A really fun day out for my son's 7th Birthday. The staff and team were very attentive, and made the party run very smoothly. We booked Lazer Tag which was super fun for all! My only criticism was tha... See more
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Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA London, GB
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A really fun day out for my son's 7th Birthday. The staff and team were very attentive, and made the party run very smoothly. We booked Lazer Tag which was super fun for all! My only criticism was tha... See more
Company replied
We celebrated my son's 9th birthday with a laser tag party and he and his friends had an amazing time! Everyone was so lovely and helpful, from looking after the cake to having jugs refilled at the r... See more
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I paid for two bowling games as well as two additional children at Tenpin. While the children were playing, I also ordered pizzas separately. Later, I noticed an offer displayed on one of the scr... See more
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Shylen and Cameron, were very professional and attentive at my daughter’s 11th laser tag birthday party. The children were well happy and looked after and so were the adults, all questions were answer... See more
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Tenpin Acton lives on Royale Leisure Park, just off the A40 and minutes from Park Royal, Ealing and Shepherd's Bush — easy in by car or off the Central Line. With 32 bowling lanes and dynamic LED lighting, we're one of London's biggest bowling spots. Loud music. Big energy. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, two private karaoke rooms, Houdini's Escape Rooms for the problem-solvers, interactive darts, pool, table tennis and a full arcade. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports & TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — we've got something for everyone. Bowling in Acton, sorted.
Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA, London, United Kingdom
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The experience was good the only two faults was there was balls stuck in the gutters on the lane and drinks tasted watered down

Reply from Tenpin - Acton
A really fun day out for my son's 7th Birthday. The staff and team were very attentive, and made the party run very smoothly. We booked Lazer Tag which was super fun for all! My only criticism was that we bought the food package alongside and the quality of the food (pizza's particularly) was awful!

Reply from Tenpin - Acton

Reply from Tenpin - Acton

Reply from Tenpin - Acton
We have been participating here for more than 25 years always a great day out

Reply from Tenpin - Acton
The food was so bad. Margarita pizza was to much bad so don’t recommend to other people.

Reply from Tenpin - Acton
Staff were not friendly. Had to book the 2nd game online in front of them as the desk price was higher not helpful at all

Reply from Tenpin - Acton
I paid for two bowling games as well as two additional children at Tenpin. While the children were playing, I also ordered pizzas separately.
Later, I noticed an offer displayed on one of the screens advertising one hour of bowling with a free pizza. I asked a member of staff about it, and she confirmed that the offer was genuine. However, she said she would need to charge me for an additional game in order to apply the offer.
I found this confusing and disappointing, as I had already paid for my bowling and purchased pizzas separately without being informed that this promotion was available. Had I known about the offer beforehand, I would have chosen that option instead. I feel customers should be made aware of promotions at the time of purchase so they can make an informed decision.

Reply from Tenpin - Acton

Reply from Tenpin - Acton
Was very quiet which meant we were able to explore

Reply from Tenpin - Acton
Great time at bowling.
Party host Steph was amazing and so helpful.
Boys really enjoyed it.
Easy to book and well organised

Reply from Tenpin - Acton
Went for my daughters birthday it was amazing as always good food lo woh environment helpful staff good overall

Reply from Tenpin - Acton

Reply from Tenpin - Acton
We celebrated my son's 9th birthday with a laser tag party and he and his friends had an amazing time! Everyone was so lovely and helpful, from looking after the cake to having jugs refilled at the right time!
I must say, we had a party last year and wasn't this great, perhaps due to a different day and time, however this time everyone went above and beyond and we all had a great time!

Reply from Tenpin - Acton
Girls had a great time at Laser Quest and Karaoke!!

Reply from Tenpin - Acton

Reply from Tenpin - Acton
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