Terrys Reviews 

24,359
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,681 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of fabrics, curtains, and bedding, noting that items arrive well-packaged, match online descriptions perfectly, and provide great value for money. Consumers also highlight the smooth and straightforward ordering process, alongside very fast delivery times, helpful measuring guides, and highly competitive pricing across their entire product selection. Some reviewers were not happy with delivery services, mentioning frustrating issues with couriers like Evri, delayed packages, or slow shipping times. A few people also noted receiving incorrect items or experiencing slow communication when trying to reach customer support for assistance.

What people talk about most

Product

Consumers find product quality and value to be very positive overall. Reviewers frequently highlight the wide... See more

Quality

Reviewers mention positive feedback about quality, highlighting well-made curtains, blinds, and duvet sets... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting smooth, on-time arrivals... See more

Price

Clients share positive opinions on price, consistently highlighting great value and reasonable costs for high... See more

Order

Customers report positive experiences with order processes, noting that everything is straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything! Terrys are a great company. I have purchased blinds, curtains and fabric from them. Their website is accessible, informative and wide ranging. Their fabrics are good quality and deliver... See more

Company replied

Rated 5 out of 5 stars

Easy to order ready made curtains. I found the measuring guides helpful and enabled me to purchase the correct size for my needs. Delivery was smooth and quick. Great quality curtains and value for mo... See more

Company replied

Rated 5 out of 5 stars

The curtains are lovely, very well made and a great price, good selection too. The customer service is fabulous - a small issue with one of the sets of curtains (eyelet instead of tape top delivered)... See more

Company replied

Rated 5 out of 5 stars

Excellent advice buying Roman blinds (all new to me). Beautiful choice of fabrics which I was able to see as samples. Blinds are great and half the price of local company. Arrived much sooner than exp... See more

Company replied



Company details

  1. Fabric Store
  2. Bedding Store
  3. Blinds Shop
  4. Curtain Supplier and Maker
  5. Furniture Store
  6. Home Goods Store

About Terrys

Written by the company

Established as a business in 1970, Terrys has successfully grown to be a significant retailer in the home furnishings space, online and in-store.

Terrys continues to be a family owned operation with the principles of great service, expert advice and high quality products at its core.

We have a strong bias for sourcing local with the vast majority of our suppliers based in the UK. In addition, we have key international partners to help ensure that overall we provide the highest quality at the best prices.

Terrys is one of the biggest fabric stores in the UK, with over 4000 fabrics available as we speak.

All of these fabric by the metre products can be ordered as finished custom made blinds and curtains through our bespoke making-up service.

And if that was not impressive enough we have thousands of dedicated made to measure blind products in Roman, Roller, Vertical, Venetian, Vertical, Day/ Night and Wooden Blind formats, plus Curtains in various headings, made to your exact requirements.

We also have a huge range of stocked Ready Made Curtains, Bedding, Cushions and Homewares, available now through our speedy and efficient delivery service.

Without our valued customers, Terrys would not be where it is today. Sincerely thank you for all your support and we welcome your important feedback whether that be about a great experience or if you are telling us how we can improve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(24,359)

5,658 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good advice and help please keep ypur…

Good advice and help please keep ypur customer support team!!

3 August 2026
Terrys logo

Reply from Terrys

We're so pleased to hear that you found our advice and help to be good. Your kind words about our customer support team are truly appreciated!
Kind regards, Terrys

Rated 5 out of 5 stars

Easy to order

Easy to order, easy to return. I’d like items delivered quicker is my only gripe

3 August 2026
Terrys logo

Reply from Terrys

We appreciate your feedback on our ordering and returns process. We are always working to improve delivery times for our customers.
Kind regards, Terrys

Rated 4 out of 5 stars

Quick delivery

3 August 2026
Terrys logo

Reply from Terrys

Thank you for your kind review. We are so pleased to hear how efficient the delivery was. Hope to see you again soon!
Kind regards, Terrys

Rated 5 out of 5 stars

Good black out curtainsprice fast delivery good…

Good price fast delivery good communication. These curtains were perfect would definitely use this company again .

3 August 2026
Terrys logo

Reply from Terrys

We're so pleased you found the curtains perfect and appreciate your kind words about our fast delivery and communication. We look forward to assisting you again!

Kind regards, Terrys

Rated 5 out of 5 stars

Great product and quick service

Great product and quick service. Will be using again.

28 July 2026
Terrys logo

Reply from Terrys

We're so pleased to hear you had a great experience with our product and quick service! We truly appreciate your kind words and look forward to serving you again in the future.
Kind regards, Terrys

Rated 5 out of 5 stars

Great product

Great product, delivered quickly.

