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Tenpin - Chichester Reviews 

200
TrustScore 4.5 out of 5

4.3

Chichester Gate, Leisure Park, Chichester, PO19 8EL Chichester, GB


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Rated 2 out of 5 stars

Food was absolutely disgusting chips still hard and under cooked and burger was the worst I’ve ever tasted . Feral kids allowed to run around where people are trying to do bowling.

Company replied

Rated 5 out of 5 stars

Staff were friendly and helpful, especially your online enquiries team who helped me book for my work group.

Company replied

Rated 5 out of 5 stars

Great bowling facilities, smooth bowling lanes, great variety of bowling balls. Toilet facilities are very clean and don’t smell! Fantastic range of food & drink options & great bowling & meal/dr... See more

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Rated 5 out of 5 stars

Chichester Tenpin is an excellent facility offering a range of activities for young and old. I often take my grandson bowling which is great fun and the offers are really good value. The staff are alw... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Chichester is easy reach from Chichester city centre, Bognor Regis, Havant and across West Sussex. With modern bowling lanes and lane lighting, it’s a top spot for families and groups looking for fun things to do in West Sussex. And it’s not just bowling. We’ve got pool tables, arcade games and a fully licensed bar with food to keep everyone happy. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Chichester, sorted.


Contact info

  • Chichester Gate, Leisure Park, Chichester, PO19 8EL, Chichester, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

200 reviews

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4.3

All reviews

(200)

11,474 reviews in the last 12 months

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Rated 3 out of 5 stars

Bowling and customer service was great

Bowling and customer service was great, but the food. I ordered a large chips, nothing about it was large or warm. So we sent them back, only for them to come back cold. The lady on the desk told me they were fresh as she watched them being put in the basket. They must have been left at least 10 mins before being brought out if that was the case.
Also I must say the Doorman was courteous and polite, but any establishment or worse the tin pot security company they use who allow any licensed premises to have just one person on duty with no back up should get out of the industry quickly. You’re exactly the reason why the security industry has gone downhill. No reputable company would allow the staff to work like that.

11 January 2026
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Reply from Tenpin - Chichester

Hi Gareth
Thanks for leaving a lovely 3* rating for Tenpin Chichester. We appreciate your feedback on your recent visit. We're glad you enjoyed the bowling and the doorman's service. We're sorry the chips were not up to standard and will review our food service to ensure freshness. We'll also address the security concerns you raised. If you would like to speak to us regarding this, please send an email to customer.feedback@tenpin.co.uk with the subject "Review - Chichester" and the details and we can reach out to discuss this directly. Best wishes - Clare

Rated 2 out of 5 stars

Trying to book on line for a disabled…

Trying to book on line for a disabled person is impossible. The stroppy member of staff telling me she had to move everything around because I with someone in a child in a wheel chair.was not enjoyable. No one around to ask for help when needed

10 January 2026
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Reply from Tenpin - Chichester

Hello Caroline, thank you for taking your time to leave us a review. We are sorry to hear that your recent visit to our Tenpin in Chichester did not go as smoothly as we would have hoped. We do advise you reach out to our team via our phone lines in the future, then we can allocate the best lane for you. Our apologies - Kimberley

Rated 3 out of 5 stars

Need more staff !

The actual Bowling was great however the lack of staff means long queues as the same person has to do the bar/reception bit and the ticket exchange. Would have given 5 stars if adequate staffing

5 January 2026
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Reply from Tenpin - Chichester

Hello Kim, Thank you for taking your time to leave us a review for our Tenpin in Chichester. We are pleased to hear that you enjoyed the bowling game with us. We are sorry to hear the waiting time that you faced. We do hope to see you again soon. Best Wishes - Kimberley

Rated 5 out of 5 stars

Needs were met

I had asked if we could have a certain area as my son struggles with crowds because of his autism and your staff member didn't even bat an eye and made the experience so easy and stress free which was really appreciated.

3 January 2026
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Reply from Tenpin - Chichester

Hi Jackie, thank you for the fabulous 5* review of Tenpin Chichester! We're happy to hear that our staff helped make your visit stress-free. We appreciate you sharing your experience and are so glad we could accommodate your son's needs and we really hope to see you again soon! Best wishes - Mel

Rated 3 out of 5 stars

Eat and play experience

I booked the eat and play. When booking in, the receptionist asked if I would like to eat at the alley or after the game to which my boy wanted to have it at the alley. We didn’t receive the meal at the alley and so I booked another game via someone different in the hope we get the meal whilst playing that game. The receptionist only booked us on for half a game. My boy was left disappointed having only played half and not getting the meal at the alley. We then went to reception and told them we hadn’t received the food and that we will now be waiting in the restaurant part. She went to inform the kitchen staff to change it. We were still sat for another 20 minutes before someone came up to me to question what I ordered as he was told 🍕 pizza, which was wrong. Once corrected it was a further 10 minutes before getting it.

2 January 2026
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Reply from Tenpin - Chichester

Hi Michelle, thank you very much for the 3* review of Tenpin Chichester! We appreciate you taking the time to share your experience and we're very sorry to hear about the issues with your Eat and Play booking, the meal service, and the length of your game. Your feedback is very important to us and we will be certain to pass onto the team to ensure future improvements. In the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Chichester' Best wishes - Mel

Rated 3 out of 5 stars

Don’t expect much

Slow at tills & big queue. Then got to lane and had to ask someone to set it up as they hadn’t set it ready for us to start. Pizza was the worst pizza Iv ever had, so little cheese and way too much red sauce. Bad attitude of pink hair lady at bar when saying the beer ordered was flat. Some of the bowling balls had big dents/chips in them. If we didn’t get a deal then it wouldn’t have been worth the money. Do not pay full price for this!

