Brilliant night fun and trouble free. The string broke on one of our pins and a lady manager im assuming moved us quickly to another lant to continue our games. She was very apologetic about the inco... See more
Company replied
Location
Switch locationTelford, St Quentins Gate, Telford, Shropshire, TF3 4EJ Telford, GB
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See what reviewers are saying
I would have given 5 stars but was surprised the reduced meal for my girls, cheeseburger and chips, didn't have a little drink. I was told where I could buy them but thought 36 pounds was enough in i... See more
Company replied
Bowlin was good but no lighter medium/large balls, but beer tasted nasty (lines needed cleaning) and over priced with 10%head instead of 5%, bar service slow and not accommodating. Staff all looked... See more
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Visited on a Tuesday which was 50% off, was really busy but the staff member got us booked in with only a 30minute wait, he was very helpful and friendly. Would recommend booking online before for a b... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Telford, St Quentins Gate, Telford, Shropshire, TF3 4EJ, Telford, United Kingdom
- 0333 034 6100
4.3
Excellent
124 reviews
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Really bad experience
We visited on the 14th for my daughter’s birthday and, although it was very busy for a Tuesday, the overall experience was disappointing. The queues were long, and the staff didn’t seem interested in helping or managing the situation. Even the manager didn’t appear to step in or offer any support.
When our food finally arrived, it was cold. The pizza was very cold, and the burger wasn’t much better, which made it even more frustrating after such a long wait.
Overall, I wouldn’t recommend this place. They really need to improve their customer service and consider hiring more staff to cope with busy periods.
14 April 2026
Reply from Tenpin - Telford
Hello Maria,
Thank you for taking the time to rate Tenpin Telford 1 star. We're sorry your daughter's birthday visit was disappointing. We regret the long queues and that our team didn't meet your expectations. We'll address the food temperature and staffing issues with our team to improve our service during busy times. We appreciate your feedback. All the best ~ Laura
Reply from Tenpin - Telford
Hi Becky, thank you for leaving Tenpin Telford a wonderful 5* rating. We are pleased to hear you feel our venue is great for everyone! We hope to see you back soon. Best wishes - Kaylee
Great value half term deal.
It was great fun and a good value half term deal for 2 games and food. My grandchildren had a great time.
10 April 2026
Reply from Tenpin - Telford
Hello Angela, thank you very much for the amazing review of Tenpin Telford! We are so pleased you had a great time with your grandchildren and got to take advantage of one of our fabulous offers and we can't wait to see you again soon! Best wishes - Mel
Everything went to plan
Everything went to plan. Food surprisingly good. Enjoyable experience 😊
15 April 2026
Reply from Tenpin - Telford
Hi Jill, thanks for leaving a rating and review for Tenpin Telford! We're happy to hear that everything went according to plan and that you enjoyed the food and overall experience. Thank you for your positive feedback! We hope to welcome you back again soon! Best wishes - Rosie
Great afternoon
Great afternoon, kids loved bowling, food was hot and swift, staff were helpful and polite
15 April 2026
Reply from Tenpin - Telford
Hi Sarah,
Thank you for your fantastic 5* review at Tenpin Telford! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff to be so friendly we will ensure this is passe across to the correct team, and hope to welcome you back again very soon! Best wishes- Steph
I visited on a Thursday afternoon with…
I visited on a Thursday afternoon with my son and baby . We played two games of bowling . There was no staff managing the main area where u bowl , so the assistance button is pointless as you have to search for a member of staff if u require them to get a ball or anything , which is difficult with two children . Food has to be ordered on QR code which is fine if it came at the same time . Was nice when it came eventually . One member of staff was very helpful and polite at till, I didn’t get her name but I believe she had green hair .
15 April 2026
Reply from Tenpin - Telford
Hello Mikayla,
Thank you for taking the time to rate Tenpin Telford 2 stars. We appreciate your feedback. We regret to hear about the difficulty you experienced getting assistance and the delay with your food order. We will address the staffing issues in the bowling area and the QR code ordering system. We appreciate your kind words regarding our team member with green hair. We hope your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Nice place to be and good bowling…
Nice place.to.be and good bowling alleys. We were a little late arriving but it was no problem for the staff. Easily onto the lane and good selection of balls to use.
