The Foam People Reviews 

1,246
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 482 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight how simple it is to order custom dimensions for campervans, motorhomes, and caravans, ensuring a precise and reliable fit every single time. Reviewers are deeply impressed by the premium manufacturing standards, noting that the memory foam products are wonderfully comfortable, thick, and supportive. Buyers frequently express high satisfaction regarding the swift shipping process, reliable updates, and excellent packaging quality across their purchases. However, some customers also noted occasional frustrations with external courier partners, mentioning unhelpful delivery drivers, missed parcel collections, or delayed arrival dates.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that products are well made and comfortable.... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and items arriving in... See more

Order

Users describe positive interactions with order, highlighting an easy process and fast delivery times.... See more

Service

Customers had positive experiences with service, highlighting fast and reliable delivery. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend 👌 little expensive, but worth it! Came within 48hrs. Fantastic experience, bought online with ease. Already had our size (self-build campervan) bed in selection. Hubby thought too ha... See more

Company replied

Rated 5 out of 5 stars

I ordered a single mattress topper for the dinette bed in our caravan. It is fabulous quality and fits like a glove. The ordering process was very easy and delivery was as expected, as selected standa... See more

Rated 5 out of 5 stars

Wide range of mattress specs and sizes on the website that you do not see elsewhere together with very competitive pricing. Ordered a core caravan 6" deep memory foam mattress for our campervan, well... See more

Company replied

Rated 5 out of 5 stars

Ordered a "t" shaped mattress topper from the Foam people for a 2023 Iveco S Way. easy process, just sent a picture of the dimensions that I required, they contacted me the next day to sort out a que... See more

Company replied



Company details

  1. Mattress Store
  2. Bed Shop
  3. Bedding Store
  4. Bedroom Furniture Store
  5. Furniture Manufacturer

Written by the company

Welcome to The Foam People, your one-stop destination for high-quality Foam Mattresses, Toppers, and Accessories. As both manufacturers and retailers, we take pride in our streamlined process – from production to packaging to shipping – all managed efficiently from our cutting-edge factory in Ossett, West Yorkshire. But wait, there's more! We specialise in crafting bespoke solutions tailored specifically for caravan and campervan enthusiasts. With our advanced facilities, we're equipped to create custom mattresses and toppers, ensuring your mobile accommodations are not just comfortable but tailored to your needs. Experience unparalleled comfort and convenience with The Foam People. Explore our range of products designed to elevate your sleep experience, all manufactured with precision and care. Shop now and discover why we're the preferred choice for foam bedding solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,246)

453 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Second time we have bought products off…

Second time we have bought products off of you. Both times delivery very fast came within 2 days. The mattress quality, it's very good. We had the mattress for a camper

8 April 2026
The Foam People logo

Reply from The Foam People

Hi Lauren,

Thank you so much for coming back to us again, we really appreciate your continued support!

We’re delighted to hear both orders arrived so quickly and that you’re happy with the quality of the mattress. It’s great to know it’s working well for your camper too.

Kind regards,
Lillia

Rated 5 out of 5 stars

Received extremely fast and was the…

Received extremely fast and was the perfect fit.

7 April 2026
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Reply from The Foam People

Hi Pauline,

Thank you for your lovely feedback!

We’re so pleased to hear your order arrived so quickly and that it was the perfect fit, that’s exactly what we aim for.

Kind regards,
Lillia

Rated 1 out of 5 stars

You sent what you call 2foot 9 inches…

You sent what you call 2foot 9 inches mattress 2 foot =24 inches +9=33 you make 2 foot +9 =35 you see your mistake courier picked them up new delivery exactly the same so your machinery needs calibrating cost over £150 to have the bed frames widened can't recommend you as you hopeless at sizing

18 March 2026
Rated 5 out of 5 stars

Very good product

Very good product, good customer service 👍

7 April 2026
The Foam People logo

Reply from The Foam People

Hi Howard,

Thank you for your kind feedback!

We’re so pleased to hear you’re happy with the product and the customer service, it really means a lot to us.

Kind regards,
Lillia

Rated 5 out of 5 stars
The Foam People logo

Reply from The Foam People

Hi Sarah,

Thank you for your lovely feedback!

We’re so pleased to hear it was exactly what you wanted, that’s exactly what we aim for. We really appreciate your support!

Kind regards,
Lillia

Rated 5 out of 5 stars

Very helpful sorting out a replacement…

Very helpful sorting out a replacement mattress after original one was lost by DPD

6 April 2026
The Foam People logo

Reply from The Foam People

Hi Kevin,

Thank you for your kind feedback!

We’re so pleased we could help get a replacement sorted for you after the issue with the courier.

It’s great to hear you found the team helpful, we really appreciate your support,

Kind regards,
Lillia

Rated 5 out of 5 stars

Brilliant all the way through for…

Brilliant all the way through for website choices to payment and delivery

6 April 2026
The Foam People logo

Reply from The Foam People

Hi there,

Thank you so much for your fantastic feedback!

We’re delighted to hear everything went smoothly from choosing on the website right through to payment and delivery, that’s exactly what we aim for. We really appreciate your support.

Kind regards,
Lillia

Rated 5 out of 5 stars

Mattress is great value for money

Mattress is great value for money. Delivery was prompt. Will definitely use the foam people again. Highly recommend

23 March 2026
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Reply from The Foam People

Hi Matilda,

Thank you for such a lovely review!

We’re delighted to hear you’re happy with the value and that your delivery was prompt. We’d be absolutely thrilled to have you shop with us again, and your recommendation really means a lot.

Kind regards,
Lillia

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
👍👍👍👍👍
Very happy and absolutely love ❤️ it!!

