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See what reviewers are saying
I was pleased with the quality of the framing and the nice bright colors of the print. I wish you had a better selection of sea turtles - I saw one in a motel we stayed in which was a little more mut... See more
Was a little nervous spending a considerate amount on artwork without viewing it in person etc. I am SO glad I ordered with the canvas art factory; honestly! Exceeded my expectations! Wort... See more
Impressed by photos seen on social media, I made a purchase on 6 June for a house warming gift. Receipt promised 3-4 weeks. I emailed a few days ago. No response. I called their contact number. Discon... See more
Company details
- Art Dealer
- Art Supply Store
- Decoration and Interior Design Store
- Digital Printing Service
- Home Improvement Store
Written by the company
Browse our 10000+ Range of Wall Art and Canvas Prints in any Shapes and Sizes. 100% Australian Made, Up to 75% Off - Factory Direct Prices With Free Delivery On Every Order!
Contact info
73 Ipswich Road , 4102, Woolloongabba, Australia
- 07 3186 8588
- support@thecanvasartfactory.com.au
- www.thecanvasartfactory.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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DO NOT PURCHASE FROM THIS STORE!!!!!!!!!!!!!!!!!!!!!
Do not purchase from them, i ordered a wall art picture frame over 6 weeks ago and they still havent sent it. They keep making made up excuses and wont refund my money, they should be shut down for operating like this. I have reported them to the authorities - BE WARNED IF YOU WANT TO LOSE YOUR MONEY , PURCHASE FROM THESE THIEVES!!!!!!
Non existent customer service
Non existent customer service! I have paid for the print and waited over 5 weeks. I wish I had read all the terrible and dreadful reviews before my purchase!
I will never order with this company…
I will never order with this company again. I ordered 2 prints on 9/5/24. I still have no information regarding my order. I have emailed 5 times & phoned twice. I have 5 automated responses with no information about my order, definitely no further response in 24 hours as stated in their automated response. I have emailed a request to cancel the order with a full refund. Ha! Still no response. If I could give a zero rating I would. Lynner. BM Vic
Terrible experience after I spend over…
Terrible experience after I spend over an hour choosing what to order I paid and was waiting for an order confirmation.
I received nothing but the money was pending in my account . I rang many time their number and o my got their answering machine. I left messages but nothing.
Send them emails but again nothing.
After few hours I checked my account again and the amount pending was not pending anymore. So I was not charged but they had cancelled my order without communication.
Beautiful picture
Beautiful picture. Arrived quickly and in perfect condition.
Thank you
WA proud
I am VERY proud Western Australian and I love the WA coastline prints
Beautifully framed prints.
So many prints to choose from but found the perfect framed prints. This is my second purchase that I chose to go with the first. I love them both and are now pride of place on my wall. The whole process from choosing to receiving was effortless.
Great quality art work
Great quality art work, quick processing and delivery. Will come back for more
Very happy
Quick delivery and the print as I expected it to look like.
my print looks awesome and well packed
Great product excellent service and…
Great product excellent service and very prompt delivery.
Thank you
great quality work
Great quality
Products are always exactly as advertised and great quality. Delivery is free and timely. Will shop here again and again.
Excellent product and service
Excellent product and service, delivered quickly, and securely packaged.
Could not be happier.
I was pleased with the quality of the framing.
I was pleased with the quality of the framing and the nice bright colors of the print. I wish you had a better selection of sea turtles - I saw one in a motel we stayed in which was a little more muted and pastel, but apparently you don't sell it anymore. We just ordered the kookaburra- I'm looking forward to seeing that arrive! Delivery was fairly quick. I felt the packaging was a little flimsy, and could have benefitted from a little more rigid cardboard.
The artwork I received is even better…
The artwork I received is even better than I imagined it would be. I absolutely love it and would not hesitate to purchase again when the time comes. The colours are amazing and it fits perfectly where I wanted it to be in my home. The only thing which let the experience down was the courier, they took so long once they had the print to deliver but I forgive them, after all we are in a regional area and things take longer.
The quality exceeded my expectations…
The quality exceeded my expectations and was delivered within a week.....well done.
You receive exactly what you order with quick delivery, very happy customer.
Easy ordering, great selection to choose from with quick delivery. A very easy process, have purchased previously therefore they were my first choice when I decided what artwork I wanted.
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