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Tenpin - Castleford Reviews 

175
TrustScore 4 out of 5

4.2

Xscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA Castleford, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Good price for a package of a game and a burger. 1 game was enough for the kids and it worked out well as a reasonably priced activity. The kids liked being able to take their picture to be displ... See more

Company replied

Rated 5 out of 5 stars

Love going to Tenpin as it is cheaper than Hollywood Bowl and the standards are still great and good deals to get a burger with a game! Kids enjoyed it!

Company replied

Rated 3 out of 5 stars

Arcade machines are good and bowling lanes and setup good, the price of £6.50 for a game of bowling and a burger was ok even though didnt have any burgers left and it was a lunchtime booking but the p... See more

Company replied

Rated 5 out of 5 stars

The value for money was excellent. We turned up a little late due to traffic but staff where understanding and helpful. We took advantage of the summer saver offer and had a game of tenpin for four... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Castleford is easy reach from all over West Yorkshire — a proper local bowling spot with big group energy. With modern bowling lanes and lane lighting, there’s room for families, groups and walk-ins throughout the week. And it’s not just bowling. Hit the pool tables, take on the arcade and settle scores the old-fashioned way. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Castleford, sorted.


Contact info

  • Xscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA, Castleford, United Kingdom

  • 0333 034 6100

4.2

Great

TrustScore 4 out of 5

175 reviews

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1-star

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4.2

All reviews

(175)

11,534 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff were great really friendly…

The staff were great really friendly and helpful the atmosphere was fun and family friendly.

1 April 2026
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Reply from Tenpin - Castleford

Hi Simon,

Thank you for your lovely 5* review at Tenpin Castleford! We are delighted you've had such a great time whilst on your recent visit to to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Had a lovely time with my children and…

Had a lovely time with my children and the pizza was lovely

1 April 2026
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Reply from Tenpin - Castleford

Hi Sophie. Thank you for your fantastic 5* review at our Castleford location. We are pleased you've had such a great time whilst on you recent visit to us with your children and enjoyed the pizza! We hope to welcome you back to the venue again very soon for hopefully another 5* experience. Best wishes, Jade.

Rated 4 out of 5 stars

Still really old equipment

Still really old equipment

1 April 2026
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Reply from Tenpin - Castleford

Hi Sheldon, thank you for the 4* rating of Tenpin Castleford. We appreciate your honest feedback and we will ensure this is passed on to the correct team. Hope to see you again soon.
Take care,
Kirsty

Rated 5 out of 5 stars

Extremely satisfied

Extremely satisfied
Good value for money
Kids loved it

1 April 2026
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Reply from Tenpin - Castleford

Hey, thank you so much for the amazing 5* rating of Tenpin Castleford. We're delighted to hear that you had a fantastic experience and that everyone enjoyed themselves. We look forward to seeing you again soon for another fun time.
Take care,
Kirsty

Rated 5 out of 5 stars

Family fun

Kids enjoyed the bowling I enjoyed the half price offer on everything after 6 so will use again for sure , plenty of bar staff so queuing time was reduced, good atmosphere topped a good evening off..

1 April 2026
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Reply from Tenpin - Castleford

Hi Amanda, thank you very much for the excellent 5* review of Tenpin Castleford! We are so happy to hear your children had a great time and you were able to take advantage of our Tenpin Tuesday deal! We do hope this will mean you'll be visiting us again soon and we look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars
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Reply from Tenpin - Castleford

Hi Elaine, thank you for the amazing 5* review of Tenpin Castleford. It's great to hear that you had an enjoyable experience. We hope to see you again soon for another fun time.
Take care,
Kirsty

Rated 4 out of 5 stars

The karaoke room and food was great I…

The karaoke room and food was great I would definitely reccommend the party package as great value I just knocked off 1 star as the staff we not very attentive I had to keep going over to ask for drinks refilled and ice creams to be brought and the party child did not get a gift as advertised?

25 March 2026
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Reply from Tenpin - Castleford

Hi Leanne
We're happy you enjoyed the karaoke room, food, and party package value. We appreciate your feedback and will address the attentiveness of our staff and the advertised gift. Thank you for bringing this to our attention. Best wishes - Clare

Rated 5 out of 5 stars

Great experience with the family

Great family experience

25 March 2026
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Reply from Tenpin - Castleford

Hi there
Thanks for letting us know you had a 5* family experience when you visited. Hope to see you again soon. Best wishes - Clare

Rated 1 out of 5 stars

A group of travellers beat up a single…

A group of travellers beat up a single boy and it traumatised my kids. Why can’t you stop them coming in xscape? They are clearly out for trouble every Sunday! That poor child will be mentally scarred for life and my kids won’t ever go back. There should have been more security, a woman had to intervene it was disgusting

25 March 2026
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Reply from Tenpin - Castleford

Hi Becky, thank you for leaving Tenpin Castleford a rating and review. We're sorry to hear that you didn't enjoy your recent visit. Please feel free to send us the details to customer.feedback@tenpin.co.uk with the subject 'Review - Castleford' where we can discuss this further with you. We hope to hear from you soon! Best wishes - Rosie

Rated 5 out of 5 stars

Bowling

Great day out for the family, kids loved the arcades

25 March 2026
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Reply from Tenpin - Castleford

Hi Chris
We're happy to hear that your family had a great time! We appreciate you letting us know the kids loved the arcades. Best wishes - Clare

Rated 2 out of 5 stars

Not suitable for large groups

We were in a group large enough for two lanes but there are Perspex screens between booths that ruin the ability to socialise. Wouldn’t book for more than 1 lane in future.