23 March 2026
The Foam People logo

Reply from The Foam People

Hi Dean,

Thank you so much for the amazing review!

We absolutely love the stars and thumbs up, it’s fantastic to hear you’re so happy and loving it! Your support truly means the world to us.

Kind regards,
Lillia

Rated 4 out of 5 stars

I had ordered 3 mattresses

I had ordered 3 mattresses, one parcel received & I thought all 3 in that parcel but they wasn’t, perhaps mark orders 1 of 3, 2 of 3 etc.
I cannot fault the mattresses perfect for my static caravan, would recommend.

23 March 2026
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Reply from The Foam People

Hi Sonia,

Thank you for your feedback! We’re so pleased to hear you’re happy with the mattresses and that they’re perfect for your static caravan.

Thank you again for your recommendation, it truly means a lot to us.

Kind regards,
Lillia

Rated 5 out of 5 stars

Great product. Decent customer service.

I had an issue , partly my fault, which to their credit they sorted brilliantly and is the sign of a good company, The cooling memory foam topper is a great product.

19 March 2026
Unprompted review
The Foam People logo

Reply from The Foam People

Hi Alison,

Thank you so much for your kind words!

We really appreciate your understanding, and we’re delighted we could help get everything sorted for you, it means a lot to us.

It’s fantastic to hear you’re happy with the cooling memory foam topper too. Thanks again for your support.

Kind regards,
Lillia

Rated 5 out of 5 stars

excellent mattress topper

excellent mattress topper, and better price than others

2 April 2026
The Foam People logo

Reply from The Foam People

Hi there,

Thank you for your lovely feedback!

We’re so pleased to hear you’re happy with the mattress topper and that you found it great value compared to others, that really means a lot to us.

Kind regards,
Lillia

Rated 4 out of 5 stars

Good customer care.

Good customer care.
Good product
Delivery time a little uncertain ,message from carrier said delivery 7th April which was received by us on the 8th April so we thankfully rescheduled to the 10th April when we were at home.

2 April 2026
The Foam People logo

Reply from The Foam People

Hi Sandra,

Thank you for your feedback!

We’re really pleased to hear you were happy with the product and customer care. We’re sorry for the confusion around the delivery timing and completely understand how important accurate updates are. We appreciate your patience in rescheduling and will be sure to pass this on to the courier to help improve communication going forward.

Thank you again for your support.

Kind regards,
Lillia

Rated 5 out of 5 stars

Great service and Great mattress 👍

Great service and Great mattress 👍

2 April 2026
The Foam People logo

Reply from The Foam People

Hi Tariq,

Thank you for your lovely feedback!

We’re so pleased to hear you’re happy with both the service and your mattress, it really means a lot to us.

Kind regards,
Lillia

Rated 5 out of 5 stars

Exactly what I asked for and exactly as…

Exactly what I asked for and exactly as described, thank you

1 April 2026
The Foam People logo

Reply from The Foam People

Hi Rich,

Thank you for your lovely feedback!

We’re so pleased to hear everything was exactly as you expected,
that’s exactly what we aim for. We really appreciate your support.

Kind regards,
Lillia

Rated 5 out of 5 stars

Perfect mattress

Delighted with the size and quality for my granddaughters bed,which she assures me is very comfortable. I would highly recommend this company.

23 February 2026
The Foam People logo

Reply from The Foam People

Hi Mary,

Thank you so much for your lovely review!

We’re delighted to hear you’re happy with the size and quality, and your granddaughter finds it so comfortable.

Your recommendation truly means a lot to us, thank you for your support.

Kind regards,
Lillia

Rated 5 out of 5 stars

Value for money

Value for money, dimensions clearly set out, ease of ordering and speedy delivery.

31 March 2026
The Foam People logo

Reply from The Foam People

Hi there,

Thank you for your great feedback!

We’re so pleased to hear you found everything clear and easy to order, and that the delivery was speedy too.

It’s wonderful to know you’re happy with the value for money, we really appreciate your support.

Kind regards,
Lillia

Rated 5 out of 5 stars

Pleasantly surprised with the quality…

Pleasantly surprised with the quality and quick delivery

30 March 2026
The Foam People logo

Reply from The Foam People

Hi Paul,

Thank you for your lovely feedback!

We’re so pleased to hear you were happy with the quality and quick delivery, that really means a lot to us.

Kind regards,
Lillia

Rated 5 out of 5 stars

Extremely happy

Easy to order and great customer service when we needed it! Very quick delivery which was perfect because we want the mattresses as soon as possible.
And they have the size we want. Thank you!

12 March 2026
The Foam People logo

Reply from The Foam People

Hi Veselin,

Thank you so much for your lovely review!

We’re delighted to hear you found the ordering process easy and that our team could help when needed. It’s great to know the quick delivery worked perfectly for you and that we had just the right size.

We really appreciate your kind words, thank you.

Kind regards,
Lillia

Rated 5 out of 5 stars

Amazing quality

Excellent service, excellent mattress! Had an issue which was the fault of delivery but they sorted immediately. We got the 10" static mattress and we both have slept like babies since we got it! Wouldn't hesitate to recommend - in fact I already have!

1 April 2026
The Foam People logo

Reply from The Foam People

Hi Pam,

Thank you so much for such an amazing review!

We’re absolutely delighted to hear you’re both sleeping so well on your new mattress, that’s exactly what we love to hear!

We really appreciate your understanding with the delivery issue, and we’re so glad we could get that sorted quickly for you. Your recommendation truly means the world to us, thank you so much for your support.

Kind regards,
Lillia

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