31 December 2025
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Reply from Tenpin - Chichester

Hi Leanne, thank you for taking the time to leave a review of Tenpin Chichester. We are sorry to hear about your recent experience. If you would like to discuss this further, please send us an email to customer.feedback@tenpin.co.uk, with the subject as 'Review - Chichester'. Once again, we are sorry for the recent experience you had and we do hope to see you again for a much better experience.
Take care,
Kirsty

Rated 2 out of 5 stars

Communication!!!

Was told we had to wait for lane we had booked, queued again after time specified to be told we were late and it’s been ready since 3. It felt like we had to rush as they neede the lane an hr later and with an autistic child that is not going to be easy.

3 January 2026
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Reply from Tenpin - Chichester

Hi there, thank you for taking the time to leave a review of Tenpin Chichester. We are sorry to hear that your booking was delayed when you arrived. We appreciate your honest feedback and we will ensure this is passed onto the relevant team for future improvements to be made.
Take care,
Kirsty

Rated 2 out of 5 stars

The seating area was dirty

The seating area was dirty, pizza boxes and drinks still left there and it was 11 in the morning and as it was my sons bday I was very disappointed

5 January 2026
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Reply from Tenpin - Chichester

Hi there, thank you for taking the time to leave a review of Tenpin Chichester. We are sorry to hear that the seating area was dirty when you arrived for your visit. If you would like to discuss this further, please send us an email to customer.feedback@tenpin.co.uk, with the subject as 'Review - Chichester'. Once again, we are sorry for any inconvenience this caused and we do hope to see you again for a much better experience.
Take care,
Kirsty

Rated 5 out of 5 stars

My daughter loves bowling

My daughter loves bowling. Staff are always welcoming and friendly

3 January 2026
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Reply from Tenpin - Chichester

Hi Michael,

Thank you for your fantastic 5* review at Tenpin Chichester! We are so please you've had such a great time and the family have all had so much fun on your recent visit to us. It's lovely to hear the staff have been so friendly and welcoming. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph

Rated 4 out of 5 stars

We had to wait some time for the meal…

We had to wait some time for the meal after. The staff I would give full marks.

5 January 2026
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Reply from Tenpin - Chichester

Hi Pamela, thank you for the 4* review for Tenpin Chichester! We're sorry to hear that the wait time was longer than expected for the food, but are glad that our team had provided a good service during your visit. We will be sure to pass on your feedback to our team, and we hope to see you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

As always we had a fantastic visit

As always we had a fantastic visit, staff always so friendly and helpful, and fantastic offers that offer great value.

18 December 2025
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Reply from Tenpin - Chichester

Hello, thank you so much for the brilliant 5* review of Tenpin Chichester! We are so pleased such a good time was had and that you found our fab team friendly and helpful! We hope you will come and visit us again soon and we can't wait to welcome you! Best wishes - Mel

Rated 5 out of 5 stars

Lovely atmosphere with a range of…

Lovely atmosphere with a range of different ages massively improved since I last visited over 5 years ago

19 December 2025
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Reply from Tenpin - Chichester

Hi Michael, what an excellent 5* review of Tenpin Chichester! We are really happy to see you loved the atmosphere and all of the fabulous activities we have on offer and we can't wait to see you again soon for another 5* experience! Best wishes - Mel

Rated 5 out of 5 stars

Great venue and experience

First time I’ve been to this venue since it’s been redeveloped. It looks fantastic and I enjoyed my time. A great attraction to the area.

20 December 2025
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Reply from Tenpin - Chichester

Hi Dean,

Thank you for your wonderful 5* review at Tenpin Chichester! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear what you think of the redevelopment and hopefully we will welcome you back to the venue very soon! Best wishes- Steph

Rated 3 out of 5 stars

The food portions were very small

The food portions were very small

22 December 2025
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Reply from Tenpin - Chichester

Hi Nicola,

Thank you for your 3* review at Tenpin Chichester! We are very sorry to hear you found the portions to be small on your recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed and look forward to welcoming you back to the venue at a later date. Best wishes- Steph

Rated 5 out of 5 stars

There is a lot of stuff to do and it’s…

There is a lot of stuff to do and it’s a great day out

22 December 2025
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Reply from Tenpin - Chichester

Hi Karen
Thanks for taking the time to leave a smashing 5* rating and review for Tenpin Chichester. We are pleased to hear that you enjoy the range of activities on offer. Hope to see you back soon for another visit. Best wishes - Clare

Rated 5 out of 5 stars

Staff were brilliant especially our…

Staff were brilliant especially our allocated staff member do the party!

13 December 2025
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Reply from Tenpin - Chichester

Hi Anita, thank you for the fabulous 5* review! We're so pleased to hear that our team had provided a great experience and that you had enjoyed the party. We look forward to welcoming you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Really good evening out

Really good evening out, took the £13.50 meal deal and two games. Was a really good night.

10 December 2025
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Reply from Tenpin - Chichester

Hi Keith
Thanks for leaving a super 5* rating for your visit to Tenpin Chichester. We are pleased to hear you took advantage of our Christmas Deal and enjoyed your time there. We hope to see you back soon to try out a different offer. Best wishes - Clare

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