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The Floor Heating Warehouse Reviews 

450
•
TrustScore 4.5 out of 5

4.7

Heating Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extremely prompt delivery services and highly competitive pricing available across the entire product range. Many buyers frequently mention that the modern heating systems arrive securely packaged and function perfectly once installed in their homes. People also emphasize the helpful guidance and supportive assistance provided by the team during the shopping process. Some reviewers were not happy with occasional unexpected delivery charges and specific shipping logistics. A few consumers also noted minor challenges regarding return shipping expenses and troubleshooting delays when resolving product issues.

What people talk about most

Product

Consumers find product to be positive, highlighting great value for money and reliable quality. Reviewers... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting fast shipping and items... See more

Service

People report positive experiences with service, consistently praising the helpful, efficient, and reliable... See more

Price

Reviewers highlight positive aspects of price, consistently mentioning competitive rates and good value for... See more

Quality

Users describe positive interactions with quality, consistently highlighting reliable and fantastic products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I came across this company after looking on Google and eBay for a heated floor for the bathroom. Their prices are superb and they offer a custom design service that is second to none. I called to add... See more

Rated 5 out of 5 stars

wow, great company and superb CS as a keen DIYer ive taken on a task of adding UFH to a kitchen renovation Searched for the parts and TFHW came out the best option, and although i will be getting... See more

Rated 5 out of 5 stars

First order with this company. Item was a good price and swift delivery. Very happy. Definitely would use again. Obviously I haven’t had to return anything under warranty, so cannot comment on that.

Rated 5 out of 5 stars

Service exemplary apart from an initial misunderstanding about the pipe sizes and design routing of UFH piping. Design changed and resubmitted on the saje day, much appreciated. Took time to go thr... See more

Company details

  1. Heating Equipment Supplier

Written by the company

Customer service is of paramount importance to us. We strive to ensure customers are totally satisfied. On a rare occasion where customer expectation is not met in full, we will do all we can to rectify this.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

450 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(450)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremelty helpful

Extremelty helpful, items all in stock! I could find no other supplier able to fulfill the order so quickly. Brilliant service to us in need of a quick turnaround.

10 October 2024
Rated 5 out of 5 stars

Highly Recommended

Very professional ,vey good customer service, providing all information which need, CAD drawings... quick reply, fast delivery. I will rate 10 stars if I could. Thank you for your service. All the best . Highly appreciated and recommended.

28 September 2024

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