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Tenpin - Camberley Reviews 

138
TrustScore 4 out of 5

4.0

No 8 The Atrium, Park Street, Camberley, GU15 3GP Camberley, GB


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Rated 5 out of 5 stars

Grandchildren visiting from up north age 13 & 10. They had great & really enjoyed the whole experience. Members of staff very, very welcoming being very friendly & helpful. Easy book in. Nice & spaci... See more

Company replied

Rated 3 out of 5 stars

The staff are really friendly and helpful when required. However, there is no AC in the building. This makes bowling and activities much harder as children as getting incredibly hot even hot keeping h... See more

Company replied

Rated 3 out of 5 stars

I liked the venue/staff etc, however only thing that let it down was the burger that was bought with bowling. Chips were great the chicken burger however.. a bun with a slice of breaded chicken inside... See more

Company replied

Rated 5 out of 5 stars

Easy to book online, enjoyed the special tuesday discount scheme. Nice staff, the place was quite busy ( due to half term holidays) but still able to enjoy your own little team’ space. With discount... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Camberley is in the heart of town at The Atrium on Park Street, easy reach from Frimley, Farnborough, Aldershot and Fleet — well connected whether you’re coming by car or public transport. With 22 bowling lanes and lane lighting effects, we’re a top spot for families, groups and anyone looking for a fun night in Surrey. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the shower singers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Camberley, sorted.


Contact info

  • No 8 The Atrium, Park Street, Camberley, GU15 3GP, Camberley, United Kingdom

  • 0333 034 6100

4.0

Great

TrustScore 4 out of 5

138 reviews

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4.0

All reviews

(138)

11,238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great fun

Easy booking process. Modern facilities. We thoroughly enjoyed our visit.

12 August 2026
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Reply from Tenpin - Camberley

Hello Lexy, Thank you for taking your time to leave us a wonderful 5* review. We are pleased to hear that you found it easy to book and enjoyed our facilities. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Staff were very helpful and…

Staff were very helpful and grandchildren enjoyed bowling

12 August 2026
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Reply from Tenpin - Camberley

Hello Marion, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you and your grandchildren enjoyed your recent visit to us. We do hope to see you all again very soon. Best Wishes - Kimberley

Rated 4 out of 5 stars

I am doing this because they kept…

I am doing this because they kept sending me emails

12 August 2026
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Reply from Tenpin - Camberley

Hi Noah,

Thank you for your lovely 4* review at Tenpin Camberley! We are very sorry to hear that you are receiving emails from us we will ensure this is sent to the correct team to make any future improvements needed. Best wishes- Steph

Rated 5 out of 5 stars

It whole set up is much better after…

It whole set up is much better after your updates . Thank you kids enjoyed it

12 August 2026
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Reply from Tenpin - Camberley

Hi Joseph, thank you for your 5* review of Tenpin Camberley! We're so glad to hear that you love our new look and that the children had such a great time. We can't wait to welcome you back again shortly! Best wishes-Leila

Rated 4 out of 5 stars

It was great but a bit too hot at the Camberley branch.

It was great but a bit too hot

12 August 2026
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Reply from Tenpin - Camberley

Hi there, thank you for your 4* review of Tenpin Camberley! We're so glad to hear that you had such a great time and we appreciate the honest feedback regarding the temperature of the venue. We will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila

Rated 5 out of 5 stars

Great place

Great place! Kids really enjoyed themselves, great place for a party

6 August 2026
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Reply from Tenpin - Camberley

Hi there, thank you for the 5* review for Tenpin Camberley! We're so pleased to hear that you had a great visit and that you enjoyed the party celebration. We look forward to welcoming you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Very helpful and understanding staff

Very helpful and understanding staff. I booked a bowling game for 4 people. But they decided not to come last minute. But the staff I spoke to rebooked it right away. Thus, I am grateful.

6 August 2026
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Reply from Tenpin - Camberley

Hi Lee
Thank you for your wonderful 5-star review! We're so glad to hear that our team was able to assist you with rebooking your game and that you appreciated their helpfulness. We hope to see you again soon! Best wishes - Clare

Rated 3 out of 5 stars

Air con & food timing

Air con wasn’t strong powerful enough. We had 2 lanes, separated by the high sofas, bit tricky when it’s a group of young children. Our game included a meal which was brought out pretty much as soon as the children started playing.

3 August 2026
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Reply from Tenpin - Camberley

Hi Stacey
Thank you for your feedback. We're sorry to hear the air conditioning wasn't sufficient and that the lane setup was challenging for your group. We also apologize that the meal was served too early. We will review these points to enhance our guest experience. Best wishes - Clare

Rated 5 out of 5 stars

Laser tag

Staff member overseeing party

4 July 2026
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Reply from Tenpin - Camberley

Hi Claire, thank you for the lovely 5* rating of Tenpin Camberley. We're pleased to hear that the party was a great experience. We hope to see you again soon!
Take care,
Kirsty

Rated 4 out of 5 stars

Reasonable price for kids party

Reasonable price for kids party. Loved the bowling pin as a gift for friends to draw & sign! If it can organize with a separate & individual area for the party that will be much better.

