The Designer Rooms Reviews 

9,277
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,747 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, highly attentive staff members who provide expert guidance and valuable advice without ever applying any sales pressure. Local buyers regularly note that employees consistently go out of their way to ensure complete satisfaction during every visit. Shoppers also love the exceptionally wide selection of unique furniture pieces and stylish home accessories available across the various store locations. Consumers deeply appreciate the welcoming store environment, refreshing hospitality, and completely seamless purchasing process from start to finish. Many enthusiastic visitors eagerly plan to return for future purchases because of the consistently high quality of goods.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, friendly, and welcoming during their visits. Reviewers... See more

Product

Users describe positive interactions with product, highlighting the vast range of beautiful, unique... See more

Service

Customers consistently note positive experiences with service, highlighting friendly, attentive, and... See more

Customer service

Clients share positive opinions on customer service, highlighting that staff members are friendly,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how welcoming and helpful the staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Declan was very helpful and attentive throughout my visits to the uddingston store, he showed us all available fabric options and talked us through the finance options available. He didn’t rush us in... See more

Rated 5 out of 5 stars

From start to finish the young lady Denise Sutherland I'm sure was her name was so patient with us. She made our experience of shopping instore seamless. Would highly recommend if your looking for new... See more

Rated 5 out of 5 stars

Personal service from Kerry in Hove, with attention to every detail. It is always a leap in the dark when buying new furniture, so we were grateful for her guidance, also the tea and biscuits! We boug... See more

Rated 5 out of 5 stars

Lovely helpful staff, Rosie sourced the size of rug we wanted and she was really knowledgeable about delivery timescales. All staff in the shop were attentive and friendly. Lovely furniture and access... See more


Company details

  1. Furniture Store

Written by the company

The Designer Rooms is a premium independent furniture company based in the United Kingdom, with a long-standing reputation for delivering some of the most innovative and high-quality furniture in the industry. Established in 2010, we have spent over a decade perfecting our craft, and we take great pride in providing our customers with a seamless furniture buying experience. Our commitment to offering contemporary and cutting-edge furniture at comfortable prices is at the heart of our brand. We believe that furniture is more than just a functional item, it's an extension of one's personality and style. That's why our showrooms boast a vast and diverse range of designer sofas, dining and bedroom furniture, as well as an exceptional selection of accessories, pictures, mirrors, and ornaments. We take great care in curating our range of furniture, ensuring that every piece embodies our commitment to comfort, functionality, and style. Our furniture is designed to help transform any space, no matter how big or small, and to add a touch of elegance and sophistication to your home or office. At The Designer Rooms, we understand that shopping for furniture can be overwhelming, which is why our team of experts is always on hand to help you make the best decisions for your needs. Our showrooms offer a relaxing and welcoming atmosphere, allowing you to browse our products comfortably, with ample space and natural lighting to help you visualise how our furniture will look in your space.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

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Replied to 66% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(9,277)

1,636 reviews in the last 12 months

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Rated 5 out of 5 stars

Fab experience.

My husband and I visited yesterday and purchased a new corner sofa!! Saira was fantastic so friendly made the whole process really easy. I can’t wait to see the sofa in our freshly painted kitchen livingroom. Thanks Saira you were great. X

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Visited the Robroyston store today

Visited the Robroyston store today. Sergio and the other colleague on duty could not have been more helpful and went over and above to help me with my order. Great service and I would highly recommend.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful pieces of…

Absolutely beautiful pieces of furniture, everything from couches, tables to art work! Reasonable price for such high quality pieces. Staff were quick to assist. A lovey, helpful sales assistant Saira helped organise the delivery for various items for myself.
10/10!

5 September 2026
Rated 5 out of 5 stars

Accent chair- Saira

We visited your Braehead store as we have always managed to find something different. We always seek out Saira as she is so helpful and nothing is ever an issue ♥️

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish! …

Declan was very helpful and attentive throughout my visits to the uddingston store, he showed us all available fabric options and talked us through the finance options available. He didn’t rush us into making a decision! I can’t wait for my new sofa to arrive! Thanks Declan!

6 September 2026
Rated 5 out of 5 stars

Customer Service is excellent

Kilmarnock store is beautiful, huge range of furniture. The prices are very reasonable, most people expect very expensive, it is definitely not.
Customer Service is fantastic, everyone is friendly, even offer a coffee. Jacqui served me this time, moving tables and lamps to make sure I was completely happy with my purchases.

4 September 2026
Rated 5 out of 5 stars

Robbie was excellent

Robbie was excellent! I walked in and was made to feel comfortable to browse. No pushy sales people just relaxed and advised we are here if you need us. Then when I needed help Robbie and a couple of the girls were so accommodating, they checked everything and then double checked, showed me different styles and Robbie told me to take my time which was brilliant. I got exactly what I wanted. Why go to the bigger stores who hassle you as soon as you step in the door when you can go and you feel looked after from the moment you step in. My advise to anyone looking for sofas etc go see Robbie and the team in Kilmarnock, you feel listened to and they take their time. Do yourself a favour don’t spend your days looking around the stores that say they can supply everything but have no honesty just the need for commission Go See Robbie in Kilmarnock Designer Rooms you won’t be disappointed. Thank you Robbie you made my experience today so easy

5 September 2026

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