15 February 2026
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Reply from Tenpin - Castleford

Hi Angela,

Thank you for your 2* review at Tenpin Castleford! We are very sorry to hear you've not had a great time whilst on your recent visit to us! We will ensure this is passed across to the correct team to make any future improvements needed. We hope to welcome you back again in the future. Best wishes- Steph

Rated 5 out of 5 stars

Reasonably priced and a lot of fun in a…

Reasonably priced and a lot of fun in a nice environment. My only issue was that the lanes could have been tidier. It looked like a family of wild boars had eaten and left the food packaging and wrappers everywhere. But it didn't detract from the evening.

15 March 2026
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Reply from Tenpin - Castleford

Hi Damon
We're glad you had a fun, reasonably priced experience! We appreciate your feedback and will address the cleanliness of the lanes to ensure a better environment for everyone. Thanks for bringing this to our attention. Best wishes - Clare

Rated 5 out of 5 stars

Good time had by all

Came with a group of 16 of us for my daughters birthday, booked two games of bowling with food. Everything well organised and ready for our arrival. Food is basic but nice, perfect to go with a game of bowling. No complaints (apart from being a bit pricey but suppose everything is now?!) good time had by all.

8 March 2026
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Reply from Tenpin - Castleford

Hi K Potter, thank you for leaving Tenpin Castleford a lovely 5* rating and review! We're happy your daughter's birthday party was well-organised and that everyone had a good time bowling. We appreciate your feedback on the food and pricing. We value your comments and we can't wait to welcome you all back again in the future! Best wishes - Rosie

Rated 5 out of 5 stars

Great staff

Great staff. Fabulous facilities. We love coming here!

10 March 2026
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Reply from Tenpin - Castleford

Hi Jayne. Thank you for rating Tenpin Castleford 5*! We're so pleased to hear you enjoyed our facilities and found our staff to be great! We hope to see you back again soon! - Best wishes, Jade.

Rated 2 out of 5 stars

Lane wasn't ready

Lane wasn't ready, waited extra 20mins afterwards. No staff informed us that the lane was ready for us to use.
On booking I added drinks which never came to our given lane, so I had to re vist the bar to then prove Ive paid for the drinks.

28 February 2026
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Reply from Tenpin - Castleford

Hi Paul
Thank you for your review. We're sorry your lane wasn't ready and your drinks didn't arrive. We'll share this with our team to improve our service. Please email customer.feedback@tenpin.co.uk with details of your visit, if you would like to discuss this. Best wishes - Clare

Rated 5 out of 5 stars

Friendly ,my children and i had lots of…

Friendly ,my children and i had lots of fun

2 March 2026
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Reply from Tenpin - Castleford

Hi Nick, thank you for rating 5* for Tenpin Castleford! It's lovely to hear that you had a fun visit with your family, and we can't wait to see you back again soon! Best wishes - Adelaide

Rated 3 out of 5 stars

Lanes not ready at pre-booked time!

Had to wait over 20 mins for one of the two lanes we had booked - with a very excited toddler becoming very frustrated! Kept being told 'just 5 more minutes'. Shouldn't take bookings if they can't be honoured on time!

1 March 2026
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Reply from Tenpin - Castleford

Hi Jeanette,

Thank you for your 3* review at Tenpin Castleford! We are very sorry to hear you had a longer waiting time than expected on your most recent visit to us. We value your feedback and will ensure this is passed across to the correct team to make any future improvements needed. We hope to welcome you back again very soon for hopefully a 5* service. Best wishes- Steph

Rated 5 out of 5 stars

Great fun and entertainment

Great fun and entertainment

4 March 2026
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Reply from Tenpin - Castleford

Hi, thank you for leaving Tenpin Castleford a brilliant 5 stars! We are thrilled to hear you had a great time.
Take care,
Kirsty

Rated 5 out of 5 stars

Very nice experience

Very nice experience
Friendly staff

1 March 2026
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Reply from Tenpin - Castleford

Hi Ritvars, thank you for the excellent 5* rating! We're thrilled to hear that you had a very nice experience at Tenpin Castleford, and we can't wait to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Great fun for all ages

Took little one for his birthday loved it will go again

27 February 2026
Tenpin - Castleford logo

Reply from Tenpin - Castleford

Hi Ash, thank you for the brilliant 5* rating! We're glad to hear that you had a lovely visit to Tenpin Castleford, and we look forward to welcoming you back again soon! Best wishes - Adelaide

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