Thames Valley Police Reviews 

146
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, most reviewers were let down by their experience overall. Customers frequently complained about unprofessional staff members who failed to properly address reported issues and dismissed valid concerns without offering any real assistance. People also highlighted severe issues with poor communication, noting that case updates were rarely provided, messages were neglected, and calls were completely ignored. Reviewers expressed frustration regarding unfair treatment and a general lack of accountability within the organization. Some reviewers were happy with specific officers who treated them respectfully and maintained professional standards during difficult situations. Consumers also mentioned that certain departments featured friendly personnel who provided positive interactions and kept streets safe.

What people talk about most

Staff

People report negative experiences with staff, highlighting widespread unprofessionalism and dismissive... See more

Service

Clients share profound dissatisfaction regarding the service, expressing frustration over unprofessional... See more

Customer service

Customers consistently note negative experiences with customer service, feeling deeply distraught,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Where do I start? I reported 3 crimes, one was a s*xual crime against me, I was told I was stupid and 'let it happen' I was threatened and accosted and the tv police told me there was nothing they cou... See more

Rated 1 out of 5 stars

If there was a zero or a minus five I would give that.there is not a second word after useless that describes them without swearing.they are lower than the drug dealing,thieving ,corrupt,lowlife that... See more

Rated 1 out of 5 stars

Wow the rating keeps dropping. At this rate you will have no employees left to write a review. I had the worst experience of my life working in the ICT department. The so called manager was nothin... See more

Rated 1 out of 5 stars

Thames Valley Police and Victim First are a total joke and scam. After the attack a year ago, doing their investigation myself and providing all the info to arrest the criminals, they have don... See more


Company details

  1. Association or Organization

Written by the company

Thames Valley Police is one of the 43 police forces in England and Wales and is the largest non-metropolitan force. It covers over 2,200 square miles and three counties: Buckinghamshire, Berkshire and Oxfordshire. We serve a diverse population of over 2.34 million people. The population has grown by 10% in the last 10 years. The force is also responsible for policing 196 miles of motorway. The force is divided into five Local Command Units (LCU), each led by a Chief Superintendent as Commander. The LCU Commanders deliver patrol, CID and Neighbourhood Policing. The LCUs follow the approximate authority and/or county boundaries of Buckinghamshire, Oxfordshire, Milton Keynes, Berkshire East and Berkshire West. You can find out more about each LCU in your local area: https://www.thamesvalley.police.uk/area/your-area/ This page cannot be used to report crime and is not monitored 24 /7. In an emergency, call 999. For non-emergency enquiries, call 101 (24 hours). Please do not post offensive or abusive content.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

146 reviews

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1.6

All reviews

(146)

34 reviews in the last 12 months

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Rated 1 out of 5 stars

hit and run

have sent dashcam footage with cctv showing driver and vehicle they do nothing - phoned may times and the answer is the same -they have looked at it.
why waste time with the TVP - absolutely waste of space - we should stop paying them at all - corrupt and useless

9 December 2022
Unprompted review
Rated 1 out of 5 stars

Think that a lot of officer's are young…

Think that a lot of officer's are young and have not experienced a broad spectrum of life. In this day and age people are not permitted to express there full range of emotions with out being trampled on by the police. I find the police culture toxic, don't forget the SS soldiers who did such terrible things in Poland in W11 were mostly recruited from the existing police force. UK Police are very seldom considered to be part of the community, as with the SS, they are mostly feared by the community, and close to being pert of the modern day Nazi culture.

29 January 2023
Unprompted review
Rated 1 out of 5 stars

Useless and negligent

Hit and run
Registered keeper failed to provide detailes of driver
Police failed to prosecute and have failed to deal with the complaint after months

3 October 2022
Unprompted review
Rated 1 out of 5 stars

Over 22 minutes to answer a 101 call…

Over 22 minutes to answer a 101 call whilst having to listen to a message that strongly recommends you to hang up and report online. I wonder if their senior management have ever called 101 and listened to their patronising message?
We all know that you are under resourced however that should not be an excuse to provide a shoddy service.

19 December 2022
Unprompted review
Rated 1 out of 5 stars

Corrupt Police Lie on Oath and create false statements

What could go wrong? Make a statement to them and find that corrupt police officers fill in the blanks and twist the truth, and where they can't, they make up entirely fictional depictions in order to secure a conviction. Blackmail, Lies and fabrication of 'facts' in encouraging witnesses to lie in their statements and to lie in court under Oath.

