The Bee Charm Reviews 

716
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Buyers frequently praise the beautiful sterling silver jewellery and exquisitely detailed charms, noting that they make wonderful, meaningful gifts for special occasions and family members and loved ones. Consumers are also consistently impressed by the exceptionally fast delivery service, careful protective packaging, and very helpful communication throughout the entire online ordering process. However, some people mentioned that the products and packaging did not always match their initial expectations. Reviewers observed that certain charms appeared smaller than shown in the online pictures, and a few individuals received broken presentation boxes upon arrival.

What people talk about most

Product

People report positive experiences with product quality, praising the beautiful designs, detailed beads, and... See more

Quality

Users describe complete satisfaction with quality, highlighting beautiful jewellery and detailed beads that... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the prompt and super fast... See more

Order

Customers consistently note positive experiences with order processes, highlighting how easy it is to find... See more

Service

Consumers find service to be positive and efficient. People frequently mention excellent communication, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They have beautiful jewellery, ordered 2 charms which were delivered very quickly, excellent updates on items ordered & delivery time, arrived on time in a lovely presented little pouch bag, the quali... See more

Company replied

Rated 5 out of 5 stars

Good communication, fast delivery. Ordered dragonfly earrings for granddaughter. They are so pretty that I ordered butterfly ones too. I’m hoping you might get more in stock as I’d like some for mysel... See more

Company replied

Rated 5 out of 5 stars

I ordered the sweet butterfly stud earrings, & have to say was so impressed when they arrived. The quality & overall look of them is absolutely beautiful. My first purchase from the Bee Charm - won... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Beautiful charm, bought it for my partner to give his daughter on her wedding day. So pleased with it. The great reviews are justified. Happy to recommend this company

Company replied


Company details

  1. Jewelry Store

Written by the company

At The Bee Charm all our jewellery is solid silver S925 stamped. We stock bracelets, charms, earrings & rings. Already got a bracelet? our Charms fit on most popular brands including Pandora. We stock a large range of unique charms including our Angel range to celebrate the life of a lost loved one, including Mum & Dad, Mum, Dad, Grandad, Grandma, Son, Sister & many more. We have Birthday Charms, for milestone birthdays from 13th to 80th. Also some fabulous Family Charms, Hobby Charms, Animal Charms & whole host of unusual and bespoke charms. We also have over 500 5* reviews on Trustpilot, Google, Facebook & Yell, see what our customers say. Don't see what you want? Please contact us, we may be able to source what you require, through one of our independent jewellers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

716 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(716)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They have beautiful jewellery

They have beautiful jewellery, ordered 2 charms which were delivered very quickly, excellent updates on items ordered & delivery time, arrived on time in a lovely presented little pouch bag, the quality of these charms were perfect!! I will definitely be ordering again from them!! I give 10/10 on everything!!!!

7 August 2026
The Bee Charm logo

Reply from The Bee Charm

Thank you Miss Brown, we really appreciate your lovely review, so glad you loved your order x

Rated 5 out of 5 stars

Excellent

For a order from the UK to Holland it was surprisingly fast. Nice detailed beads.

27 July 2026
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Reply from The Bee Charm

Thank you Brian, its great to here your order arrived safely and quickly, many thanks x

Rated 4 out of 5 stars

A beautiful charm

The charm is beautiful. It arrived promptly and it was perfect, but the small box it was packed in was completely broken. Although my charm was ok, it could easily have been damaged and I would recommend different packaging.

3 August 2026
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Reply from The Bee Charm

Hi Jeanne, thanks for your review. Regarding the box, this is a plastic box given at no extra cost to protect the charms, its expected to be discarded once the charm arrives. Not really sure why this should affect our star rating? Seems a little unfair, its done its job, protected the contents during transit.

Rated 5 out of 5 stars

Lovely bracelet an detailed charm.I…

Lovely bracelet an detailed charm.I bought it for myself, recently lost my dad and he always wore his poppy with pride now I will always wear mine x

1 August 2026
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Reply from The Bee Charm

Thanks Julie, its a lovely way to remember your Dad x

Rated 5 out of 5 stars

Beautiful charm

Beautiful charm. Arrived very quickly. Perfect memory of my mum who was a poppy seller.

25 July 2026
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Reply from The Bee Charm

Thanks Lesley, what a lovely way to remember your Mum x

Rated 4 out of 5 stars

A gift to remember her grandad

My granddaughter will soon be 21 and I want her to have a gift from her late grandad. They were close and I hope it will remind her of him

20 July 2026
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Reply from The Bee Charm

Thanks for the review Jan, hope we can get 5 stars next time. x

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Made sure I got my order on time despite the bee charm being on holiday! Beautifully charm for a dancers leaving gift. Thank you!

17 July 2026
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Reply from The Bee Charm

Thanks Richard, we do try our best! So glad you love your charm x

Rated 5 out of 5 stars

The bee charm company

Spotted The bee charm company online when looking for gifts for my daughter in laws bday present, was delighted with my purchase of a Robin charm (her names Robyn)& a lilac tulip ,affordable to my pocket & stylish thoughtful gift for daughter in law.
Delivery was very quick
Quality excellent
Easy to order
Overall delighted & would recommend & definitely use The Bee Charm company to buy gifts in the future for family & friends

6 July 2026
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Reply from The Bee Charm

Thanks Jennifer, we really appreciate your feedback & review xx

Rated 5 out of 5 stars

Beautiful Butterfly earrings....

I ordered the sweet butterfly stud earrings, & have to say was so impressed when they arrived.
The quality & overall look of them is absolutely beautiful.
My first purchase from the Bee Charm - won't be my last - 5* .

26 June 2026
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Reply from The Bee Charm

Thanks Mr Penkethman, we very much appreciate your review x

Rated 3 out of 5 stars
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Reply from The Bee Charm

I am sorry you are not happy with your order, however, I am struggling to understand why you would order a sized item & then say its too small? You have chosen not to use your name but I am guessing you are referring to the Silver Plated bracelet, that clearly states its 19cm. This fits most people and is not small, its a medium ranged size bracelet, the most common bought. So having received your order and realising you have ordered the wrong size, instead of contacting us, you have chosen to give us 3 stars...for your mistake. This is why small businesses are disappearing, please think before you review.

Rated 5 out of 5 stars

First order

First order was impressed with the quality and the quick delivery
Would recommend and definitely ordering again

18 May 2026
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Reply from The Bee Charm

Thanks Susan, we really appreciate your review x

Rated 5 out of 5 stars

Lovely charm

Lovely charm, beautiful keepsake. Quick turnaround time so didn’t have to wait long.

13 May 2026
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Reply from The Bee Charm

Thanks Kerry, we really appreciate your review x

Rated 5 out of 5 stars

Good product

The product i ordered was exactly as it showed on screen. It arrived quickly and in good condition.

13 May 2026
The Bee Charm logo

Reply from The Bee Charm

Thanks Pat, we really appreciate your review x

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