I've used Teespring (Spring) for a few years now. My clients often complain about shipping times of over a month. Most recently, Teespring has been holding my requested payout for 3 months with no exp... See more
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I placed my order on February 16, 2026. It is now June 5, 2026 and my order has just now been shipped. My estimated delivery date is August 25-28. That is absolutely ridiculous. Waiting 6 months for o... See more
Terrible site, I ordered a tee-shirt from a YouTuber I have followed for years and after 3 months of no reply or excuses from Teespring, I gave up. I will say I got a refund. I since noticed the YouT... See more
I'd give them 0 stars or negative stars if I could. Absolutely horrible and completely unreliable. If you give them money for a product, kiss that money goodbye. You'll never get anything from the... See more
Company details
Information provided by various external sources
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
Contact info
77 Geary Street, 5th floor, 94108, San Francisco, United States
- support@teespring.com
- www.teespring.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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No longer paying sellers
No longer paying sellers. I had been using TeeSpring, now Spring for many years but they have suddenly stopped paying creators for the merchandise they have sold. I have multiple payout requrests pending, the oldest is more than 7 months ago.
I ordered a mug from my store back in…
I ordered a mug from my store back in March. I never received the confirmation number or anything, but it was evident that the company took my money. In late April, I chatted with someone who claimed that spring was behind on orders. However, Spring failed to let their customers know that they were behind via email or on their website - but instead, happily took not only my money, but money from others. May 2025 was the only time I received a confirmation of my mug being shipped - mind you, again I ordered this mug way back in March. Once I received notice that the mug I ordered shipped, I continuously checked the status of the delivery until one day I had to go onto the website and discovered that the package was shipped back to the warehouse. I never got an email stating that it was shipped back I had to discover it on my own. This only leads me to believe that those who work here are highly unprofessional, lack customer service training and have poor communication. I am removing my store and will tell others I know to never purchase or shop through this ridiculous site again.
Extremely Disappointed
Extremely Disappointed – Order Still Not Delivered After Months
I placed an order for a t-shirt back in December and, to this day (June), it still hasn’t been printed or delivered. I’ve reached out multiple times via email, and while I usually get polite replies, they’ve consistently failed to provide any clear estimate of when my order will actually be fulfilled.
Waiting over 6 months for a simple t-shirt is unacceptable by any standard. I understand that delays can happen, but the lack of transparency and resolution is frustrating. If you cannot deliver an item, customers deserve to be informed properly or offered a refund—not vague promises with no timeline.
This has been a very disappointing experience, and I can’t recommend this company to others based on my experience.
Buyer beware!
Buyer beware!
I never write reviews like this but it has been 6 months and not even a timeline for when i can receive my shipment. This is insane! I email monthly and they continue to not have any real update as to when I'll receive the order
I sold merchandise through Spring…
I sold merchandise through Spring (formerly Teespring) in May 2025. My customers received their products, but I never received the payout I was promised. Multiple requests and emails have been ignored or delayed with generic replies. I had to file a BBB complaint just to try to get the money I earned. Creators, be warned—this platform is NOT reliable when it comes to paying you what you’re owed.
It's a scam
T-shirt listed in production for 1 month and 2 weeks and they don't want to give me a refund. Stay away
Stay far away from them!
Wow! I had used Teespring a few years ago and was very satisfied with them. But several months ago I ordered a handful of t-shirts and they have been in the 'printing' phase for over TWO months! Getting answers from them on the delay is impossible. Run, don't walk away from this company! Tim
Order of 3 shirts 6 months late
My order of 3 shirts was estimated to arrive in January, but still hasn't been printed in June. They say they can't assign the order to a new printer because it's already tied to a specific production process.
Messy print, ignoring refund guarentees, but replaced quickly with a better product.
EDIT: Put up to three stars. They have reprinted my hoodie at no extra cost to me and it shipped quickly and is in my position. I am happy with the product itself, but not the experience over all. Read below to see why.
Took well over 20 days to get tracking info for a non-preorder item. I contacted their support to take advantage of their refund shipping cost after 10 days guaranteed clause. Suddenly the item shipped two days after contacting customer service and I have not received a response. Product finally arrived, but the print was very washed out and outside the lines, and some parts of the fabric were stained and smudged.
Do not order until they get their S#!* together
I previously ordered from them without any issue, and the t-shirt was made quickly and shipped within a reasonable timeframe. I have since ordered again, and I've been waiting nearly 2 months for my order. Their website and their customer service rep blame the holidays, but we are 6 months past that, and I can no longer accept that reason. I have emailed and chatted with only 1 customer service associate. It makes me wonder how many employees they have. I have been told that my order would be expedited, and so far, I have not seen any indication that it has. I'm very disappointed.
They won’t give me my product or my money back.
For the past three months of lies I have been contacting Teespring trying to get the order they took my money for…and now they won’t give me my money back. Avoid them like the damn plague.
