Having struggled to find a source of a better quality, small office use paper shredder my search ended with a Fellowes Powershred 62MC. Finding The Warehouse.com gave me the best price, plus... See more
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See what reviewers are saying
We bought Leitz iLam A3 Touch SMART SENSOR Heavy Duty Hi-Speed Laminator ***3-YEAR WARRANTY*** for our office needs. The price was exceptional, delivery was on the very next day, the printer performan... See more
Ordered a high end magnetic glassboard and it arrived damaged - clearly happened during shipping. These things happen - however - the process to remediate was one of the best I have ever seen. I had... See more
We recently purchased our second shredder from The Warehouse.com, following detailed advice from Phil Taylor. The shredder and free air purifier were delivered on time. The agreed cashback deal, handl... See more
Company details
Written by the company
The Warehouse.Com Ltd. was created out of a frustration at the lack of expertise that end users could call upon for good advice when looking to purchase shredders; binding machines; laminators; print finishing & paper handling equipment; and design-led, colour-rich office furniture together with the associated supplies. Within the business there exists over 60 years of combined experience in this equipment. Our selling process is a consultative one. We attach a great deal of importance to listening carefully to our customers' requirements before making an appropriate recommendation. In taking a consultative and specialist approach to the sales process, we are able to differentiate ourselves from many of our competitors. We react quickly to any after sales issues, but our ethos is to avoid these in the first place by striving to make sure our customers get the right equipment for the job. To this end, we do not hide behind contact forms on our web sites but positively encourage you to call one of our sales advisers for assistance on 01225 487200 . You can buy with confidence from a company that really cares about pre- and after-sales service, operates from a physical office & warehouse facility and counts among it's customers hundreds of schools & further education establishments, central government, the Cabinet Office, MOD, NHS Trusts & PCT's, GP surgeries, local authorities, police forces nationwide, many major blue-chip corporations including all the major banks, general companies & other businesses. We look forward to working with you.
Contact info
Cambridge House, Henry Street, BA1 1BT, Bath, United Kingdom
- 01225 690700
- contact@twcgroup.co.uk
- www.the-warehouse-online.com
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Easy ordering service
Easy ordering service, informative product description,Excellent product delivered on time and undamaged.
Will ….. without doubt …….refer you to all my business colleagues who demand good service etc as standard in todays fast paced environment. Thank you.
20 April 2019
Unprompted review
excellent fast service
12 April 2019
Unprompted review
we purchased a shredder
we purchased a shredder - it didn't work properly and we called - a replacement was sent the next day - no questions asked - impressive customer service
10 April 2019
Unprompted review
Absolutely disgraceful service and…
Absolutely disgraceful service and company. Would definitely not recommend.
Despite the reply below - we did not refuse delivery, we spent a good 10 minutes on the phone to the delivery driver trying to help, and when I offered to go and wait in the car park, the driver disappeared without notifying us that he wasnt going to try again. Nobody from my company was rude to anyone, quite the opposite.
The driver was obstanant and despite our attempts to help him, took it upon himself to disappear without notifying us that he was doing so.
To suddenly "invent" a restocking charge is a true disgrace and I am fairly sure is illegal. Like I said, I would definitely not recommend using this company.
8 April 2019
Unprompted review
Reply from The Warehouse.com Ltd
This customer refused delivery of their item for no valid reason at all and was rude to the carrier driver. We offered to arrange a re-delivery for them, but they refused to pay the nominal cost of this and instead opted to have us organise return of the item. As clearly stated on our website under our Trading Terms, which were agreed to by the customer at checkout and additionally as stipulated by law under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 the customer has the right to cancel a purchase of an unwanted item and is responsible under these circumstance for paying any postage or shipping costs incurred when returning the product. We fail to understand this customer's grievance when this this is exactly what took place at their own behest.
Great service would definitely buy from…
Great service would definitely buy from The Warehouse.com again
8 April 2019
Unprompted review
Great all round service
huge range, competitive prices, brilliant communication
4 April 2019
Unprompted review
Excellent service and good product
1 April 2019
Unprompted review
I didnt know which binder to buy for my…
I didnt know which binder to buy for my needs. Company gave me good advice.
27 March 2019
Unprompted review
5 star company
Had a problem with a unit (shredder) being delivered damaged, spoke and emailed, unit collected and replaced with new - what more can i say, excellent company to do business with.
26 March 2019
Unprompted review
Product arrived within two days
Product arrived within two days! Very efficient service altogether. Product was shredder oil.
21 March 2019
Unprompted review
Excellent service
14 March 2019
Unprompted review
Excellent advice on the phone and…
Excellent advice on the phone and delivery within 48 hours.
6 March 2019
Unprompted review
Are always able to provide next day…
Are always able to provide next day delivery and offer a wide range of quality goods for the binding machine
4 March 2019
Unprompted review
Swift response to issue
Shredder purchased. Easy to use website and very quick delivery. However box was badly damaged and shredder had sustained some damage. Contacted company who were quick to respond. Offered to arrange collection and replacement. As damage was minor and would not impact function I accepted a partial refund. Refund was processed on the same day.
27 February 2019
Unprompted review
Easy to order,fast delivery
Easy to order,fast delivery, well packaged,have put into use no problems,3 position switch could be it's weak point however I would still recomend product & company
27 February 2019
Unprompted review
Excellent Service
Purchased a Leitz Shredder from The Warehouse.com. I was fully informed as to when to expect delivery. I arrived in good condition and works perfectly. Many thanks!
21 February 2019
Unprompted review
Very good service and quick delivery
Very good service and quick delivery. Thoroughly recommend
21 February 2019
Unprompted review
Great service
Great service - had an issue with a new laminator and they dealt with it very efficiently and professionally.
8 February 2019
Unprompted review
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