18 December 2022
Unprompted review
Rated 1 out of 5 stars

They Get Court Orders Against People

Aylesbury Police Gets Court Orders
Against Innocent People So They Can Unlawfully Steal Your Pets From You
They Do This By
By making a Smear Campaign Against You
This Helps Them To Succseed in
Getting the Court Order Against Your Name And Taking Your Pets
Without You Having Any Rights To Save Them
Aylesbury Police Will Call You The
Most Vilest Most Disgusting
Most Horrable Things About You
And About Your Character
They Will Call You A Molester
They Will Call You A Abuser
They Will Accuse You Of
Imprisoning People
Whatever They Can Accuse You Of That Will Give Them The Court Order They Will Use
They Are Narcissists Who Are Trying To Scrounge Off Of The Community
Crapping On Your Name To Achieve This
They Steal Your Pets To Sell Them For Money
They Dont Care
They Hurt People For A Living
And Dont Care About Policing
That Means Nothing to them
They Only Care About
Money And Control
They Are No Good
Bad News
You Will Never Recover From What They Did To You
They Are The Worst And Nastiest People Iv Ever Seen
Many People have been hurt because of them
Because of their greed

15 November 2022
Unprompted review
Rated 1 out of 5 stars

Banbury v Hereford

Absolutely appalled at the police at the game and especially after. No need to be so aggressive. Last week at darlington no police we just got on. I presume banbury had to pay for police

27 August 2022
Unprompted review
Rated 1 out of 5 stars

Lazy, incompetent and corrupt police service

I cannot even begin to tell you how incompetent, lazy, corrupt and arrogant TVP are. I have been subjected to a harassment campaign for years now and have repeatedly reported this to TVP, only to be told I don't have enough evidence, the evidence can't be used because it's historic and much, much more. I have tons of evidence, CCTV footage, photographs, witnesses, etc. etc. Trouble is, TVP don't want to hear it because if they do, they've got to do something about it and they can't be bothered to as it would involve a little bit of work. God knows how many hours I have spent waiting to get through on 101 just to be told 'your case has been closed' or 'someone will call you'. As for 999, don't even bother - we rang it after something else happened recently (after being told by a neighbourhood PCSO that I MUST call 999 if ever I felt threatened) only for nobody to even come out. Apparently, after a week of waiting for that blue light to arrive, I've been told it's not important enough and has been passed back to that good old original incompetent neighbourhood team, the ones that told me to ring 999 in the first place and the ones that don't really know what to do with this case as it's so complex. They just want me to continue to be subjected to the harassment, put up with it and deal with it myself. That way they don't have to even leave the office and do anything. TVP you are a corrupt, embarrassing joke - pointless, inept civil servants who haven't got a clue how to do their jobs and would rather individuals suffer than try and help.

1 August 2022
Unprompted review
Rated 1 out of 5 stars

Shambolic experience

Shambolic experience. As a campaigner for vulnerable people I am disgusted at the response from Witney police force holds a vulnerable lady who was groomed taken advantage of and lost £300 for this psychopath. How did absolutely nothing wasted my time as well as this I swear to God I just sit there twiddling their thumbs all day and do Sweet nothing! Absolute disgrace

21 August 2022
Unprompted review
Rated 1 out of 5 stars

Only referring to the 101 service

Only referring to the 101 service. Did not dial 999 as no immediate danger. Reporting a crime currently taking place, reminded during my 11 minute wait countless times that reports should be made online if not urgent or an emergency (I was always of the understanding 101 was designed for non emergency...) Anyways, gave up in the end as the crime went from taking place to having just taken place to having taken place a very long time ago whilst I was on hold. Cheers fellas, last time I try to help you guys out.

8 June 2022
Unprompted review
Rated 1 out of 5 stars

This police force is very corrupt and…

This police force is very corrupt and extremely nasty.
The officers lie and are very rude.
Due to them a relative died in horrific circumstances,
they stole my money after conducting a search at my home without any proper warrant .When I complained they lied to cover it up.
The complaints department are just as bad as are in league with the officers.
They made fabricated reports about me and provided false information about me to a tribunal in order to stop me getting compensation as a victim of child abuse .
I recently sued this police force and won .
We should all get together and make one huge complaint about them.

