I am extremely happy with the side tables. The modern cantilever design looks fantastic and adds a contemporary touch to the room. It's surprisingly sturdy, well-made, and the finish is high quality.... See more
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Building 2, 1-7 Unwins Bridge Road, St Peters, 2044, Sydney, Australia
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Excellent product which was not available in NZ. Good quality & excellent communication around transporting it to NZ
Fast delivery and true to what is shown online

Reply from Temple & Webster
My product was exactly as described and im very happy with my purchase. Delivery was very quick too :)

Reply from Temple & Webster
Love temple and Webster stuff
The quality never disappoints and I’ve been happy with everything I’ve bought from them! Delivery is also prompt and efficient

Reply from Temple & Webster
I have used Temple and Webster previously and always found the quality to be excellent. Very easy to order online and very fast delivery. The pricing is outstanding. I recommend that you should compare their pricing with other outlets, as I did and they were more than competitive.

Reply from Temple & Webster
Extremely disappointing service – poor communication and a waste of time
I placed an order with Temple & Webster. According to the tracking information, my order had been dispatched. However, 12 days later, the Australia Post tracking still hadn't changed.
After contacting Australia Post myself, I was informed that they had only received the shipping labels, not the actual product.
I then contacted Temple & Webster, only to be told they didn't even have the stock available.
What I find particularly disappointing is that they knew they didn't have the stock but couldn't be bothered contacting me to let me know. Instead, I was left waiting, checking tracking information and having to chase it up myself to find out what was going on.
I've wasted time searching for and ordering items that weren't even available. Customers shouldn't have to do the chasing to discover that a retailer doesn't have the stock they've ordered. They don't know when the delivery will be as they do not know when they will next have stock. I mentioned compensation to them for the inconvenience but didn't want it in the form of a credit. I was then offered it in the form of a credit. At that point I was even more irritated that compensation didn't cut it for me.
I've now requested a full refund, which of course I have to wait for. This is extremely poor customer service and an absolute waste of my time. I've since had an message from Temple and Webster. They offered to help (something tells me it was a reaction to the 1 star rating) but they the only way to fix this was not to take my money and time for something they couldn't provide.

Reply from Temple & Webster
T&W has always been good to me even when an item has issue they always try there best to fixed any issue

Reply from Temple & Webster
Easy to order, fast replies swift delivery product is exactly as advertised

Reply from Temple & Webster
Temple and Webster contacted me throughout the delivery and sent through multiple updates and arrived quickly. The quality of the items were amazing and exactly as pictured online.

Reply from Temple & Webster
Very disappointed, the mirror turned up with scratches all over it, have emailed the company three times now all of which my concerns have been ignored. There is a Facebook page dedication to this company with many many negative reviews and stories of customers being ripped off or damaged goods

Reply from Temple & Webster
My go to for anything home related! So much variety of products, and good quality! Delivery was quick also! I am very happy with my experience and will continue to shop here.

Reply from Temple & Webster
I have a few things from Temple and Webster, I have loved everything I purchased, didn't wait long for delivery and the products I received look fantastic cannot complain at all about their service.

Reply from Temple & Webster

Reply from Temple & Webster
Absolutely love this lamp! It is beautifully crafted and looks more like a piece of art than a lighting accessory. A true statement piece that adds elegance, style and character to any room. I couldn't be happier with it and would highly recommend this product. Quick delivery and easy instructions.

Reply from Temple & Webster
They have a great range. The quality of the dinning chairs I brought is good and add character to our dinning space. They were easy to put together and came with everything needed.
All the details and specifications I needed to make the purchase were in the listing. Delivery was very quick, less than a week for 10 dining chairs.
I can’t fault at all. I’ll shop here again!

Reply from Temple & Webster
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