The Amazon Appeal Reviews 

60
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Very disappointed will not recommend. poor communications never available to talk . Gave appeal after taking $832 which was not effective at all and wanted me to resend it again and again saying its... See more

Rated 1 out of 5 stars

Untrusted company the amazon appeal com I have paid for Premium Package - Copyright, Inauthentic, or IP × 1 $979.00 to get Amazon account reinstated. They promise to get reinstated or money ba... See more

Company replied

Rated 1 out of 5 stars

I first contacted the company on Feb 22nd. I was first asked send a sketchy email to the CEO's office. It took about 45 days to submit an appeal letter. However, I believe it was too late. My acco... See more

Company replied

Rated 1 out of 5 stars

I spent over a month trying to get Ethan to complete my appeal. During that time, he has dodged my attempts to get the service completed during 4 live chats, 6 emails, and then lied to me over the pho... See more

Company replied

Company details

  1. Legal Services & Government

Information provided by various external sources

The Amazon Appeal is the leading appeal service for Amazon Sellers. We have helped hundreds of sellers get their accounts reinstated on Amazon.com. We have been selling online for over 14 years! We know what we are doing!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

60 reviews

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1.4

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(60)

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Rated 1 out of 5 stars

I already have more than 35 days …

I already have more than 35 days waiting for the appeal letter. Now Ethan dont answer my calls and email. Im tired to wait i already paid $949.99 and I have not received anything yet.
I requested my refund, Ethan dont answer Call or email. This is a Scam Company.

28 April 2017
Unprompted review
Rated 1 out of 5 stars

Lack of communication and no review delivered - Had to PayPal dispute

Placed my order on their site theamazonappeal.com and have had no detailed communication from Ethan. I have been emailing him, but no detailed responses from him. Twice Ethan has said the email will be sent the next day, but the next day comes and still no email. On the latest email Ethan tried to say the email had been sent, but it has not. When I asked him to verify the email address, he has not come back to me, and this is where we are at now.

It looks like the website has since changed domain.

Overall, not the service I was expecting, and has made a stressful time even worse. Would recommend proceeding with caution here.

28 April 2017
Unprompted review
The Amazon Appeal logo

Reply from The Amazon Appeal

Adam,

I apologize about the lack of communication and delay in responses. I take full accountability here and I wish you the best of luck. I do appreciate the feedback. It is honest and straight to the point, however it is not a true reflection of who we are. But it is your honest account. I will do better.

Rated 1 out of 5 stars

Can't recommend it to anyone at this time!

I first contacted the company on Feb 22nd. I was first asked send a sketchy email to the CEO's office. It took about 45 days to submit an appeal letter. However, I believe it was too late. My account is now completely banned due to lack professionalism and communication.

I was misinformed frequently and almost promises for no due dates were kept.

Can't recommend this service to anyone!

27 April 2017
Unprompted review
The Amazon Appeal logo

Reply from The Amazon Appeal

Isa,

Thank you for your feedback. As we discussed your situation was not good to begin with and you had also purchased the wrong package. I did do my best to assist you and I am sorry that it did not work out in your favor.

Rated 5 out of 5 stars

Back Up and Running!

Took a couple of revised Action Plan attempts and overall time took about 2 weeks until reinstated. During the process Ethan was very attentive and answered or returned calls promptly. Was very discouraged trying to handle on my own. Happy that I decided to contact company for help. Would do it again....but hopefully won't have too!! Thanks!

25 March 2017
Unprompted review
Rated 5 out of 5 stars

they are very nice

They are so nice. I ask some question about complanit. They answer and help me to resolve it. easy and great service.

24 March 2017
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing! Ethan was really available, constantly patient and always ready to answer questions no matter how silly they might be/seem.

21 March 2017
Unprompted review
Rated 5 out of 5 stars

Great Service

We had a great initial phone call, once the plan of attack was put in place I was up and running in 2-3 days!

Thanks for the help!

20 March 2017
Unprompted review
Rated 5 out of 5 stars

Amazon maestro!

Ethan knows the gig very well, gives you the right advice, very ethical , checks your account throughly before taking up your issue. Very prompt and accurate plan which reinstated my account in a couple of minutes!

18 March 2017
Unprompted review
Rated 4 out of 5 stars

Got the job done!

I will start by saying that The Amazon Appeal got my Amazon selling privileges reinstated within 11 days from start to finish. My only complaint is that it took much longer than the website promised to have the appeal delivered to me and when your account is inactive every minute is money wasted. However, after three appeal revision letters I was reinstated. With the money back guarantee I would definitely recommend! Thanks!

18 March 2017
Unprompted review
Rated 5 out of 5 stars

Extremely helpful and knowledgeable

Ethan was great. He reached out to us quickly which was a HUGE deal given that when you have an issue with Amazon, you want to take care of it right away. We scheduled a call to go over the situation and he helped us with our appeal that day. Thankfully, the appeal went over well and we were able to have our storefront reinstated the next day! I would definitely recommend them if you are in a bind with Amazon.

20 February 2017
Unprompted review
Rated 5 out of 5 stars

Excellent appeal writer

Ethan is a very good appeal writer. He got me reinstated in the first try. He added me on skype and remained in close contact with me during this difficult period.

19 February 2017
Unprompted review
Rated 5 out of 5 stars

Quality help

Ethan was so helpfull , He took his time to help me with fixing my account . He is so detail oriented and I don't know how I would have fixed my account with out him .

6 February 2017
Unprompted review
The Amazon Appeal logo

Reply from The Amazon Appeal

Thanks! I really appreciate that! It was a pleasure!

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