TeamViewer Reviews 123,433

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 12,152 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the user experience, finding the remote access tool powerful, user-friendly, and incredibly easy to use for connecting to other devices. Many appreciate the convenience and stability, highlighting its effectiveness for personal use, remote troubleshooting, and assisting family members. The app and product are frequently described as excellent, with people noting the intuitive interface, smooth control, and consistent performance, even with slow internet connections. However, some customers experienced issues with the website, particularly concerning login difficulties on certain devices, especially Android. A few people were dissatisfied with the free version's session limits, finding them frustratingly short and sometimes leading to disconnections. There were also occasional reports of the service flagging personal use as commercial, leading to interruptions.

What people talk about most

User experience

Customers generally express satisfaction with the user experience, highlighting the ease of managing devices... See more

Application

People report positive experiences with the app, praising its usefulness, reliability, and ease of... See more

Product

Consumers find the product to be excellent and a perfect tool. Many reviewers express their love and... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise the platform's ease of navigation,... See more

Service

Users describe positive interactions with the service, highlighting its convenience, speed, and ease of use.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TeamViewer is a powerful and user‑friendly remote access tool that makes it incredibly easy to connect to another computer or device from anywhere. Whether you’re helping a friend fix a problem, ac... See more

Company replied

Rated 5 out of 5 stars

nearly lag free. i only have consumer grade DSL. your relay servers are nice. all functions including keyboard from client to host working. including drag and drop on host and all other mouse actions.... See more

Company replied

Rated 5 out of 5 stars

TeamViewer is top rate remote control software. I use it to work on two different home systems. The free version is full featured and incredibly valuable. I just found out that the Fortune 50 com... See more

Company replied

Rated 5 out of 5 stars

I was able to connect immediately and with out any hesitation I enter the program I needed made my changes and it was completed all it took was a total of 10 minutes. Love this program I use it alway... See more

Company replied


Company details

  1. Software Company
  2. Computer Security Service
  3. Software Vendor

About TeamViewer

Written by the company

TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. 

Today, around 645,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium-sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners.

Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.

The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

TeamViewer – One Click Away from Easy Remote Support

Written by the company

Secure remote access and support
TeamViewer Remote is the world’s most trusted remote access, control and support solution, designed to save you time and money by enabling you to connect to any device, any time, any place. With new features and a fresh look, the world’s most trusted remote access and support platform is now better than ever.
TeamViewer Tensor - Engineered for enterprise
TeamViewer Tensor is your 360° cloud-based remote connectivity solution for all PCs, phones, headless devices, OT machinery, and embedded platforms in your enterprise — both on-site and across the globe.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

123K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good

Very good. Good customer service.

8 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Marie Mendoza,
We are glad to hear that you had a pleasant experience with our software. Thank you for your positive review!
Have a lovely day,
Your TeamViewer team

Rated 5 out of 5 stars

fino thaks.

8 May 2026
TeamViewer logo

Reply from TeamViewer

Ciao Rafael Maita,
Grazie per averci raccomandato e per il tuo contributo!
Buona giornata,
Il tuo team di TeamViewer

Rated 5 out of 5 stars

wow wow

Great awesome nice

8 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Frank Co,
Thank you for taking the time to leave us a positive review. We are glad that you are enjoying our software and we wish you a pleasant day!
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hello Luis Di Pinto,
Thank you for the positive feedback!
We hope you enjoy the convenience of using TeamViewer in the future as well.
Have a wonderful day and all the best,
Your TeamViewer team

Rated 4 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Winstar,

Thank you for your review.

We are happy to hear that you find TeamViewer smooth and easy to work with.

Making remote access simple and reliable is exactly what we aim for.

Thanks for choosing TeamViewer.

Best regards,

Valeria/TeamViewer

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Fernando Garcia,
Thank you for your positive review. It is always a pleasure to receive positive feedback, and we hope our software continues to meet your needs in the future as well.
We wish you a lovely day,
Your TeamViewer team

Rated 5 out of 5 stars

Great software

Easy to use and works well

8 May 2026
TeamViewer logo

Reply from TeamViewer

Hi jorj,
We are happy that you chose TeamViewer as your remote control solution!
Wishing you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi MP,
We appreciate your feedback, and we are very happy that you are using our software.
Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

TeamViewer is ....

Hello everyone, TeamViewer is an indispensable tool for me. It helps me solve problems on other computers in my house from my own computer without disturbing anyone. Thank you to it.

8 May 2026
TeamViewer logo

Reply from TeamViewer

Hello Serkan A.,
Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars

The connections was seamless throughout…

The connections was seamless throughout the whole meeting, the voice was also flawless and the display was uninterrupted

8 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Dza Theophilus,
We are happy to have you on board! 🙏
We wish you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 4 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi there,
Thank you for your feedback. We appreciate you highlighting TeamViewer as very good software. Your positive comment motivates us to keep delivering a reliable experience. Thanks for sharing your thoughts.
Best,
Ying/TeamViewer

Rated 5 out of 5 stars

Fast, easy

Fast, easy to install even in a HURRY like I had, many thanks, the friend owes me A GOOD dinner now

8 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Riku Tolonen,
Thank you for sharing your positive experience with our software!
We really appreciate it!
Have a nice day,
Your TeamViewer team

Rated 5 out of 5 stars

Was able to give tech support to family…

Was able to give tech support to family and to access my computer at home was travelling. Easy and efficient

8 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Matt C,
It is great to hear that you are able to assist your family remotely with the help of our software. We are glad that you are enjoying our free version and we wish you a pleasant day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

it s ok

it s good
good job

8 May 2026
TeamViewer logo

Reply from TeamViewer

Hi SERVER,
Thank you for letting us know that TeamViewer is helping you!
We hope that you continue to enjoy using TeamViewer in the future as well.
Best,
Your TeamViewer team

Rated 5 out of 5 stars

Great software

8 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Eric Nanteuil,
We are happy to have you on board! 🙏
We wish you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hello byreddy siva reddy,
Thank you for the positive feedback!
We hope you enjoy the convenience of using TeamViewer in the future as well.
Have a wonderful day and all the best,
Your TeamViewer team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look