Taylor Rose Reviews 

7,168
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,995 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers enthusiastically praise the dedicated staff members for their exceptional professionalism, clear explanations, and consistently friendly attitudes during property transactions. People consistently note that solicitors are exceptionally responsive, extremely easy to reach, and genuinely committed to ensuring smooth home sales and purchases. Some reviewers were not happy with very slow response times, poor communication, and ongoing difficulties getting timely updates on their important cases. A few other people also felt that certain team members were unhelpful, leaving customer inquiries unanswered and causing frustrating, unnecessary delays throughout the process.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and prompt... See more

Service

Users describe positive interactions with service, highlighting exceptional professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting clear communication and... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting that staff members are... See more

User experience

Clients share positive opinions on user_experience, highlighting that staff members are incredibly helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Basically, the 5 star review is down to Atshaam our appointed solicitor. When we initially started with Taylor Rose, we sent everything to their portal prior to going on holiday only to find they kept... See more

Company replied

Rated 5 out of 5 stars

Thank you Theo for helping make our first home a reality. Your support was outstanding from start to finish. Always within reach and able to take our calls, proactive, transparent and willing t... See more

Company replied

Rated 5 out of 5 stars

We recently completed our remortgage with Taylor Rose and had the pleasure of working with Mrs Ashtar Abraham. She was incredibly friendly, professional, and helpful throughout the entire process. Sh... See more

Company replied

Rated 5 out of 5 stars

Complex divorce case with a draging financial settlement. Nadara Dharmakirthi and Ayuni Mudalige handled my remortgage process very well. I felt very supported throughout. Very pleased with the servic... See more

Company replied


Company details

  1. Lawyer
  2. Conveyancer
  3. Divorce Lawyer
  4. Employment Attorney
  5. Personal Injury Attorney
  6. Real Estate Attorney

Written by the company

Taylor Rose is a leading independent law firm with a strong reputation for providing expert legal advice and representation to individuals and businesses across the UK. With a team of over 1700 legal professionals working from multiple offices nationwide, we offer a comprehensive range of legal services, including Residential Property, Commercial Property, Corporate Law, Personal Injury, Clinical Negligence, Family Law, Business Crime, Employment Law, Immigration, Wills & Probate, Professional Negligence, Dispute Resolution, Contested Probate We are committed to delivering excellent client experience and are constantly monitoring feedback from our clients to help us improve our services. Our commitment to building strong client relationships and delivering exceptional service has earned us numerous awards and accolades including strong recognition in both the Legal 500 and Chambers & Partners. We pride ourselves on our ability to provide clear, practical advice and support throughout the legal process. Whether you're buying your first home, navigating a complex divorce, or facing a challenging employment dispute, our experienced solicitors are here to help. Taylor Rose has a proud heritage and a unique management structure unlike any other law firm, the firm's philosophy is to deliver smart, modern law. With a focus on innovation and technology, Taylor Rose is committed to providing efficient and accessible legal services.

Taylor Rose MW Smart Modern Law

Written by the company

We are committed to providing clear, concise legal advice.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(7,168)

1,960 reviews in the last 12 months

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Rated 5 out of 5 stars

Very informative and helpful throughout…

Very informative and helpful throughout the transaction

24 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Hi Jackie, thank you very kindly for the 5-star review! We're delighted to hear of how informative and helpful the team were for you throughout your transaction!

Rated 5 out of 5 stars

Highly recommend the company

Highly recommend the company, especially Ishiqua and Bahar. Both of them are very professional and helpful. Great comunion, speedy process, well explained every step. If not Ishiqua we would probably spend another months trying to sort it out everything. She safe us lots of stress in our difficult situation. Thank you Ishiqua . You are the best !!

31 July 2026
Unprompted review
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Reply from Taylor Rose

Hi Justyna, thank you ever so much for the 5-star review! We're so pleased to hear of how professional and helpful both Ishiqua and Bahar were in their service to you, as well as how communicative and speedy they were too!

Rated 5 out of 5 stars

They are reliable hard working and…

They are reliable hard working and efficient.

