The Canni Family Reviews 

129
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

After second replacement knee surgery sleep was impossible due to the pain. I asked on my local FB page for recommendations for CBD products. Zoe at The Canni Family came highly recommended by local... See more

Rated 5 out of 5 stars

They are a wonderful company to deal with. They came highly recommended to me. I had an issue with one of the CBD bottles and they dealt with it quickly and efficiently. Fantastic customer service

Rated 5 out of 5 stars

I cannot recommend The Canni Family highly enough. Not only are their products the best on the market (I've tried quite a few, including considering medical grade CBD) they are some of the kindest an... See more

Rated 5 out of 5 stars

Canni Family products come with clear reports of what they have in them. The water soluble products are so easy to use. I use this as my daily health supplement, whilst using my BPM has never been low... See more

Company replied

Company details

  1. Health and Beauty Shop
  2. Fitness and Nutrition Service

Written by the company

We are an Award winning family run business providing the highest quality CBD oil and water-soluble products, independently lab tested.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(129)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After second replacement knee surgery…

After second replacement knee surgery sleep was impossible due to the pain. I asked on my local FB page for recommendations for CBD products. Zoe at The Canni Family came highly recommended by local people and luckily and coincidentally she lives close by. She recommended the water soluble CBD spray. The first night I took it I had a wonderful sleep and following the instructions I am slowly increasing the dose. It doesn’t completely take away the pain but gives a sense of relief and relaxation which aids sleep. Zoe has gone over and above in checking in on me by messenger and even though they aren’t her own products has offered me advice on what she believes could help me.
Her customer service is second to none and I highly recommend the Canni Family products.

28 June 2026
Unprompted review
Rated 5 out of 5 stars

LostTrail Sled Dogs Thank you!

I share my life with 12 amazing working and competing Siberian Huskies who excel in sprint sled dog races and in the show ring.

Out of my team, some of my retired golden oldies have sadly become arthritic which we don't accept as just being old age!

I want to do my best for them and we take a multi-module approach to the care of all the dogs, the goal for the oldies is to reduce potential pain as much as possible and make sure life on the sofa and walks are enjoyable and comfortable for them.

Although skeptical, I had heard good things about CBD.

Firstly, as a company, Cani-Family was so friendly and helpful when I called to ask questions.

I initially decided to try 2 of my dogs on the product and noticed a huge change in my dog's behaviour over time ( please note it wasn't instant)

They became more active, playful, and mobile, I also noticed a reduction in the licking of the arthritic joint.

The behaviourist in me still wanted to challenge it, but the team's Physio commented on the change the two dogs on the CBD were displaying, I had not mentioned at all I had been using it!

Thank you Canni Family, the LostTrail Sled Dog Team is very grateful, for us its been and continues to be such a vital product.

12 March 2023
Unprompted review
Rated 5 out of 5 stars

I love the water soluble CBD oil with…

I love the water soluble CBD oil with cur cumin. I have been taking it every night for more than 4 years. My sleep improved greatly at the time and some aches and pains i had disappeared within 2 months. I continue taking it before sleeping.
I am sure it is helping me as I work physically hard in my tree nursery and I am 75 years old. When I have over done it, I go to bed sore but by the morning my body feels rested. I shall keep ordering it.
Also, I have found Zoe lovely to deal with and very helpful. Thankyou Zoe. Wishing you all the best because you deserve it!

22 February 2024
Unprompted review
The Canni Family logo

Reply from The Canni Family

Thanks so much we really appreciate you leaving this review x

Rated 5 out of 5 stars

I wouldn’t buy CBD from anywhere else!

I have been buying the water soluble CBD from the Canni Family for years it’s part of my daily routine and you don’t realise what a huge positive impact it has till you don’t take it . It helps massively with sleep, menopause symptoms like anxiety and I love that they are a trusted family business so the product is really great quality thank you Canni Family ❤️

22 February 2024
Unprompted review
The Canni Family logo

Reply from The Canni Family

Thanks lovely we really appreciate you taking the time to leave a review xx

Rated 5 out of 5 stars

Excellent company and service

I have been using the water soluble CBD drops for many years now, and will continue to do so for many more due to medical reasons. The price is good and sometimes there are extra discounts to be had. Excellent delivery time and customer service. Would definitely recommend.

8 June 2023
Unprompted review
Rated 5 out of 5 stars

Cold sore relief

I suffer with occasional coldsores which last a week usually. This morning I thought I’d try CBD skin on it - the redness and pain diminished noticeably in minutes. On second application the same happened. Really confident I’m going to avoid the usual outbreak! Thanks cannifamily again!