I purchased a hoodie as a gift for my son’s birthday from a content creator that he likes. Original transaction was on 3/14. After the projected shipping window passed I contacted them to see what was up. They claimed that the holiday rush made it take longer. I noticed that the holiday rush would have been three months prior but I just decided to roll with it. Two weeks later I contacted again and they said it was the holiday rush. I questioned this and then the story changed to a printer issue. Then it changed to a shut down printing facility’s. Weeks later it was a supply issue. They were kind enough to refund shipping. But the lies kept mounting.
I contacted the online content creator to ask if there is anything he can do especially since this must be happening to all his customers. Nope. Somehow just me and two other guys. He asks his contacts in Teespring/Amaze and they say they will get on this and fix it. Ultimately his contacts shrug and say”that’s weird” and do NOTHING to make it right.
We go through this exact dance THREE TIMES over the three months. My order was “bumped up to priority status” twice and each time no change.
The final straw came last night when I finally got their “live chat feature” to work for the first time in three months.
I asked the agent what the heck is going on with my order. They told me that now it was a massive printing file error. I countered with how that can’t be true given that the content creator is shipping hundreds a day of the same item just fine. So why is MY order the only one with this problem and he said “I am not allowed to share that information with you.” ???
I decide I’m done and demand an immediate refund. He says he will put in for a refund and when it gets approved then he will email me. I demand an immediate refund and he says he can’t do that. I reply asking how long would a refund take. He could answer. It could be days or WEEKS. But he’ll email me…. I say that’s unacceptable and he has three days before I involve the credit card company directly.
There is NO reason to treat customers like this. This is a TERRIBLE company with clearly a long track record of screwing people and creators over.
3 months and still waiting
I ordered a tee 3 months ago and there has been no update. Any time I contact them for info I get the same auto reply that they are working diligently to get items done. I don't think I'll ever recieve the merch
Awful customer service!!
Awful customer service!!! No wonder there’s so many bad reviews!! I should’ve read before buying. NEVER AGAIN.
Ordered my daughter a shirt over a month ago.. still not shipped. Tried to contact someone and never got a solid answer as to why it’s not been shipped. I’ve been contacting them constantly for a week now. If haggling is what it takes that’s what I’ll do 🙄
The WORST - DON’T!
Used to be solid- stopped working yet kept taking money and not filling orders. Screwed over my followers, I had to deactivate my store and rebuild on FourthWall.com (good replacement) Spring is NOW the WORST.
Complete rip off
Complete rip off. I purchased a T-shirt from the Merch store of Esoterica YouTube channel that was linked to TeeSpring on January 5. Never received the T-shirt or a refund.
Liars and Thieves
Liars and thieves. Stay away. They owe me $2000 in payouts and are giving me the runaround. They have also messed up countless orders from my customers and have done little, if anything, to rectify situations. Their quality is very inconsistent as well. Do NOT use this horrible company.
DO NOT TRUST THIS COMPANY
I DEACTIVATE MY STORE IN MY WEBPAGE, IM GONAN WORN EVERY PERSON IN MY SOCIALMEDIA. THEY WERE REALLY GOOD BEFORE BT THEY CHANGE MANUFACTURE AND THEY KEPT THE CREATORS MONEY AND NEVER DELIVER THE PRODUCT! LIKE LITERALLY THEY SCAM EVERYONE!
I ORDER 2 CUPS IN FEB ITS JUNE!!!!
THEY SCAM AT LEAST 8 OF MY CLIENTS , I BASICALLY DESTROYED THE TRUST OF MY FOLLOWERS BECAUSE OF THIS "COMPANY" THEY SEND YOU CHATGPT EMAILS LIKE COPY PASTE APOLOGIZE AND TELL YOU DIRECTLY TO YOR FACE THAT WILL NEVER GIVE YOUR MONEY OR THE ORDER,,,.. EXTREMELY SCAMMERS, THEY DONT LET YOU DELETE YOUR STORE
They took my money and disappeared.
Ordered a sample. They processed my payment, said it was scheduled to be shipped in March (Ordered Early Feb). To this day, I have inquired, they said they would shipping in a couple of weeks (April), it is now June. Just requested cancellation of my order. BUYER BEWARE!!!! Find another service.
Amazingly Unreliable
I had used teespring for s few years now and until this year they were somewhat reliable, however with their change in manufacturer it’s a total scam now. I ordered 2 shirts and 2 stickers back in April and nothing was shipped until I emailed them multiple times, this was after their estimated delivery date as well. As of today I never received the shirts and they said they’d refund me 2 weeks ago but haven’t. Don’t waste your time or money here.
Not much more to add to what others…
Not much more to add to what others have already said. This is the absolute worse company for content creators looking to sell their merch online. Terrible customer service, vague excuses as to why they can't fulfill customer orders.
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