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Rated 2 out of 5 stars

Ordered mystery bag to test the quality of clothing before a bigger order was placed, items that were received were very disappointing. Cheap looking / materials, all labels cut out. I know the we... See more

Company replied

Rated 5 out of 5 stars

My experience with The Fashion Lab UK was excellent. The ordering process was simple and my items arrived quickly. The clothes were well-packaged and felt good quality for the price. I would happily s... See more

Rated 5 out of 5 stars

An exceptional experience. The brand from start or finish offered exactly what I requested, quality items at a discount rate. This is my 5th order I believe now, both wholesale and personal, and each... See more

Rated 5 out of 5 stars

Since it was my first time using the fashion lab I was a little apprehensive however I was pleasantly surprised with speedy delivery as promised and I've already been able to make a profit reselling o... See more

Company details

  1. Women's Clothing Store

Written by the company

The Fashion Lab UK Welcome to The Fashion Lab UK—your ultimate destination for stylish, on-trend women's fashion! We are passionate about providing our customers with high-quality, affordable fashion that makes them feel confident and fabulous. From casual wear to elegant evening outfits, we offer a wide variety of styles that cater to every occasion. At The Fashion Lab UK, we understand the importance of staying ahead of the fashion curve, which is why we regularly update our collections to ensure you have access to the latest trends. Whether you're shopping on our website or joining us on TikTok, we aim to create a fun and engaging shopping experience that’s both easy and inspiring. Our mission is simple: to empower women with fashion that enhances their individuality and style. We are committed to providing exceptional customer service and delivering a seamless shopping experience, every time. Join our growing community of fashion lovers today and discover the perfect pieces to elevate your wardrobe!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

57 reviews

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Replied to 100% of negative reviews

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Rated 2 out of 5 stars

Ordered mystery bag to test the quality…

Ordered mystery bag to test the quality of clothing before a bigger order was placed, items that were received were very disappointing. Cheap looking / materials, all labels cut out. I know the website says labels may be cut out but to not receive at least one item with a label was not good. Items smelt of damp and was marked.

One top material was fraying around arm.

Delivery was quick, only reason for two stars

23 April 2026
Unprompted review
Thefashionlabuk logo

Reply from Thefashionlabuk

Hi, thank you for your review & sorry to hear you were unsatisfied. It is clearly stated on our wholesale bundles which items are tagged & which have to be detagged (by suppliers instruction) so you would only receive items without labels if this is the option you chose to purchase (resellers like this stock as it has much higher RRPs) I have contacted you via email to offer replacement items completely free of charge, please provide photos of the damages mentioned and I can arrange these replacements straight away for you. Customer service is the heart of our business as you can see from our reviews and it is very upsetting to receive a negative review like this without been contacted first and given the chance to put things right. I hope we can rectify this for you and turn your experience into a more positive one.

Rated 5 out of 5 stars

Great Experience and Fast Delivery

My experience with The Fashion Lab UK was excellent. The ordering process was simple and my items arrived quickly. The clothes were well-packaged and felt good quality for the price. I would happily shop here again.

29 March 2026
Unprompted review
Rated 3 out of 5 stars

Friendly Team

Helpful team , but i wasnt keen on items i receieved. I thought i was getting 3 parcel size bags of clothes but only receieved 3 items.

7 April 2026
Thefashionlabuk logo

Reply from Thefashionlabuk

Hi Michelle. Thank for your review. You ordered a 3 item for £15 mystery bag, as much as we’d love to be able to do 3 full bags for £15 I think we’d be bankrupt within a month! If you’re interested in larger bundles though definitely checkout our wholesale bundles, starting from just £2 per item! 🫶🏻

Rated 5 out of 5 stars

I am so impressed with this company

I am so impressed with this company! My first ever bulk order, and not their fault, but the stock was not what i expected.
I reached out and had a chat and straight away got an apology and the offer of returning for new premium stock. They even sent me the label for return! No argument, just really straightforward. New box is here and very impressed.
Will use again

All Starz Boutique x

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Incredible… 🥰

Incredible… Postage was extremely quick! And the items inside… PERFECT! Couldn’t be more pleased with this Order I’ll definitely be back for more! Thank you so much ☺️

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great quality ✨

Since it was my first time using the fashion lab I was a little apprehensive however I was pleasantly surprised with speedy delivery as promised and I've already been able to make a profit reselling on Vinted. I will be buying again, thank you so much.✨

7 April 2026
Rated 5 out of 5 stars

An exceptional experience

An exceptional experience. The brand from start or finish offered exactly what I requested, quality items at a discount rate. This is my 5th order I believe now, both wholesale and personal, and each one has been exceptional. I couldn’t be happier and especially not with the service, Luke and Eve give 100% to customer service and truly, I’m blown over. Will be ordering again for several events I have this year - as well as the wholesale boxes!! Brilliant service

9 April 2026
Unprompted review
Rated 5 out of 5 stars

An amazing company - couldn’t recommend more

My experience with this company has been absolutely amazing!
I have ordered both individual items for personal use and resale boxes and I can say without a doubt that I have been beyond delighted each time.

I would not hesitate to recommend this company and have already done so many times to both work colleagues and friends.
The value for money is a steal and you can tell that the owners really care for the both the business and the customers.

If you aren’t ordering with fashion lab you are missing out and I will continue to use them for a long time to come ❤️

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Great wholesale bundles.

I have now made 3 wholesale orders from the fashion lab and they have all been excellent. Good quality stock, mix of items and good communication from the seller. One order didn't get collected properly by Royal Mail but they rectified this straight away for me, so any issues are dealt with quickly.
I will definitely be ordering again in future!

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Love!

I love this brand!

Always have the best clothing and deals.

They haven’t been doing as much clothing recently and I truly miss it. They get such amazing stock - can’t wait for those TikTok lives to return a bit more, hopefully closer we get to Christmas they will 💗

30 July 2025
Rated 5 out of 5 stars

Luke & Eve are great

Luke & Eve are great! They always go above and beyond to make sure everyone is happy!
I highly recommend them!
Love watching them on the live!

24 April 2025
Unprompted review

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