31 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Hi Paula, thank you for the 5-star review! We're so delighted to know of how reliable, hard working, and efficient the team were in their service to you!

Rated 5 out of 5 stars

My solicitor Esther Ekpo was great

My solicitor Esther Ekpo was great. Professional, clearly active and a very good communicator. Would happily recommend her services and I am happy i proceeded with Taylor Rose.

24 July 2026
Unprompted review
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Reply from Taylor Rose

Hi Dilys, thank you very kindly for the 5-star review! We're so pleased to hear of how great Esther was in her service to you, as well as how communicative and proactive Esther was too!

Rated 5 out of 5 stars

Amazing Solicitor (Viktoria Kovas).

Amazing Solicitor (Viktoria Kovas).
As someone who has not moved house for 35 years, the prospect appeared daunting.
Viktoria guided me through every step of the transaction, giving clear instruction at all stages.
She was always available to respond to queries, whether by phone or email.
I requested Viktoria as she had recently acted for my daughter (a first time buyer).
Very professional, but personable.
Thank you Viktoria.

23 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Hi, thank you ever so much for the 5-star review! We're so thrilled to hear of how guiding, clear, responsive, professional, and personable, Viktoria was in her service to you!

Rated 1 out of 5 stars

I simply have nothing good to say.

I simply have nothing good to say.
Lets leave it at that.

Just recieved the standard cut and paste response.
Zero point in taking up the offer, they wont answer the questions, and if they do..... then why the hell couldn't they do thst before.

Solicitors that hide behind qualifications. Money for nothing....

31 March 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Hi Neil, we are sorry to hear of your concerns. If you would like to discuss this matter with our Client Care Team, please contact them at Client.Care@taylor-rose.co.uk with the full details of your concerns and they would be happy to discuss this with you further.

Rated 5 out of 5 stars

I would like to thank Roshan Upadhya…

I would like to thank Roshan Upadhya for getting my property transaction completed. He is excellent at the work he does and completed this in a timely manner.

Thank you Roshan !!

29 July 2026
Unprompted review
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Reply from Taylor Rose

Hi, thank you for the 5-star review we greatly appreciate it! We're delighted to hear of the excellent work Roshan did for you in a timely manner too!

Rated 5 out of 5 stars

Top Experience

Heard about Taylor Rose service and levels of competency in dealing with purchasing a new home and the recommendations were true. What a pleasure to deal with this company. Shout out to Sarah who helped me from start to finish explaining step by step and guiding me through this new experience(As a first time buyer 😬) Highly recommend to anyone needing there services absolutey brilliant from start to finish. Thank you so much for making the journey a complete joy. 10/10

29 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Mr Cresswell, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Sarah.

Rated 5 out of 5 stars

Leanne was amazing through the whole process

Leanne stepped up and went above and beyond to help us get our first home. The service she provided was outstanding and we can’t thank Leanne and Taylor Rose enough for being amazing through this whole journey! She was quick with getting all the documents sent over and explained each and every question we asked! I highly recommend Taylor Rose and we would definitely use them again!

24 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Chloe, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 1 out of 5 stars

Could not care less about my custom

Could not care less about my custom. No communication, no hurry, no nothing. Ignored, thanks. What am I paying for?

29 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Good morning, we are sorry to read of your concerns, please can you email client.care@taylor-rose.co.uk with further details to enable the team to investigate further.

Rated 1 out of 5 stars

Delayed house purchase by 3 months and gave no reason

My son was making his first house purchase. Their background check system broke down but they didn't tell us for 3 months. During this time they didn't even start the checks on the property. Then they withdrew their services with no explanation!

29 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Dear Helen, we are sorry to note of your concerns, please can you ask your son to email us at client.care@taylor-rose.co.uk with full concerns for the team to investigate.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, clear constant communication, and any queries I had were promptly dealt with- even estate agents complimented how good Taylor Rose is to work with

29 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Dear Chloe, thank you for your 5 star review. We appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

We recently used Kiran as our solicitor…

We recently used Kiran as our solicitor for the purchase of our new home, and I couldn't be happier with the service we received. Kiran was efficient, thorough, and always responded to emails quickly, which made the whole process much less stressful. She kept us informed throughout and dealt with everything professionally and promptly.

