Was seduced by the large following on fb and the new bakery in his garage he had trades do in exchange for free cake last year. Wanted to support a home baker and ordered hoping they would arrive in t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
PERFECT QUALITY CAKES !
This is my 2nd time of receiving these FANTASTIC QUALITY CAKES ! Nothing but perfection ❤️
Honestly biggest disappointment going
Honestly biggest disappointment going. I stupidly gave into the hype, ignored the reviews because “surely if there’s that long a wait he must be doing something right” no no. The wait was 12 weeks, it went over that. What I received were 3 sweaty cakes/cookie pie things in sandwich bags. School cake undercooked and wet, cookie pie products were stale and tasteless. He may have months of orders but I can bet they aren’t repeat customers, they’re probably people like me who have given into the hype and will be extremely dissapointed. Appearance, taste, delivery and customer service are all appalling,buttered really is no redeeming quality. Go to your local baker, have a look online and the thousands of amazing bakers available because Terry Bakes is a flop.
Ordered start of November and still…
Ordered start of November and still waiting it says 12 weeks well I’m on week 20 and still nothing.
Waited 14 weeks for the delivery
Waited 14 weeks for the delivery. The old school cake was undercooked but also didn’t taste good at all. So binned it.
The cookie was just bang average nothing special
£25 for 4 cakes is too much for what I received. Won’t order again.
More interested in baking and…
More interested in baking and headbutting cakes than actually getting orders out. I’d give him a wider birth than the tiny cakes he’s baking in a calzone box for a fiver each. Dare to question it and you are immediately blocked.
Avoid.
Warning: Do not order from this baker. Despite initial promises of a 12-week wait, delivery times have stretched to over 6 months with no clear resolution. Quality has suffered, with reports of cheap ingredients making products taste synthetic. Cookie pies have minimal cookie dough, and cakes are dry.
The baker appears more focused on social media and lifestyle than fulfilling orders. Orders remain open despite long delays, potentially sustaining an unsustainable lifestyle funded by customers' money. Extensive social media posts showcase luxurious spending on holidays, dining, clothes, and gadgets, contrasting sharply with poor customer service and product quality.
Concerningly, comments about wait times and food quality seem to be deleted from his social media. Hygiene standards also raise concerns - products appear poorly handled.
Customers asking about their place in the queue are met with rude responses, and there's even suggestions of poor handling practices.
Given these issues, it's best to avoid this baker. Sharing this aims to inform others.
Do not order off this company
Do not order off this company.
Read reviews before doing so. On his website its has gone from a 12 week wait once ordered and paid for to 6 months +
And let me tell you his cakes are certainly not worth the wait.
Cheap ingredients used so taste very synthetic, the cookie pies have the thinnest of layer of cookie dough on them and his sprinkle sponge cake was so dry.
Looks like Terry is more interested in becoming a social media personality rather than getting on with baking and fulfilling the back log of orders. Keeps his orders open so he And his wife can maintain a certain lifestyle in a not so honest way. Holidays, trips away, eating out all the time, expensive clothes and gadgets. I’ve seen it all over his social platforms. Oh yes not forgetting his go fund me and begging. The guy is something else.
Terrible dry cakes
Terrible dry cakes, packed in food bags, no time or cake put In to them, rude to customers, deleted all negative comments to make him look better, lots and lots of bad press around him and begs for all sorts
Scammers through and through
Please please do not order from this company.
No customer consideration at all.
Abuses customers consistently!
Deletes any negativity from social media.
Six months wait on cakes but still keeps orders open as he hasn’t the cash flow to fulfill old orders as all has been spent. New orders are paying for historic orders. He should be a character in Aladdin, ‘new orders for old’.
He is head butting cakes he is making instead of fulfilling orders.
Terry Pegler and wife are taking everyone for fools.
A bad foot is on the cards soon and then a holiday!
Wise up sheep!
Fantastic bakes..Best sprinkles sponge ever!
I ordered my box in September and my cakes arrived in February. I knew there would be a wait as Terry is always open and honest about that.
I was so impressed with the order. The range of cakes were amazing. The School Sprinkle cake was the BEST I have ever tasted! The portion sizes were big and we split them all between 4 and had them in 2 sittings as there we couldn't finish it all.
The Biscoff and white chocolate cookie pie was my favourite, we also had gold bar brownie, it was all so delicious. The cookie we got was kinder, my boys thought that was there favourite.
Late in leaving a review, but thought I definitely need to after reading so many negative comments. The comments differ so much from my experience, so it really makes me think these are false reviews. Such a shame as people should be behind independent businesses and not trying to destroy people due to jealousy.
Delicious
Recieved order.
Tasted 3/4 Of the bakes but only because 1 of them is biscoff and I'm not a fan so cant comment on that
Cakes I taste tested were absolutely delicious! Recommend highly
Only downside is the wait time but I suppose us customers are aware of this when we order!
Orderd from terry knowing there was a…
Orderd from terry knowing there was a wait but terry assured me that it will be worth the wait, took my money made me wait 6 months for some cakes to taste like they was from the local spar shop, DO NOT BUY PEOPLE FAR TOO EXSPENSIVE
Long but worth it
Yes I had to wait a long time but his open about that on his page everything is cooked fresh and sent out in each weekly box my box was lovely and will be definitely ordering again when I have the money to
Awful cakes
Awful cakes, very dense and dry, can taste the chocolate used is the cheapest you can buy. Drip cakes are definitely not worth it. Better cakes from better bakers are a plenty compared to this slob
Hi all my honest review Terry only…
Hi all my honest review Terry only waited 15 weeks for my order , again I ordered thought they were something different, I think Terry bakes for videos but buys from Costco some cakes look very familiar . It's a con instead of buying chocolate from Aldi he should be using Callebaut chocolate, and the cakes I recieved i think were 15 weeks old they were despicable and for the prices he charges , well ripped off
Ordered to see what all hype was about…
Ordered to see what all hype was about waited 12 weeks plus for them to come .
A very genuie review they were awful , sprinkle sponge was dry , the brownie you can't call a brownie it was like eating rubber , cookie pie was very sweet the texture was all wrong, the oatie thing was grease, tasted chemically. There are not as big in size as he make out just average size pieace of cake. Very expensive for what they
are.
I havent put review on his social as don't want my name slander by him for giving honsest review. I will stick to buying localy to me rather than following g the lastest fad / person online . 🙂
Terrible
Terrible. Horrible customer experience and journey. Don't waste your time.
Awful avoid
Awful quality disgusting… well at least the black bin got fed avoid at all cost
Long wait for the worst cakes
Long wait for the worst cakes i have ever eaten.
Cakes are absolutely shit
Cakes are absolutely shit, cheap ingredients, no taste and he makes you wait months after taking payment.
He thinks he big man around Norwich 🤣 if he spent more time baking as he does sticking his nose into other people's businesses and scamming everyone out of money. Police needs to look into him for fraud
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