5 June 2022
Unprompted review
Rated 1 out of 5 stars

this police force are the worst going…

this police force are the worst going they wouldn't even help my friend when a scammer took his phone my friend reported it 12 days ago still no response a joke of a police force my friend even had the scammers mobile number and the police still have done nothing, don't no why we pay taxes the only time these lazy gits do anything is when there at burger king or MC Donalds there always there or blue lighting there cars through Cowley traffic at 6 when there's no emergency

1 May 2022
Unprompted review
Rated 1 out of 5 stars

Left for dead.

15 months ago, a bald psychopath began a vendetta against me. He sent me a photo of bolt cutters to my phone late at night, which I reported the next morning as I was obviously freaking out about the implications and lived with my 60+ yr old parents at the time.

Come to find out later that the case was dropped. I was forwarding emails to spam essentially. 700 emails later and a new report opened, he was finally taken in and questioned about 8 months after the initial report and released pending further investigation with bail conditions.

I tried to get an injunction, but due to not having a lawyer they nearly ordered me to pay the other side’s costs of 10k over a technicality for the pleasure of being cyber stalked, harassed and hacked.

He breached his bail conditions multiple times, including launching a civil case against me to drain my finances and keep me wrapped in his life for longer using his bent lawyers. These lawyers are evil.

I have been on the verge of a breakdown for so long. The police know I’m mentally vulnerable, they know I nearly took my own life, they have all the evidence they need, he’s admitted on VIDEO that his intention is to “make sure I suffer” for the rest of my life. But we wait. And wait. And beg. And wait. And ask. And then oh we need you to re-send this, we haven’t got that, can you fill in a new statement etc. Yesterday I was asked for the original picture I sent them in 2020 when I first called them panicking. I can’t tell you the phone calls I’ve had in the back garden, shaking and hyperventilating and just praying that someone, somewhere might help me. But no. He even went after my family and friends, not to mention public defamation and sabotaging my career.

It’s a godsend this man hasn’t killed me, and I haven’t killed myself. But if anything should happen - it is Thames Valley Police who should be held responsible. I’ve never felt so discarded, forgotten, annoying and hopeless and I’ve lost all faith in the system. Shame on them. And to think they’ve recently opened a new scheme to help vulnerable women from male predators. Help my eye.

More than once I’ve thought to myself that only my death would cause them to do their job - a horrible thought to have.

2 April 2022
Unprompted review
Rated 2 out of 5 stars

There is too much wrong about police in…

There is too much wrong about police in this country, profiling, discrimination, and criminalising of profiles that have nothing to do with crime from the start, and second, criminalising from the police, of individuals, based on a racial background, and political opinion.

This is my opinion, about police in the U.K.

For instance, I worked Papajohn’s Marston and Rose Hill, and I never got paid from them. I went to the police in Kidlington, no - one in the office, nobody answering the door, and two coppers, telling me, they have nothing to do with the issue.

They said ‘ this, is a civil matter, Sir ‘. Running off like cowards, that is how they call them now those English in France and all over Europe.

Now 2nd time I do not receive my pay from another company. I calling the stupid police, 38 minutes on wait. Still nobody answering.

Wwaynkers !

11 March 2022
Unprompted review
Rated 1 out of 5 stars

Worst police force ever!

Worst police force ever!! Yeah I done wrong by arguing with a partner but they literally done me for everything they could. Lost my belongings and have heard nothing back from them they owe me £400 disgusting quality/duty of care

9 March 2022
Unprompted review
Rated 1 out of 5 stars

Bully The Victim

This happened to me in 2019, it’s took me this long to write here as I had a breakdown over it, was left with severe depression and an autistic burnout. I am an autistic man that I declared to the police - they did not care. Since 2018 my wife had become aggressive very mentally towards me. She had actually set a trap up to get me in trouble to try and take my home & get rid of me as she was having an affair with the care taker at work. I was arrested for false claims, was treated like a criminal & threatened that cost me my business - I am self employed. I was released without charge as I had done nothing! I had actually phoned the police on the day as my children had been kidnapped by my wife’s family and her father had threatened me, but nothing was done about it. After this I went to court to get a non molestation order that I won and was awarded twice due to her harassment. She broke the order in which was an immediate arrest-able offence, but she was let off & I was phoned at 3 in the morning by the police and told off about it and also told the order was not clear and to go back to court! How would one do that, it was a court order! Just because I’m the male in the situation don’t mean I’m the villain. After all I was put though I just have no faith in the police. As well as winning the court order twice the children reside with me, says it all really…..

3 March 2022
Unprompted review

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