31 July 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on our great product and quick delivery. We are delighted you had a great experience with us.
Kind regards, Terrys

Rated 5 out of 5 stars

I had wonderful customer service when I…

I had wonderful customer service when I called with a query

28 July 2026
Terrys logo

Reply from Terrys

We're so pleased to hear you had a wonderful experience with our customer service team when you called with your query. Thank you for sharing your positive feedback!
Kind regards, Terrys

Rated 4 out of 5 stars

Ordered cushions

Ordered cushions, really happy with them
Gave 4 stars because delivery was slow, and package of cushions was poor, they had been squashed into a box with no individual package, inner cushion poor
But cushion covers good quality

28 July 2026
Terrys logo

Reply from Terrys

We're happy to hear you like the cushion covers! We appreciate your feedback regarding the delivery speed and the packaging of the inner cushions. We are always looking for ways to improve our service and product presentation.
Kind regards, Terrys

Rated 5 out of 5 stars

Exactly as ordered

Exactly as ordered, delivered when preficted.

27 July 2026
Terrys logo

Reply from Terrys

We are delighted to hear that your order was exactly as expected and delivered on time. We truly appreciate your positive feedback!
Kind regards, Terrys

Rated 5 out of 5 stars

Lovely cushions

Lovely cushions. Very good quality at very reasonable price. Arrived very quickly. Would definitely order from Terrys in the future for household linen.

27 July 2026
Terrys logo

Reply from Terrys

We're delighted to hear that you found our cushions to be of very good quality and reasonably priced! It's also great to know they arrived quickly. We appreciate your intention to order from us again for household linen.
Kind regards, Terrys

Rated 5 out of 5 stars

I have found Terry's to be excellent to…

I have found Terry's to be excellent to deal with . I started off with a throw so pleased I ordered curtains and duvet set to match. They arrived I 2 days very impressed

27 July 2026
Terrys logo

Reply from Terrys

We're so pleased to hear you found us excellent to deal with! It's wonderful that you were happy with your throw and decided to order matching curtains and a duvet set. We're also delighted they arrived so quickly.
Kind regards, Terrys

Rated 4 out of 5 stars

Service was good

Service was good, most of the material ordered arrived in a timely manner. However, one part of order was delayed and notification of when that would be delivered would have been useful.

27 July 2026
Terrys logo

Reply from Terrys

We appreciate your feedback and are glad most of your order arrived promptly. We understand how important timely updates are, and we regret the lack of notification for the delayed item. We are always working to improve our communication.
Kind regards, Terrys

Rated 5 out of 5 stars

5 star service for curtains

Highly recommend Terry's Fabrics, their communication and customer service is excellent. Ordered some made-to-measure curtains, they were carefully packaged in a box and in perfect condition ready to hang when they arrived. Beautifully made with weighted hems and they fit perfectly. Would definitely use this company again.

13 July 2026
Unprompted review
Terrys logo

Reply from Terrys

We're so pleased to hear about your excellent experience with our communication and customer service! It's wonderful that your made-to-measure curtains arrived in perfect condition, beautifully made, and fit perfectly. We truly appreciate your kind words and look forward to assisting you again.
Kind regards, Terrys

Rated 4 out of 5 stars

Good quality and good prices quick…

Good quality and good prices quick delivery and communication x

27 July 2026
Terrys logo

Reply from Terrys

We're so pleased you enjoyed the good quality, prices, quick delivery, and communication! We appreciate your positive feedback.
Kind regards, Terrys x

Rated 5 out of 5 stars
Terrys logo

Reply from Terrys

We are so happy to hear you loved your order! We truly appreciate you taking the time to share your positive experience with us.
Kind regards, Terrys

Rated 5 out of 5 stars

Excellent service

Excellent service - quality pole and price was the cheapest I found online - will buy from this company again without hesitation- Thankyou

30 July 2026
Terrys logo

Reply from Terrys

We're delighted to hear you received excellent service and found a quality pole at the cheapest price online. We truly appreciate your kind words and look forward to you shopping with us again!
Kind regards, Terrys

Rated 5 out of 5 stars

Orla Keily

Ordered from terrys due to the very competitive pricing for the Orla Keily leaf pattern curtains . I have been unable to buy this particular pattern for some reason to make curtains myself .

31 July 2026
Terrys logo

Reply from Terrys

We're so glad you found the Orla Kiely leaf pattern curtains you were looking for at such a competitive price! We understand how frustrating it can be to search for a specific design. We appreciate your positive feedback.
Kind regards, Terrys

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look