I had a bit of an odd request, I was really in need of a singular screw for an Nvme SSD and I popped in to ask if i could buy any. The store owner was kind enough to offer me a few different screws co... See more
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See what reviewers are saying
Tech (Josh) was personable and asked me questions as to my preferences. Expalined why I should take certain optional actions on my setup for ad blocking, etc. He did it for me while I was talking & wa... See more
Macky tried to help me create a CD-R disc for a dvd player firmware update. We spent 3 hours trying everything possible. Another tech to contact me tomorrow to finish. Macky was extremely professional... See more
Iolo is available 24/7, and even though some Support Technicians are in other countries because of the 24-hour time zones, I found them knowledgeable and professional and succinct. JOBELLE is the bes... See more
4.9
Excellent
261 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Problem was fixed in a timely manner.
16 January 2024
Unprompted review
Excellent and professional tech support
Pointed me to help with resolving issues and helped where he could.
16 January 2024
Unprompted review
Back from the dead
could not be more satisfied with the work and the technicians feedback and description of what he did. very complete.
16 January 2024
Unprompted review
Best of the Tech
I have had tech support from many companies. Yours was top of the list in explaining the problem and fixing it.
16 January 2024
Unprompted review
quality of service was very good.
16 January 2024
Unprompted review
The problem I experienced was handled…
The problem I experienced was handled in a professional prompt manner
14 January 2024
Unprompted review
So promptly the Tech support called me…
So promptly the Tech support called me the following day. Since I was away from my laptop, i requested call back in 4 hours. Which Maricel agreed and did.
16 January 2024
Unprompted review
I had an Issue with an Installer for my…
I had an Issue with an Installer for my PC only to find out that those were cupped, this tech found an installer that worked so she gets 5 stars from me, and as for Iolo System Mechanic I have never had any bad experience with your program and I have used it for years
16 January 2024
Unprompted review
DILIGENT & PROFESSIONAL!!
Mr Torrente was extremely patient, diligent & professional. It took over 45 minutes to resolve my problem and at NO TIME did he ever lose his composure. Extremely satisfied with the entire experience.
15 January 2024
Unprompted review
I have been a customer since 2011
I have been a customer since 2011. US Tech Support has always been a reliable service.
15 January 2024
Unprompted review
Online Tech Support saved me!
When I could not figure out my corruption issues with my System Mechanic (the best program out there in my opinion) Tech Support modemed into my computer, took control, and fixed the issue post-haste. Great Service for an Awesome Product!
12 January 2024
Unprompted review
GREAT SERVICE could not have asked for more
Had the geek squad work on my computer, I thought that my computer would never work correctly again. My computer is only 3 month old I thought that I was taking it to the dump. I call US Tech Support and they gave me back my computer better then new -- THANK YOU
14 January 2024
Unprompted review
The technicians are courteous
Fernando Ignacio is courteous, respectful, helpful
and kind.
14 January 2024
Unprompted review
great service
great service. you can make time in advance for them to call and work on your computer. very knowledgeable and friendly.
15 January 2024
Unprompted review
My computer is running faster
My computer is running faster. Thank you.
15 January 2024
Unprompted review
The Tech was wonderful at helping me !!
15 January 2024
Unprompted review
He is very good to listen to your needs…
He is very good to listen to your needs and able to resolve them.
15 January 2024
Unprompted review
System Mechanic Fixed!
Received excellent support in repairing the System Mechanic issue.
15 January 2024
Unprompted review
Spoke clear American English easy to…
Spoke clear American English easy to understand. Patient with me. Got into computer and changed some settings that I was nervous about messing with. All is well.
15 January 2024
Unprompted review
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