23 November 2022
Unprompted review
Rated 5 out of 5 stars

Finally something that works for eczema!

There is so much advice when it comes to treating eczema (we've tried aloe vera, calendula, chickweed, to name a few!) and they haven't really helped. So, I'm glad we've found the Canni Family and their CBD skin cream. It doesn't eliminate my daughter's eczema completely but definitely minimises it. She loves it.

30 June 2022
Unprompted review
The Canni Family logo

Reply from The Canni Family

Thank you sarah much appreciated!

Rated 5 out of 5 stars

Skin cancer cleared within 6 days after using CBD skin serum.

First, I would like to say; how impressed I am with your Products, my husband had colon cancer 20 years ago and in 2016, he was diagnosed with throat cancer, he is now all cleared. however, because of all the treatment he had, he started having skin cancer which flares up on his body mostly on his face. He started using your skin CBD serum on his face and body and within 6 days after starting use in your products, it was all cleared up; we are also taking the water-soluble CBD and we will continue to use your products .
I will be highly recommending your products to my family, friends, and clients.

Keep up the good work thank you

26 April 2022
Unprompted review
Rated 5 out of 5 stars

The skin serum is amazing

The skin serum is amazing. During my monthly cycle my face does tend to inflame, the serum calms the skin and makes it feel fantastic. If you have any sort of skin inflammation or soreness, you need this serum!
The spray is quick and easy to use, tastes great and is a great addition to my nighttime routine.
Delivery was really quick and I love ordering from a family company.

29 March 2022
Unprompted review
Rated 5 out of 5 stars

Great product, great customer service

Great product
Great customer service
The CBG has really helped me through a stressful year.
Thank you Canni family.
This is a fantastic family business with great customer service, and regular social media updates on the family dog.
It’s nice to see Canni dog has had a haircut!! He’s looking very handsome 😆

12 February 2022
Unprompted review
Rated 5 out of 5 stars

Canni Family products are superb!

Canni Family products come with clear reports of what they have in them. The water soluble products are so easy to use. I use this as my daily health supplement, whilst using my BPM has never been lower. As I get older, I’m finding natural health supplements are helping me feel well and make the most out of life. Most recently I’ve read about the benefits of CBG, after trying Canni Family CBD/CBG oil I am loving the anti anxiety effects of that!

21 January 2022
Unprompted review
The Canni Family logo

Reply from The Canni Family

Thanks you so much Ruth it is very much appreciated!

Rated 5 out of 5 stars

Speedy delivery and an excellent…

Speedy delivery and an excellent product .
I use water soluble cbd which I find palatable and effective for my rheumatoid arthritis.
Thank you Canni family !

20 January 2022
Unprompted review
The Canni Family logo

Reply from The Canni Family

Thank you so much for your review, if you email us at zoe@thecannifamily.co.uk we will send you a code for 25% off your next order.

Rated 5 out of 5 stars

100% customer service

Outstanding product and service! I have been using The Canni family for just over 3 years for medical reasons and couldn’t fault them in any way. Speedy delivery and always above and beyond in their customer service. Huge thank you to the team.

20 January 2022
Unprompted review
The Canni Family logo

Reply from The Canni Family

Thanks Kate this is very much appreciated

Rated 5 out of 5 stars

The Cannifamily water soluble CBD…

The Cannifamily water soluble CBD simply the best there is , no other comes close 100 percent bioavailability, wonderful family business an natures miracle delivered to your door .
For breaks bruises bumps and the blues bellyache to heartache it covers it all 😁✨

19 January 2022
Unprompted review
The Canni Family logo

Reply from The Canni Family

Hi Martin thank your for your continued custom and kind review

Rated 5 out of 5 stars

Excellent Products and Customer Service

I have been using Water Soluble CBD with Turmeric Root for some time. I was looking for CBD at a sensible price, easy to use and most of all effective. This product has been all of the above. The customer service including the prompt delivery is also excellent. Highly recommend

17 January 2022
Unprompted review
The Canni Family logo

Reply from The Canni Family

Karen we are very grateful for the review

Rated 5 out of 5 stars

I’ve been a customer of The Canni…

I’ve been a customer of The Canni Family for about a year, after trying a few other CBD products I personally think there’s is better. And they just send it to me in the post and it’s through my door in a couple of day.

29 September 2021
Unprompted review
The Canni Family logo

Reply from The Canni Family

Les this is very much appreciated

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look