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Terraboost Media Reviews 

405
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and responsive account representatives who guide them smoothly through the entire design and setup process. Consumers appreciate the exceptional customer service, noting that team members are approachable and quick to deliver attractive, professional artwork for their kiosk advertisements. Some reviewers were not happy with the lack of communication and claimed that their marketing ads were missing or never displayed in stores. A few people also felt dissatisfied with the overall service after experiencing unfulfilled promises, automated errors, and unhelpful responses from support teams.

What people talk about most

Staff

Clients share profound satisfaction regarding the staff, frequently highlighting their helpfulness, clear... See more

Customer service

Consumers find customer service to be exceptionally helpful, with reviewers frequently praising the prompt... See more

Service

Customers had positive experiences with service, frequently highlighting efficient communication and... See more

Response time

Reviewers express strong satisfaction regarding response time, frequently praising the team for being very... See more

Marketing

Reviewers highlight positive aspects of marketing, often praising the easy artwork and design process where... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I didn't have crazy high expectations as this was my first time working with this team, but their work exceeded anything I could have possibly thought of. Excellent communication, beautiful artwork (I... See more

Company replied

Rated 5 out of 5 stars

The Representatives are very informative. During the process I have had a few of the account reps reach out and direct me through the process. Its very simple and super easy to understand. Now that th... See more

Rated 5 out of 5 stars

Exceptional customer service! I've aways said that you do business with the people not a company. This company was on top of my every need and reached out to me before I was finished being set up... See more

Company replied

Rated 5 out of 5 stars

Everyone was great from the initial conversation to talk to me about the kiosk to each follow up call or email to get it perfect. Each person was kind, thorough and extremely helpful. Working with... See more

Company replied


Company details

  1. Advertising Agency
  2. also in
  3. Marketing Consultant
  4. Media and Marketing Agency
  5. Media Company
  6. Media Consultant
  7. Social Media Agency

Written by the company

Terraboost Media: Nationwide Advertising Network Engaging Millions at the Point of Purchase! Reach millions of consumers daily with Terraboost's expansive omnichannel place-based Out-of-Home (OOH) advertising network, featuring over 120,000+ prominent wellness billboards and digital displays. Strategically located in 49,000+ trusted venues nationwide, including top supermarket & drug store chains, health clubs, shopping malls, and airports, Terraboost captures attention in high-visibility, high-dwell time locations, driving up to 280 million impressions per day. Our unique approach delivers 80% engagement on our can't-miss 5’5”-tall wellness kiosks. Retailer-approved and building consumer trust, Terraboost drives positive brand awareness and a significant lift in purchase intent with a cost-effective, low CPM solution. Benefit from location-based precision targeting, 100% exclusivity for a competitive edge, and our all-inclusive turnkey service (production, installation, wipes, maintenance). Maximize your marketing ROI and achieve top-of-mind recall by connecting with engaged consumers at the crucial point of purchase. No hype. Just results.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

405 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(405)

178 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, Desre was such a helpful team member!

6 August 2026
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 3 out of 5 stars

They have sales representatives that…

They have sales representatives that are out selling their products that are not trained sufficiently, they lack the ability to resolve issues and some of the outside sales are double selling locations and may or may not be authorized to sell. It feels illegal and I would categorize it as negligent.

14 August 2026
Rated 1 out of 5 stars

Messy, automated spam targeting small businesses

I run a solo hair studio in Ukiah and recently got an unsolicited cold email from Terraboost pitching a kiosk ad at a local grocery store. It's incredibly obvious they just use bots to scrape random emails without doing any actual research. Their automated template told me "there's no heating and cooling featured in your area"—which is hilarious, since I specialize in custom lived-in color and scalp detoxes, not HVAC repair. On top of that, their system literally set my contact name as "there" just so their default fallback could read "Hi there." If an advertising company is this lazy with their own outbound marketing, I definitely wouldn't trust them with my actual advertising budget. Small businesses, beware of the automated spam!

9 August 2026
Unprompted review
Rated 5 out of 5 stars

Nice design good location.

Nice design good location.
If you have a problem , they're very quick to solve it and ready to work with you.
Affordable prices an easy payment.
THANK YOU
His & Her Construction LLC.

28 July 2026
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

Thanks so much for your kind words! We’re glad you had a great experience.

