Telmore Reviews 60,361

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Availed of their transfer promo where we can get Xiaomi Scooter at significant discount. It was great experience, smooth transfer, transparent process, and ridiculously fast shipping... I mean almost... See more

Rated 5 out of 5 stars

I have a good experience with the mohammed he help me there in a very good way and i am very suprised with him with his service at power . Hope to shop again with him at the same store again

Rated 5 out of 5 stars

I’ve been with you for nearly ten years and I’m generally very satisfied. What I will like to see change is the pricing when traveling outside of EU.or at least some kond of safe switch that detect au... See more

Rated 4 out of 5 stars

Telmore verry nice company with good offerts i have a little problem with the app that i can t find my balance or top up button until i go over payday in my monthly plan.. otherwise excelent :)

Company details

  1. Mobile Network Operator
  2. Cell Phone Store

About Telmore

Written by the company

Telmore Kundeservice


Vi holder rigtig meget af vores kunder, og vi hjælper dig gerne, hvis du har nogle udfordringer eller har brug for generel vejledning til et af dine produkter – er du ny kunde, hjælper vi dig også gerne med at komme godt i gang.


  1. Find svar på dine spørgsmål på Telmore.dk
  2. Kontakt os på Facebook
  3. Ring til os: 7021 8900

Oplever du problemer med at ringe, sms'e eller gå på nettet? På vores Facebook side kan du hurtigt og nemt følge med i vores driftsstatus.

Vi giver dig Danmarks bedste mobilnet


Faktisk er det 8. år i træk at TDC Groups mobilnetværk er kåret som Danmarks bedste. Det betyder blandt andet lynhurtig hastighed, når du surfer på nettet, og at du får den stærkeste geografiske dækning.

Læs mere her

Få Danmarks bedste underholdning


Med Telmore Play giver vi dig timevis af underholdning lige ved hånden. Uanset om du bedst kan lide at lytte, se eller læse så har vi en pakke der passer til dig og din familie.

Læs om Telmore Play

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

60K reviews

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Rated 3 out of 5 stars

Good customer service and good 5G…

Good customer service and good 5G internet at home, but I'm very dissatisfied with my mobile network. I regularly travel between Bording and Hørning and lose internet too often. I switched my plan because Telmore claims on its website that it has the best network in Denmark, but my previous provider, CBB, had a much better network. I lost internet with CBB in three places while traveling, and with Telmore, I lost it five times, and for extended periods. I think I'll have to look for a new provider after six months when binding period is over.

24 August 2025
Unprompted review
Telmore logo

Reply from Telmore

Hi Daniel

Thank you for your review, despite the unfortunate background.

I am very sorry to read about your experience with us, and I would really like to investigate it further for you.

I have therefore sent you a direct email to the email address registered to the provided phone number.

I look forward to receiving your response and wish you, despite everything, a good day.


Best regards,

Josefine

Rated 1 out of 5 stars

So bad experience with telmore Weak…

So bad experience with telmore Weak internet. Sim signal is so weak. Getting scam calls. And many time international calling bill included in my monthly package. And they can increase my monthly package after 6 month without my permission. And I am paying around 200 dkk. So please don't waste your money and time. Choose any other who can give you a good service

4 August 2025
Unprompted review
Telmore logo

Reply from Telmore

Hej Saim

Tak for din anmeldelse på trods af den kedelige baggrund

Jeg er rigtig ked af at læse om din oplevelse med os, og jeg vil utrolig gerne undersøge det nærmere for dig.

Du har fået en besked fra Trustpilot, og den må du rigtig gerne besvare med det omhandlende telefonnummer eller mailadressen der er registreret på det nummer, det omhandler.

For at vi kan finde dig i vores system har vi nemlig brug for lidt informationer fra dig.

Jeg ønsker dig, trods alt, en god dag.

Venlig hilsen

Sille

Rated 1 out of 5 stars

How I regret going back to Telmore😔

How I regret going back to Telmore😔!
1. They promised that I would have one month free if I returned, guess what.. yup, I kept getting a mail that my account was in minus. So had to call and get it sorted out.

2. They salesperson offered me a streaming package, tv2 and viaplay(I have never watched anything on this platforms, not my kind of entertainment), I said no thanks, guess what.. yup, they added it to my subscription. Sorted it out when I called them because of the minus charge on my account.

3. The sales person promised me that their eSIM service for Apple Watch is now working, so no problems, guess what… yup, doesn’t work, so tomorrow I can spend at least 10mins(if I’m lucky) on the phone with them to sort that out - last time they couldn’t figure it out, so I changed phone company.

4. Apparently, you switching your number to Telmore, automatically means that your number will be available for every scam artist in the world.. the texts and phone calls have been none stop, so had to spend 30minutes trying to figure out how to get my number off DGS, 118 and all those shady sites.. still don’t even know how I’m gonna contact DGS and 118, they definitely don’t encourage people removing their number from their service!

5. You never know whether their app or website are working, always down for maintenance, don’t get what maintenance they are doing coz I always experience strange errors and crashes.

So in summary, I should have stayed with my old company, at this point I am so frustrated that I will call them tomorrow and tell them to just close my number.. at least the scam calls will stop.. Y’all need to really sort your company out.. nothing seems to work unfortunately 😔.

Don’t fall for any sales persons pitch when they call you, you will spend a lot of time on the phone with their support.. the grass is not always greener..

31 July 2025
Unprompted review
Telmore logo

Reply from Telmore

Hi Denies,

Thank you for your review, despite the unfortunate circumstances.

I’m very sorry to read about the challenges you’ve experienced. I would really like to help you with your case, so that hopefully we can change the disappointing impression you currently have of us.

Therefore, I have sent a direct email to you at the email address registered to the phone number provided.

I look forward to receiving your reply and, despite everything, wish you a good day.

Kind regards,
Amanda

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