The Equity Release Team were extremely…
The Equity Release Team were extremely helpful, answering all the questions we had. Paperwork was delivered promptly and we were given ample information.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Our main focus at The Equity Release Guide, is to help you explore whether equity release is right for you. You'll be connected with friendly, qualified advisors who can explain your options in plain English and compare some of the best quotes from across the market. The first step isn’t about committing to anything—it’s simply about finding out if equity release is right for you and your circumstances.
United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Equity Release Team were extremely helpful, answering all the questions we had. Paperwork was delivered promptly and we were given ample information.
Pleasant professional adviser. Clearly explained everything needed to know - repeating & answering questions as required. Written communication equally clear, informative & timely. No stone unturned and no ‘sales’ pressure.
Helpful team that explained everything no hidden extras
This is a way for us older folk to carry on living the life we love
From beginning to End, very straightforward, professional and approachable with all my concerns.
Tony Hallan was extremely helpful.
Kevin our advisor was great, he went through all options available to us in detail so that we felt able to make an informed decision about what to do.
Our experience with the Aviva rep was comprehensive and we liked the fact we discussed the negatives of paying compound interest while we still have savings and the fact there was no agent fee as she was directly employed - set against slightly higher comparable interest rates. So balanced explanation and no hard sell. The outbreak of the Middle East wars has delayed our decision until we see what happens to Gilts and whether rates reduce a bit. We are happy with advice to date thanks.
Very informative and covered a wide range of options as to how the equity could be released. No hard sell just clear information.
I had heard the equity release journey was a nightmare but it couldn’t have been further from the truth with this company. Sara was brilliant, she explained everything clearly and in a very user friendly fashion. The solicitors instructed were prompt and I had my money in a matter of weeks. Would highly recommend these guys.
The Team made the whole equity release process smooth, stress free, and gave me total confidence in my decision.
The lady who delt with us couldn’t have been more helpful was with us every step of the way thank you sonia
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.