My little daughter had her birthday celebrations there. Staff were lovely, couldn't have done anymore for us. Prices are decent, the kids and parents all loved it. Lovely experience, well worth the... See more
Company replied
Location
Switch locationCrown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL Walsall, GB
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The staff and manager said no to change our food order. We would have been willing to pay any extra but was not given the choice. We felt very disappointed as the manager was clearly not concerned abo... See more
Company replied
It was easy to arrange, the staff were helpful and pleasant and the karaoke was really enjoyable. A small tip though, the itinerary could have been explained a little better and Gemma didn't receive... See more
Company replied
Karaoke was amazing all good absolutely fantastic. Drinks good and service fine and staff very helpful although was busy so an extra staff member on desk/ bar area would have been welcomed
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Crown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL, Walsall, United Kingdom
- 0333 034 6100
4.3
Excellent
173 reviews
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We booked as a family for bowling and…
We booked as a family for bowling and food for night out. When arrived was told did not have any of the food we had ordered. We were shocked and asked why but was just told we should have been emailed and told which we wasn't. I then explained to receptionist that I didn't think this was good and had paid for service I did not receive. He seem to find this very funny and was grinning and almost laughing which my partner found very unprofessional and was very disappointed. I then asked to speak to a manager and again with a smirk on his face said im the team leader so im in charge. Yes we had wer offered a alternative option but really not what we wanted and spoilt the whole experience. I said to him I come regular but dont think I will be returning again he just said ok. He just seem to take all this has a joke.
30 April 2026
Reply from Tenpin - Walsall
Hello Shawn Pearce,
Thank you for taking the time to rate Tenpin Walsall 1 stars. We appreciate you sharing your experience. We're sorry the food you ordered was unavailable and that you weren't notified beforehand. We'll address the team leader's unprofessional behavior. Your feedback is valuable, and we'll use it to improve our service. We hope you'll consider visiting us again in the future. All the best ~ Laura
Reply from Tenpin - Walsall
Hello Angela,
Thank you for taking the time to rate Tenpin Walsall 4 stars. We appreciate your feedback and are glad you found our facilities clean and our staff polite. We'll address your concerns about the food. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Great atmosphere here lots too do good…
Great atmosphere here lots too do good venue and really good prices
29 April 2026
Reply from Tenpin - Walsall
Hello Lou,
Thank you for taking the time to rate Tenpin Walsall 5 stars. We appreciate you taking the time to leave us such a fantastic review! We're so glad you enjoyed the atmosphere, venue, and prices. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Reply from Tenpin - Walsall
Hi Timothy
We're glad you enjoyed your experience with us! Thank you for letting us know about our friendly team and Sky Sports. Best wishes - Clare
Good times at Tenpin
21 April 2026
Reply from Tenpin - Walsall
Hello Paul, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Walsall. We do hope to see you again very soon. Many Thanks - Kimberley
It was a really good experience with…
It was a really good experience with the family I do recommend I feel like in my personal opinion they need more staff as we ordered from bowl ally for drinks but after waiting a long time we went to the bar to fetch them ourself cutting our bowling time down to missing turns
17 April 2026
Reply from Tenpin - Walsall
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Walsall. We are pleased to hear that you had a great time with us. However, we are disappointed to hear that you had a long wait for your drinks, so collected them yourselves. We will pass your feedback onto our team so that we can look into this. Our apologies. We do hope to see you again very soon. Many Thanks - Kimberley
The howling ball got stuck has to wait…
The howling ball got stuck has to wait a while to continue with game
16 April 2026
Reply from Tenpin - Walsall
Hi, thank you for taking the time to leave a review of Tenpin Walsall. We're sorry to hear that you experienced some issues while playing your game of bowling and that this took longer than expected to resolve. Your feedback is important to us and we will ensure your comments are passed on to the correct team. Hope to welcome you back again for a much better experience.
