The wall paper is stunning. Easy to put up once you can follow the pattern and looks wonderful in my lounge. I contacted the design yard looking for two rolls of wall paper which I needed very quickly... See more
Company replied
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Great help when I realised that I hadn’t ordered enough wallpaper. I had support from Lea-Anne both online and by phone and I must say that I have never had such service before. She could not have b... See more
Company replied
Beautiful quality wallpaper that is very good value for money. I bought it to paper a wall in my bathroom. It’s a lovely soft grey and the pattern is raised / embossed slightly. Communication and de... See more
Absolutely fabulous customer service. My item arrived broken. I got in touch to report this. They immediately sent a new one in replacement. All so quick turnaround no issue. My item is beauti... See more
Company details
Written by the company
The Design yard is far from a catalogue or rule book of style, and the curated collections are designed to pull together looks and uncover real gems from many sources to help you discover and develop your own story. The aim is to inspire everyone to express themselves in their home, because we believe it's what's inside that counts. Every item and brand is sourced with a view to find stories behind them, creating heirlooms and treasures. The Design Yard works with artisans and smaller UK & European businesses and are always on the look out to find more unique products, talented makers and designers to sell and to develop their own in house ranges. The Design Yard by House of Jola Ltd was created through the experiences and passion of our co-founder's Joanna & L-A in interior design, retail and just all things beautiful. They decided to put their creative heads together to produce an online retail place to sell unique and luxurious interior finds for the curious, offering their advice and knowledge along the way, working closely with their sister interior design company Stage Interiors.
Contact info
United Kingdom
- www.thedesignyard.co.uk
4.8
Excellent
155 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Responsive and helpful
Beautiful selection of wallpapers, freat customer service after email contact with questions.
26 September 2024
Great choice
Great choice, quality products and customer friendly service. Thank you
11 September 2024
Reply from Thedesignyard
Thanks for teh helpful feedback Alison. We are pleased you enjoyed shopping with us.
my wallpaper
I ordered the wrong colourway of wallpaper, after a phone call, my problem was dealt with promptly,I will return to this company for all my decor needs,the website is easy to follow,and amazing choice of quality products. my wallpaper was well packaged, fantastic company, I have told all my friends who love decorating,
17 September 2024
Unprompted review
Reply from Thedesignyard
Thanks Janet - we are happy you are happy. We love decorating too!
First purchase
This was my first purchase from The Design Yard.
The package arrived safely and well packaged.
The candle which I purchased exceeded my expectations. The quality of the china was exceptional and the fragrance from the candle of very high quality, not too sickly or flowery very classy item.
Thank you Design Yard.
28 August 2024
Reply from Thedesignyard
We are delighted you are so happy with it. Thanks for the feedback too. X
Really quick service
Really quick service, excellent follow-up advice and thank you to Lee Ann for going the extra mile.
I very much look forward to placing an order with you and recommending you to friends and family.
14 August 2024
Reply from Thedesignyard
You are most welcome! Lea-Anne
Reply from Thedesignyard
Brilliant! Happy to help with paint matches or working out quantities too. L-A
A little expensive for a sample (others…
A little expensive for a sample (others send samples free plus postage) and not a brilliantly fast delivery. Nice size of sample though.
1 August 2024
Reply from Thedesignyard
Thanks for the feedback. Sometimes we need to wait on samples from various printers so we can consolidate into one delivery. We need to charge something - usually £1 per sample to deter people from ordering loads and loads for free which impacts everyone's prices, keeping in mind we are mostly working with small independent suppliers. I hope you founds some winners!
Great customer service
Great customer service. I made a mistake in my purchase and Lea-Anne went above and beyond to help find a solution for me that didn't involve time and expense for me !
13 May 2024
Reply from Thedesignyard
I do try! I appreciate the feedback :) Thanks so much
Reply from Thedesignyard
Wheeew, you never can tell with couriers. I hope the pot is happy in its new home :)
Ordered a material sample quickly and…
Ordered a material sample quickly and easily with very efficient delivery
25 March 2024
Reply from Thedesignyard
Thanks for the great feedback :)
Response was quick
Response was quick, thoughtful, and shipment arrived quickly from the U.K.
6 March 2024
Great shopping experience that felt very personal rather than the usual on-line remote way of shopping. I received very helpful and friendly service with prompt response to my questions via emails.
I had a wonderful shopping experience
25 January 2024
Reply from Thedesignyard
We are your online boutique - that's the goal. I'm glad you appreciate our approach. Online shopping is the future but it can also be personal and not just transactional. :) Thanks for coming in!
The product was exactly as it appeared…
The product was exactly as it appeared online. It was simple to arrange and arrived as described promptly and safely. It was very nicely packaged too.
22 January 2024
Reply from Thedesignyard
Many thanks Karen. We hope he's found pride of place in your home. L-A & Jo
Great Service, high quality products & speedy Delivery
I received a follow up call to explain some of the samples I ordered would take a few days longer and the caller was friendly, helpful and knowledgeable.
4 January 2024
Reply from Thedesignyard
Thanks for the feedback. We like to keep our customers in the loop as we know online ordering can sometimes feel a bit disconnected and delivery services can sometimes be slow. Cheers L-A & Jo
Reply from Thedesignyard
Oh we are pleased you are happy with them. Cheers L-A & Jo
Couldn’t have been more helpful and…
Couldn’t have been more helpful and samples arrived in beautiful packaging.
6 December 2023
Reply from Thedesignyard
We try to please! L-A & Jo
Excellent speedy service with beautiful…
Excellent speedy service with beautiful presentations .I will definitely shop with this company again .
30 November 2023
Reply from Thedesignyard
Happy to hear it! So glad you are pleased. L-A
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