Rated 5 out of 5 stars

Outstanding customer service and…

Outstanding customer service and promptness. It has been a pleasure working with the whole team at Terra Boost

24 July 2026
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

We really appreciate you taking the time to share this. It means a lot to our team!

Rated 1 out of 5 stars

I DO NOT RECOMMEND DOING BUSINESS WITH THEM

I DO NOT RECOMMEND DOING BUSINESS WITH TERRABOOST. I paid a year up front. When it was time to renew, my sales rep reached out. I told her 3 different times I didn't want to renew. 3 months later, I get a charge on my card. I contact them about the charge. They informed me that I was automatically enrolled in a month to month contract now. They wouldn't refund the charge of $240 and said I had to give a 30 day notice so there would be another $240. I had to find the email proof that I told the rep I didn't want to continue to do business with them and they refunded my money. Make sure any communication is through email for proof later. This is shady business in my opinion.

17 July 2026
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

Hi Dustin, we’re sorry for the frustration you experienced with your campaign renewal and billing. We’re glad our team was able to resolve the issue and issue a refund. We appreciate your feedback and will use it to continue improving our client experience.

Rated 5 out of 5 stars

I can't say enough about Terraboost

I can't say enough about Terraboost. They answered all my questions and got my campaign moving right along. Everyone is very nice and knows their stuff. I will be with this company for many years to come!

21 July 2026
Terraboost Media logo

Reply from Terraboost Media

We really appreciate you taking the time to share this. It means a lot to our team!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, quick turn around, and fabulous quality of the final product!

9 July 2026
Terraboost Media logo

Reply from Terraboost Media

Thank you for your kind words! We’re glad to hear you had a positive experience.

Rated 5 out of 5 stars

Great customer service

I have really enjoyed working with this team. They have been so kind and readily available to answer my questions.

7 July 2026
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

Thank you for your kind words! We’re glad to hear you had a positive experience. We'll be sure to share this with the team.

Rated 5 out of 5 stars

Desre MacKinnon from Terraboost helped…

Desre MacKinnon from Terraboost helped me with a issue on my campiagn and they were very helpful, responsive. My problem was resolved quickly and without much hassle to me. Thanks Desre!

29 June 2026
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

Thanks for the kind words. We’ll be sure to share this with our team! They work hard to make these wellness stations available where they are needed most.

Rated 5 out of 5 stars

Lamour and Joesph are true standouts!

Lamour is a true standout. She followed up consistently and was always pleasant and proactive in moving our project through to final production. Joesph in sales was equally great to work with. Thank you to the entire team.

— Levi, Montrose-RealEstate.com & Vivid Vacation Rentals

1 July 2026
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

Thanks for the kind words. We’ll be sure to share this with our team! They work hard to make these wellness stations available where they are needed most.

Rated 5 out of 5 stars

The design was exactly what I asked for!

The design was exactly what I asked for and very prompt in creating it! Customer service was fabulous.

30 June 2026
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 4 out of 5 stars

Communication was good

Communication was good, with some minor delays, and the agents assisting were pleasant to work with. The options for our campaign we're very similar and didn't offer a category for 'Spa', which we feel would be a necessity to capture a more 'relaxed' setting, but beyond that, we are pleased with our experience with Terraboost.

24 June 2026
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

It’s great to know you’re satisfied. We truly value your feedback!

Rated 5 out of 5 stars

Lamour was so helpful and quick…

Lamour was so helpful and quick responses to my questions. Also everyone is so helpful and I am looking forward to my campaign going live!! Lamour did a fantastic job with my artwork as well:))

27 June 2026
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

I highly recommend Mike and his team at…

I highly recommend Mike and his team at Terra Boost Media. From start to finish, the process was smooth, professional, and respectful of my time. They communicated clearly about their needs and deadlines, responded in a timely manner, and made the entire creative process easy.

The quality of the creative work was superior, and the workflow from submitting ideas, receiving the initial proof, requesting changes, and approving the final proof was seamless. Mike and his team made the experience efficient and stress-free. Five-star service all the way. Tom Eggers @ Covert Bee Cave

23 June 2026
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

Thank you so much, Tom! We truly appreciate your kind words and the opportunity to work with you. It was a pleasure collaborating with you, and we're thrilled to hear the process was smooth from start to finish.

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