Terrible company. Offered an approved rate and guaranteed acceptance through ClearScore. Needed to provide additional information so sent 2 x 3 months bank statements and 3 months payslips with explan... See more
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Tried to take out a £17000 loan with the AA got approved after credit check. When filling out the application it needed permission to access my phone, I'm not the most tech minded but tried my best to... See more
Really difficult experience although they approved the loan straight away,they raised the % from 5.7 too 9.8 no explanation, given I had started the process I continued. The amount of documents they w... See more
Really difficult to manage. I can’t find any online help or views of my account. I’ve had the loan for around 20 months now and have only ever received one statement. No idea how to view my payment hi... See more
2.0
Poor
23 reviews
No history of asking for reviews
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Not impressed
Not impressed. Used email to confirm application received. Direct debit set up in bank but after no update on loan approval and not receiving anything rang to chase. Advised it was declined and a letter posted so just have to receive it at some point delaying things instead of using a single platform and sending an email as was initially done at the beginning of the process. Advised to ring credit rating agency to get a credit report even though I already have my own report and no specific information will be provided in letter when it is eventually as to why it would be declined so not exactly helpful to the customer for future reference.
Can't say I'm impressed with the change of platforms nevermind the direct debit notification on my bank account giving the impression the application was processed and approved only to have to chase and find out its actually not the case
12 May 2023
Unprompted review
Applied for a £15000 loan for a new…
Applied for a £15000 loan for a new car.. repayments were £291 (I earn nearly £50k so no problems there)...I got accepted, went through all the processes, and luckily before pressing accept and signing the digital signature the interest rate had gone from 5% to 14% pushing the cost up by nearly £50 a month extra... stuff that... went to my own bank Lloyd's... accepted instantly at £294 a month and money was in the bank within 10 mins.... AVOID AA....
24 April 2023
Unprompted review
AA LOAN IS A JOKE
AA LOAN IS A JOKE
Doesn't matter how good your rating is, How much you earn a month, How much interest rate you will accept. After wasting 1 month and after ruining your credit ratings the answer will be NO at the end.
I have Excellent credit ratings, I earn £3200 a month. Applied for £14000 loan and accepted, asked for required documents and provided, then told me your loan is approved and all documents accepted and money will be in your account in 3 days. 2 weeks later received a letter that your loan application is rejected as Financial conduct authority is not satisfied. I applied in Post office loan and received money into my account in 5 days.
Now the question is,
Why you approved loan?
Why you wasting my money on postage where you can easily receive docs via email?
Why you said we received all required docs and now you will receive money in 3 days?
PLEASE AVOID AA LOAN AND ALL OTHER SERVICES IF YOU WANT PEACE IN YOUR LIFE.
30 January 2023
Unprompted review
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