19 July 2026
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Reply from Tenpin - Camberley

Hi Jenny, thanks for leaving a rating and review for Tenpin Camberley! We appreciate you sharing your feedback. We're glad to hear you found the pricing reasonable and loved the bowling pin gift! We'll ensure that your comments regarding a separate area are passed on to the correct teams for internal review. Thanks for your time, and we hope to see you again soon! Best wishes, Jade

Rated 5 out of 5 stars

Staff helpful

Staff helpful
Place clean
Food is poor quality for the money but overall nice place to go

22 July 2026
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Reply from Tenpin - Camberley

Hello, what a fabulous 5* review of Tenpin Camberley! It is wonderful to see you found our team friendly and venue clean! We also take on board all other feedback which we will be certain to pass onto the team and in the meantime, we look forward to seeing you again soon! Best wishes - Mel

Rated 5 out of 5 stars

Amazing great service

Amazing great service

17 June 2026
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Reply from Tenpin - Camberley

Hi Laxmi, thank you for the lovely 5* rating of Tenpin Camberley. We're so happy to hear you had a good time and received amazing service. We look forward to seeing you again!
Take care,
Kirsty

Rated 1 out of 5 stars

We booked a Saturday ,unaware that many…

We booked a Saturday ,unaware that many children's parties were held then.
We had children running around the lanes doing hand stands and chasing each other with balloons and shouting .
There was an entertainer staff person,who kept loudly talking on the loudspeaker and this was all very off putting .
We couldn't play our game properly and left.
We should have been made aware of parties going on ,and maybe Saturday morning should just be parties,
For the price we paid and how loud both the loudspeaker and children were we were not happy.
We were also concerned for the lack of adult super vision for little children,and worried we were going to hit them with the bowling balls as they were that close to us while running around across the lanes

11 July 2026
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Reply from Tenpin - Camberley

Hi Linda, firstly, thank you for leaving a review of Tenpin Camberley. We are very sorry to hear about your recent experience and that you didn't feel that it was a suitable environment to play your games. We also apologise that this wasn't mentioned to you prior. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Camberley' for somebody to contact you regarding this. Best wishes-Leila

Rated 5 out of 5 stars

The staff throughout were so helpful…

The staff throughout were so helpful and friendly that they made the experience such a lovely one for my daughter and her friends.

14 July 2026
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Reply from Tenpin - Camberley

Hey Liana, thank you for the 5* rating of Tenpin Camberley. We are so pleased to hear that our team's helpfulness and friendliness made the experience so enjoyable for your daughter and her friends. We hope to welcome you all back again soon!
Take care,
Kirsty

Rated 3 out of 5 stars

Overall the activity was disappointing

Overall the activity was disappointing!

We booked a laser tag party for my daughter’s 11th birthday, it is the 4th year in a row that we have booked this now. We have always hired the whole place but this time we were told that that option is no longer available.

The children could not play in teams as one of the terminal side was not working so had to play individually against each othrer. Since it was my daughter’s birthday, she was looking forward to having teams so slight disappointment there.

The food was shocking as it was a very mini pizza with not even a handful of chips. When you have 11-13 year olds running around they need something a bit more substantial!

When the pizzas did come the pepperoni pizzas were burnt! They made them again, however by that time half the children had eaten so the others wanted to go as well.

I have had these parties for a number of years now, especially where we could hire the whole place out for our own party and have burgers / nuggets as food options. This was always a winner, hence this time it was a major disappointment!

The staff tried to rectify as much as possible but the overall experience was not great.

10 July 2026
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Reply from Tenpin - Camberley

Hi Soniya, thank you for taking the time to review Tenpin Camberley! We are very sorry to hear that you were disappointed with your recent party experience, that there had been technical issues with the laser kits and issues with the meals. So that this can be looked into, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Camberley' and we will ensure this is passed to the correct team. We hope to see you again soon for a better experience. Best wishes - Adelaide

Rated 5 out of 5 stars

Good staff

Good staff. Nice hot pizza.

14 July 2026
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Reply from Tenpin - Camberley

Hi there, thank you for your 5* review of Tenpin Camberley! We're so glad to hear that you received great customer service and enjoyed our pizza. See you again soon! Best wishes-Leila

Rated 4 out of 5 stars

great afternoon with the grand children…

great afternoon with the grand children will be back when able to

13 May 2026
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Reply from Tenpin - Camberley

Hi Trevor, thank you for leaving Tenpin Camberley a fantastic 4* rating. We are so pleased to hear you and your grandchildren enjoyed an afternoon with us! We can't wait to welcome you all back again soon for more fun. Best wishes - Kaylee

Rated 5 out of 5 stars

The staff were helpful and friendly.

The staff were helpful and friendly.
The lane was clean and the food was good.
Drinks and other items ordered came quickly.
The children had a good time and the bowling pizza deal was good value.

7 July 2026
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Reply from Tenpin - Camberley

Hi Gemma, thank you very much for the fabulous 5* review of Tenpin Camberley! We are thrilled you had such a great time and found our team helpful and venue clean and we can't wait to welcome you back again soon! Best wishes - Mel

Rated 2 out of 5 stars

No air conditioning which made it…

No air conditioning which made it unpleasant. We were in lane 3 which was cramped and pokey. The area was covered in the previous people’s drinks and food, spillages weren't cleared up . Not a great experience.

1 July 2026
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Reply from Tenpin - Camberley

Hi Sam, thanks for leaving a rating and review for Tenpin Camberley! We appreciate your feedback and are sorry for any disappointment caused. We'll address this to ensure a better experience for everyone in the future, and we appreciate you taking the time to share your feedback. We hope to welcome you back again soon! Best wishes, Jade

Rated 5 out of 5 stars

My boys and I had a great time.

My boys and I had a great time.

24 June 2026
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Reply from Tenpin - Camberley

Hi Jonathan, thank you for the wonderful 5* review for Tenpin Camberley! We're delighted to hear that you had a great time with your family, and we hope to see you back again soon! Best wishes - Adelaide

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