TeamViewer Reviews 123,416

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 12,152 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the user experience, finding the remote access tool powerful, user-friendly, and incredibly easy to use for connecting to other devices. Many appreciate the convenience and stability, highlighting its effectiveness for personal use, remote troubleshooting, and assisting family members. The app and product are frequently described as excellent, with people noting the intuitive interface, smooth control, and consistent performance, even with slow internet connections. However, some customers experienced issues with the website, particularly concerning login difficulties on certain devices, especially Android. A few people were dissatisfied with the free version's session limits, finding them frustratingly short and sometimes leading to disconnections. There were also occasional reports of the service flagging personal use as commercial, leading to interruptions.

What people talk about most

User experience

Customers generally express satisfaction with the user experience, highlighting the ease of managing devices... See more

Application

People report positive experiences with the app, praising its usefulness, reliability, and ease of... See more

Product

Consumers find the product to be excellent and a perfect tool. Many reviewers express their love and... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise the platform's ease of navigation,... See more

Service

Users describe positive interactions with the service, highlighting its convenience, speed, and ease of use.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TeamViewer is a powerful and user‑friendly remote access tool that makes it incredibly easy to connect to another computer or device from anywhere. Whether you’re helping a friend fix a problem, ac... See more

Company replied

Rated 5 out of 5 stars

nearly lag free. i only have consumer grade DSL. your relay servers are nice. all functions including keyboard from client to host working. including drag and drop on host and all other mouse actions.... See more

Company replied

Rated 5 out of 5 stars

TeamViewer is top rate remote control software. I use it to work on two different home systems. The free version is full featured and incredibly valuable. I just found out that the Fortune 50 com... See more

Company replied

Rated 5 out of 5 stars

I was able to connect immediately and with out any hesitation I enter the program I needed made my changes and it was completed all it took was a total of 10 minutes. Love this program I use it alway... See more

Company replied


Company details

  1. Software Company
  2. Computer Security Service
  3. Software Vendor

About TeamViewer

Written by the company

TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. 

Today, around 645,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium-sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners.

Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.

The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

TeamViewer – One Click Away from Easy Remote Support

Written by the company

Secure remote access and support
TeamViewer Remote is the world’s most trusted remote access, control and support solution, designed to save you time and money by enabling you to connect to any device, any time, any place. With new features and a fresh look, the world’s most trusted remote access and support platform is now better than ever.
TeamViewer Tensor - Engineered for enterprise
TeamViewer Tensor is your 360° cloud-based remote connectivity solution for all PCs, phones, headless devices, OT machinery, and embedded platforms in your enterprise — both on-site and across the globe.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

123K reviews

5-star
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Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hello Patrick Zeigler,
Thank you for the positive feedback!
We hope you enjoy the convenience of using TeamViewer in the future as well.
Have a wonderful day and all the best,
Your TeamViewer team

Rated 5 out of 5 stars

Works great even over a slow connection

i have a very slow connection and it worked great, i use it to support my parents only occasionally. Great software

10 May 2026
TeamViewer logo

Reply from TeamViewer

Hello alexander,
Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 3 out of 5 stars

i kept freezing after short session

i kept freezing after short session. i have to reconnect again

10 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Janno,
Thanks for your feedback. We’re sorry to hear TeamViewer didn’t meet your expectations. If you’d like to share more details in the TeamViewer Community at https://community.teamviewer.com/, we’d be happy to look into this and help where we can.
Best,
Ying/TeamViewer

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Byeongnam Cho,
Thank you for letting us know that TeamViewer is helping you!
We hope that you continue to enjoy using TeamViewer in the future as well.
Best,
Your TeamViewer team

Rated 5 out of 5 stars

great app verry usefull and im happy…

great app verry usefull and im happy how it runs im using it for maintaining proceses on my PC from my Phone and laptop

10 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Dimitar Mitev,
It is so great to hear that you find our software useful. Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars

Very stable connection

Very stable connection, simple setup and smooth remote control. Great for office work and remote troubleshooting. Worth every penny.

10 May 2026
TeamViewer logo

Reply from TeamViewer

Hi AA,
We are glad to hear that you had a pleasant experience with our software. Thank you for your positive review!
Have a lovely day,
Your TeamViewer team

Rated 3 out of 5 stars

..........

10 May 2026
TeamViewer logo

Reply from TeamViewer

Hi TeamViewer user,
Thank you for reviewing TeamViewer!
We would like to ask you to visit the TeamViewer Community (https://community.teamviewer.com/) for help and discussions about TeamViewer-related issues.
Hope to see you there!
Best,
Ying/TeamViewer

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi DELL PECISSION T,
Thank you for letting us know that TeamViewer is helping you!
We hope that you continue to enjoy using TeamViewer in the future as well.
Best,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hello Giuseppe,
We are happy to read about your positive experience with our software.
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars

perfect service

10 May 2026
TeamViewer logo

Reply from TeamViewer

Hello Erwin Debosz,
Thank you for recommending us and for your support!
Have a great day,
Your TeamViewer team

Rated 5 out of 5 stars

Very useful

Great to have this option to support family

10 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Alex Rio,
It is great to hear that you are able to assist your family remotely with the help of our software. We are glad that you are enjoying our free version and we wish you a pleasant day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

Extremely smooth experience

Extremely smooth experience. Couldn't find any ways to improve

10 May 2026
TeamViewer logo

Reply from TeamViewer

Hi markjsjewell,
Thank you for your support! It is great to hear that you are happy with our software.
Have a wonderful day,
Your TeamViewer team

Rated 5 out of 5 stars

good very good

10 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Suman Adhikari,
We are happy that you chose TeamViewer as your remote control solution!
Wishing you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

A very positive experience

The connection time was fast, there weren't any significant delays in the other PC's control so, all in all, it was a very positive experience!

10 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Sid,
We appreciate your feedback, and we are very happy that you are using our software.
Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

Reliable

It is actually a good free tool for supporting your non tech family member

8 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Hidden,
It is great to hear that you are able to assist your family remotely with the help of our software. We are glad that you are enjoying our free version and we wish you a pleasant day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

good and easy friendly

good and easy friendly, hatur nuhun pisan

10 May 2026
TeamViewer logo

Reply from TeamViewer

Hello abah stb,
Thank you for your support!
Best regards,
Your TeamViewer team

Rated 5 out of 5 stars

This is the one you need.

This has been the easiest remote connection I have ever tried. I have been trying service after service, and this one finally got to connect to my home server to free up space on my mobile setup.

8 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Jazzin Penguin,
We appreciate your feedback, and we are very happy that you are using our software.
Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

a seamless and well functioning…

a seamless and well functioning interface

10 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Luke Sammartino,
We are glad to hear that you had a pleasant experience with our software. Thank you for your positive review!
Have a lovely day,
Your TeamViewer team

Rated 3 out of 5 stars

for some reason I cannot connect using…

for some reason I cannot connect using my iphone. I used to be able to but now it is always asking my desktop to verify. Defeats the purpose when I am remote and want a file from my home computer

8 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Michelle,
Thanks for your feedback. We’re sorry to hear TeamViewer didn’t meet your expectations. If you’d like to share more details about your remote connection in the TeamViewer Community at https://community.teamviewer.com/, we’d be happy to look into this and help where we can.
Best,
Ying/TeamViewer

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