Take care,
Kirsty
My daughter had a great birthday here…
My daughter had a great birthday here with her friends. The pizza however wasn't great. And also they did a guess the age of staff members that actually ruined the games.
21 April 2026
Reply from Tenpin - Walsall
Hello Daljit,
Thank you for taking the time to rate Tenpin Walsall 4 stars. We're glad your daughter enjoyed her birthday with friends. We appreciate your feedback regarding the pizza and the games played. We will review these areas to improve our service. All the best ~ Laura
Reply from Tenpin - Walsall
Hi Jamal, thank you for the 5* rating of Tenpin Walsall. We're happy to hear you had a great time and we look forward to welcoming you back again for another fun time.
Take care,
Kirsty
Staff is rude and unprofessional
Staff is rude and unprofessional. And very disrespectful and discriminatory. One of the staff member literally swears in front of the manager and i tried to told her she goes no nothing happened like that
15 April 2026
Reply from Tenpin - Walsall
Hi Rukhsar
We regret to hear about the experience you described. We would like to look into this further and ask you to email customer.feedback@tenpin.co.uk with the details and subject "Review - Walsall". We can then reach out to you directly. Best wishes - Clare
Reply from Tenpin - Walsall
Hi there
We appreciate you taking the time to share your positive experience! We are so happy to hear that our staff were helpful and polite. Best wishes - Clare
Reply from Tenpin - Walsall
Hi Sharon, thanks for leaving a rating and review for Tenpin Walsall! We're so happy you had a great time and that our staff were friendly! Thank you for your wonderful feedback; we appreciate it a lot! We hope to see you again very soon! Best wishes - Rosie
Reply from Tenpin - Walsall
Hi Kirsty, thank you for rating Tenpin Walsall 5*! We're so glad to hear that you had a great day out and we can't wait to see you back again soon! Best wishes - Adelaide
We had a great time for my daughter…
We had a great time for my daughter birthday but only let down was the pizza wasn't very nice
15 April 2026
Reply from Tenpin - Walsall
Hi Stephanie, thank you for the fab 5* review for Tenpin Walsall! We're so pleased to hear that you had a lovely celebration for your daughter's birthday, but we are sorry that you were disappointed with the pizzas. We will pass your feedback to the correct team for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Reply from Tenpin - Walsall
Hi Debrah, thank you for taking the time to leave a 5* rating of Tenpin Walsall. We're pleased to hear you had a good experience and that the team provided great service. We look forward to your return!
Take care,
Kirsty
Reply from Tenpin - Walsall
Hi Maureen,
Thank you for your lovely 5* review at Tenpin Walsall! we are delighted you've had such a great time whilst on your recent visit to us! We love to hear all about it and we look forward to welcome you back again very soon! Best wishes- Steph
Great family fun
The lane was ready on time the atmosphere was bussing, and the staff were excellent.
8 April 2026
Reply from Tenpin - Walsall
Hi Margaret, thank you for rating Tenpin Walsall 4*! We're so pleased you enjoyed the atmosphere and the service from our staff. We hope to see you again soon! Best wishes, Jade
Birthday treat
It is always a lovely game to play with friends & family. Real nice fun environment
8 April 2026
Reply from Tenpin - Walsall
Hi Sharon, thank you for leaving Tenpin Walsall a great 5* rating. We are so pleased to hear you, your family, and friends always have fun with us! We hope to welcome you all back again soon. Best wishes - Kaylee
Reply from Tenpin - Walsall
Hi Raggy, thank you for leaving Tenpin Walsall an excellent 5* rating. We are so pleased to hear you received such polite service on your visit to us. We look forward to welcoming you again soon! Best wishes - Kaylee
Reply from Tenpin - Walsall
Hi Luke, Thank you for the 5* rating of Tenpin in Walsall. We really appreciate you taking the time to send us these comments on our staff. It's lovely to receive this kind of feedback and we will be sure to pass the comments on. We hope to see you again soon! Best wishes, Jade
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