I’ve made several orders over the past two years and never had a problem. When calling to ask about back order items, the chap on the phone was really friendly and helpful, the expectations were clear... See more
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The #1 Miniatures Shop as rated on Trustpilot! **Independent friendly local gaming store!** **Great discount on products!** **FREE shipping available!** **Tracked UK delivery as standard!** **Same day dispatch on in-stock orders! (placed before cut-off)** **Live stock levels and stock allocated to your orders for peace of mind!** **Excellent customer service by phone, email or in person!** **Honest advice when you have a decision to make!** **Thousands of products stocked from the best manufacturers!** **No quibble refund/return policy**
Contact info
35 Walker Street, S3 8GZ, Sheffield, United Kingdom
- 01142752172
- custserv@the-outpost.co.uk
- www.the-outpost.co.uk
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Fantastic Service and Rapid Delivery
I had an absolutely brilliant experience with the outpost, both with their Reload scheme offering a very reasonable price for my excess Warhammer and then ordering some new stuff to build! Their customer service was incredible when Royal Mail misdelivered my parcel and I fully intend to shop here again. If I'm ever in Sheffield in person, I'll be certain to drop in!
Satisfied with product and service
Delivered product to me efficiently and I am satisfied with the product.
Great company I had one brush a…
Great company I had one brush a kolinsky it had a slightly bent tip during transit I gave them a photo and they sent me a new one the following day I’ll never get a brush from another company again 5 stars thank you to the outpost team for a great service
Fantastic company
Fantastic company, recently got an order delivered on time and packaged really well. There was weekly updates with it being a preorder which was very helpful and everything was top notch.
Would definitely recommend!
Care about customers
Spoke with a lady at Outpost contact number (can't remember her name sorry) lovely person, helpful, kind and did everything she could to ensure that my sons order of 40k kill team arrived on time after I messed up delivery option. Top notch service.
10/10
10/10. Pre-ordered with this store and the contact was second to none. Weekly updates on my order, arrived well packaged the day after dispatch. Will definitely be ordering from them again.
Great service.
Great service.
Arrived on time.
Great quality derlivery.
Customer for life.
Quick Order
Order came quickly and in good condition. No complaints and got exactly what I wanted. Good Service!
Very good customer experience
Great experience buying this item from The Oupost. Easily able to select what I wanted and pre-order it when it went live. Delivered to my door the day it was released. They helped me to change the details on my order after Google pay messed up the address, and sent me confirmation of this. Best price for the miniatures online too.
Items have not delivered yet
Items have not delivered yet, despite paying for delivery, ordered on 08/05/25. It arrived out the scope of the time frame after being delivered to the wrong depo. This resulted in the parcel not being delivered on Saturday as expected but arrived late Monday afternoon.
Quick and efficient service
Quick and efficient service. Received email when order was dispatched
The items arrived in good time and…
The items arrived in good time and packed very well to protect them.
quick delivery of correct products
quick delivery of correct products, good price
Kept up to date every step of the way
Kept up to date every step of the way. Will deffo buy buying more from The Outpost!
Package arrived in good condition
Always a pleasure purchasing from these…
Always a pleasure purchasing from these guys! 5/5
Excellent service
Excellent service, with good availability of products. Great prices too.
Very quick postage
Very quick postage, good price and item as described.
First time using the outpost Very pleased with this service from the…
Very pleased with this service from the out post . They informed me of progress of my order and that is good service I received my package today and very happy with it thank you
Would always recommend!
Have ordered via TheOutpost many times now, their customer service is fantastic, only issues I have ever had have been with Royal Mail with them losing my orders in my local depot, in those cases the outpost have sorted everything out for me.
Always very happy with dealing and buying from these lovely people! Cannot recommend them highly enough, 100% will continue purchasing from them.
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