8 April 2026
Reply from Tenpin - Telford
Hi there, thank you for leaving Tenpin Telford a fabulous 5* rating. We are so pleased to hear you had a great time with us recently and we hope to welcome you again soon! Best wishes - Kaylee
There was an issue with the lane but a…
There was an issue with the lane but a member of staff came over quite quickly while it was busy and resolved the issue.
8 April 2026
Reply from Tenpin - Telford
Hi Jorja. Thank you for your 4* rating of Tenpin Telford. We're sorry to hear there was an issue at the lane, but pleased to hear a member of the team was able to quickly resolve this for you. We hope to see you again soon! Best wishes, Jade
Reply from Tenpin - Telford
Hi Suzanne, thank you so much for the fabulous 5* review of Tenpin Telford! We are so happy the best time was had and we can't wait to see you again soon! Best wishes - Mel
We had a great night
We had a great night. Even when we told the manager about the flashing light from a bulb that needed to be changed due to me having epilepsy. He apologised and advised that it had been registered but no-one has come out yet and offered us a free drink as he was fully booked and we could not be moved due to needed 2 lanes
8 April 2026
Reply from Tenpin - Telford
Hello, thank you for taking the time to leave a review of Tenpin Telford! We are so pleased you had a great visit and we really hope the issue with the light did not take away from this! We hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Great service
Had a blast anyway but the staff were friendly and helpful, whether it's the service at the tills or the young man who showed us how to do the karaoke stuff
2 April 2026
Reply from Tenpin - Telford
Hi Dan, thank you so much for your wonderful 5* review of Tenpin Telford! We are thrilled you had such an enjoyable visit and found our team to be very helpful and friendly and we can't wait to welcome you back again soon for another 5* experience! Best wishes - Mel
Reply from Tenpin - Telford
Hi Chris, thank you so much for the brilliant 5* review of Tenpin Telford! We are so pleased your group had such a great time and we can't wait to see you again soon! Best wishes - Mel
Reply from Tenpin - Telford
Hi Emma, thank you very much for the excellent 4* review of Tenpin Telford! We are thrilled to see you found our booking process easy and team friendly and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
Reply from Tenpin - Telford
Hello, thank you so much for leaving a great 5* review of Tenpin Telford! It is brilliant to see you had a great time and enjoyed the friendly atmosphere and we can't wait to see you again soon! Best wishes - Mel
Reply from Tenpin - Telford
Hi Peter, what a lovely 5* review of Tenpin Telford! We are so pleased you had a great time with your grandchildren and we very much hope to welcome you all back again soon! Best wishes - Mel
Reply from Tenpin - Telford
Hello Mr M Atherton,
Thank you for taking the time to rate Tenpin Telford 5 stars. We are delighted you found the venue well organized and good value for money. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Reply from Tenpin - Telford
Hi Paul
We appreciate your feedback and we're sorry your bowling experience was shorter than expected. We'll look into this to improve. If you would like to discuss this further, please email customer.feedback@tenpin.co.uk with the details of your visit and the subject as "Review - Telford" so we can reach out directly. Best wishes - Clare
The staff who looked after us where…
The staff who looked after us where great, nice welcome and nothing was a problem for them. It is very important when you have to look after 10 kids. Very much appreciated. I will recommend the place to my friend.
1 April 2026
Reply from Tenpin - Telford
Hello, thank you so much for the brilliant 5* review of Tenpin Telford! We are so pleased to hear you were well looked after on your visit and found our team welcoming! We are also pleased to hear you will recommend us to your friends and we very much hope to welcome you back again soon! Best wishes - Mel
Reply from Tenpin - Telford
Hi there, thank you for the 5* review for Tenpin Telford! We're so pleased to hear that you had a great time with your family and that you enjoyed our fun activities. We hope to welcome you back again soon! Best wishes - Adelaide
Had my son’s bowling party here and…
Had my son’s bowling party here and they were excellent.
29 March 2026
Reply from Tenpin - Telford
Hi Francine, thank you for the 5* review for Tenpin Telford! We're so pleased to hear that you had a lovely celebration for your son and that our team had provided a great experience. We hope to welcome you back again soon! Best wishes - Adelaide
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