I would highly recommend Kiran to anyone looking for a reliable and responsive solicitor. We will definitely be using her again when we come to sell our other property.

24 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Dear Jemma, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Kiran.

Rated 5 out of 5 stars

Outstanding Service From Paul Green at Bognor Regis Branch

Dealt with Paul Green in the Bognor Regis branch. He was easy to get hold off, replied to telephone call & emails quickly. He kept me informed of where we were & how things were going. I had to go into the office a couple of times & all staff were super helpful & friendly.
Even my silly questions were treated as important & answered so that I could complete paperwork correctly. With Paul’s hard work he helped secure a completed sale on my dad’s property within 3 weeks and 2 days of accepting the offer. Paul & his team helped make a difficult time as easy & stress free as possible.

3 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Dear Donna, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Will and probate dispute

My sisters and I recently used the services of Georgia Langston at Taylor Rose to remove the executor of our parents wills, and what a fantastic service we received.
Georgia was very easy to communicate with and her strong, direct approach resulted in a far better outcome than we expected, all whilst keeping the costs down. Thank you Georgia.
I would highly recommend Georgia if you require any assistance in this field, you will not be disappointed.

27 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Hi Linda, thank you for your 5 star review for Georgia. We appreciate your kind words and that you found that Georgia provided an fantastic service, communicated well and helped you and your sister through the matter. Your kind recommendation is appreciated.

Rated 5 out of 5 stars

Wills and probate dispute

After feeling let down previously by another company we were lucky to find Georgia Langston from Taylor Rose.
Georgia provided a superb service with her understanding professionalism and hard work. We cannot thank her enough

27 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Hi Carole, thank you for your 5 star review for Georgia. We're pleased to learn that you received superb service from Georgia during the will and probate dispute.

Rated 5 out of 5 stars

Amazing service from Sarah Coldicott

I honestly can’t recommend Sarah Coldicott at Taylor Rose enough.

From start to finish she has been absolutely brilliant. She was always so quick to respond to us, kept us updated every step of the way and her communication was amazing throughout. Buying and selling a house is stressful enough, but Sarah made us feel like we were always in safe hands.

She was also so patient, no matter how many questions we had or how many times we needed reassurance. Nothing ever felt like too much trouble, and she always took the time to explain everything clearly.

After dealing with some frustrating delays elsewhere, having Sarah on our side made such a difference. She was proactive, professional and genuinely cared about getting everything over the line for us.

Thank you so much Sarah, for all your hard work. We honestly couldn’t have asked for a better solicitor and wouldn’t hesitate to recommend you to anyone.

28 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Hi Harriet, thank you for your 5 star review for Sarah. We're so pleased to learn that you found her to be brilliant and that her communication was amazing during your recent property transaction. Your kind recommendation is appreciated.

Rated 5 out of 5 stars

Had a really positive experience

Had a really positive experience. Our conveyancing for our house purchase was carried out professionally, but with a brilliant personal touch that made us feel valued as both clients and individuals. We were contacted every step of the way and everything was explained fully. We exchanged and completed in the timescale we had requested. Our grateful appreciation goes to Kim Elliott, York for her superb handling of everything. Would definitely recommend.

21 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Hi Gillian, thank you for your 5 star review for Kimberley. We're so pleased to hear that you had such a positive experience during your recent house purchase and that you felt Kimberley made you feel so valued throughout the transaction. Your kind words and recommendation are appreciated.

Rated 1 out of 5 stars

Poor

Poor communication throughout the process. Purchase Price was wrong on three occasions. Missed a discrepancy in the paperwork regarding the service charge.
Overall the worst experience I have had from a conveyancer and this was the 8th property I have purchased.

22 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Hi, we are sorry to hear of your concerns regarding your recent property purchase. If you would like to discuss this matter with our Client Care Team, please contact them at Client.Care@taylor-rose.co.uk with the full details of your concerns and they would be happy to discuss this with you further.

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