TFM Networks Reviews 

30
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

BE AWARE if you want your order to arrive use someone else as these clowns are useless. Won't answer communications. Order left Victoria to Gold Coast no problems, Then over next week went from Gold... See more

Rated 1 out of 5 stars

These are the instruction I left with Curtains on the Net not knowing at the time they have no control over their couriers. "As I live in a rural area the post office does not deliver parcels, they... See more

Rated 2 out of 5 stars

Didn’t get the service I was expecting when asking for upgrade advice. Looking elsewhere now.

Rated 1 out of 5 stars

Advisors are impatient, rude and extremely unprofessional, I had an agent use the word "crap" on the phone to me, not particularly offensive however extremely unprofessional. Would not recommend if th... See more

Company details

  1. Tower Communication Service

Information provided by various external sources

Business to Business telecommunications provider, offering a range of services designed to make communication and collaboration easy, simple, and good value for month.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

30 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(30)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BE WARNED

BE AWARE if you want your order to arrive use someone else as these clowns are useless. Won't answer communications. Order left Victoria to Gold Coast no problems, Then over next week went from Gold Coast to Brisbane and return. Stayed at Gold Coast - then nothing after 3 weeks. Read other reviews.

23 October 2026
Unprompted review
Rated 1 out of 5 stars

Woeful

These are the instruction I left with Curtains on the Net not knowing at the time they have no control over their couriers.
"As I live in a rural area the post office does not deliver parcels, they go to the post office in Cobargo. I am happy for the parcel to be left on the front door verandah. Please do not leave it on a fence post as others have done. The courier can drive to the house or walk from the gate, it is not far."
The driver was either lazy or just incompetent as the parcel was left on the fence post and we were home. I told Curtains I may not buy again as I am so disappointed with the delivery which I paid $30.00 for.

15 April 2024
Unprompted review
Rated 1 out of 5 stars

Advisors are RUDE

Advisors are impatient, rude and extremely unprofessional, I had an agent use the word "crap" on the phone to me, not particularly offensive however extremely unprofessional. Would not recommend if this is hoe they conduct themselves

19 December 2022
Unprompted review
Rated 5 out of 5 stars

Positive Renewal

We have recently renewed for a further 24 months through TFM who have looked after our business mobile needs exceptionally well. We have 35+ staff with mobile and additional application data needs and keeping them connected is vital. Diane Dolman in particular often goes above and beyond to ensure our needs are met, we're looking forward to the next 24 months

23 November 2021
Unprompted review
Rated 5 out of 5 stars

Sorted

Diane stepped straight in and contacted me to get a handle on my issue, resolved the problem and rang me directly to advise the cause and what needed to be done.

27 May 2021
Unprompted review
Rated 5 out of 5 stars

sometimes trying to fix a phone issue…

sometimes trying to fix a phone issue can feel like going down a wormhole into a dark place of soulless bot chat and endless ear aching queue music but NOT with TFM!! A superb service from Debbie who was instantly contactable on her direct mobile number and personal email with solutions and advice from start to finish. What I thought would be a ghastly experience was amazingly easy. I wholeheartedly recommend this team.

20 April 2021
Unprompted review
Rated 5 out of 5 stars

Tarriff Change

We had an issue with our broadband service on site, so we arranged for one mobile number to have unlimited calls/data/text, this only took a few minutes to do, and there was no minimum period.
Thanks Diane, you've made it onto my Christmas card list !

25 March 2021
Unprompted review
Rated 5 out of 5 stars

TFM - top service, time after time.

TFM always do a great job at looking after our mobile and fixed line business.

Their support is excellent, and the reporting and reviews on mobile spend is particularly helpful and insightful.

I'd highly recommend to other businesses looking for excellent professional and friendly service.

12 March 2021
Unprompted review
Rated 5 out of 5 stars

I had a business contract with TFM for…

I had a business contract with TFM for my old business and can honestly say the service is impeccable, second to none. superb response rates and attention to detail. highly recommended. all staff extremely knowledgeable and friendly and took all the hassle out of the whole process for me, which is exactly what i needed with my busy lifestyle and business! thanks to all at TFM, keep up the excellent work!

5 March 2021
Unprompted review

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