Taylor Rose Reviews 

7,151
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,995 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers enthusiastically praise the dedicated staff members for their exceptional professionalism, clear explanations, and consistently friendly attitudes during property transactions. People consistently note that solicitors are exceptionally responsive, extremely easy to reach, and genuinely committed to ensuring smooth home sales and purchases. Some reviewers were not happy with very slow response times, poor communication, and ongoing difficulties getting timely updates on their important cases. A few other people also felt that certain team members were unhelpful, leaving customer inquiries unanswered and causing frustrating, unnecessary delays throughout the process.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and prompt... See more

Service

Users describe positive interactions with service, highlighting exceptional professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting clear communication and... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting that staff members are... See more

User experience

Clients share positive opinions on user_experience, highlighting that staff members are incredibly helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Basically, the 5 star review is down to Atshaam our appointed solicitor. When we initially started with Taylor Rose, we sent everything to their portal prior to going on holiday only to find they kept... See more

Company replied

Rated 5 out of 5 stars

Thank you Theo for helping make our first home a reality. Your support was outstanding from start to finish. Always within reach and able to take our calls, proactive, transparent and willing t... See more

Company replied

Rated 5 out of 5 stars

We recently completed our remortgage with Taylor Rose and had the pleasure of working with Mrs Ashtar Abraham. She was incredibly friendly, professional, and helpful throughout the entire process. Sh... See more

Company replied

Rated 5 out of 5 stars

Complex divorce case with a draging financial settlement. Nadara Dharmakirthi and Ayuni Mudalige handled my remortgage process very well. I felt very supported throughout. Very pleased with the servic... See more

Company replied


Company details

  1. Lawyer
  2. Conveyancer
  3. Divorce Lawyer
  4. Employment Attorney
  5. Personal Injury Attorney
  6. Real Estate Attorney

Written by the company

Taylor Rose is a leading independent law firm with a strong reputation for providing expert legal advice and representation to individuals and businesses across the UK. With a team of over 1700 legal professionals working from multiple offices nationwide, we offer a comprehensive range of legal services, including Residential Property, Commercial Property, Corporate Law, Personal Injury, Clinical Negligence, Family Law, Business Crime, Employment Law, Immigration, Wills & Probate, Professional Negligence, Dispute Resolution, Contested Probate We are committed to delivering excellent client experience and are constantly monitoring feedback from our clients to help us improve our services. Our commitment to building strong client relationships and delivering exceptional service has earned us numerous awards and accolades including strong recognition in both the Legal 500 and Chambers & Partners. We pride ourselves on our ability to provide clear, practical advice and support throughout the legal process. Whether you're buying your first home, navigating a complex divorce, or facing a challenging employment dispute, our experienced solicitors are here to help. Taylor Rose has a proud heritage and a unique management structure unlike any other law firm, the firm's philosophy is to deliver smart, modern law. With a focus on innovation and technology, Taylor Rose is committed to providing efficient and accessible legal services.

Taylor Rose MW Smart Modern Law

Written by the company

We are committed to providing clear, concise legal advice.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

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Replied to 98% of negative reviews

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4.6

All reviews

(7,151)

1,943 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team at Taylor Rose were great

The team at Taylor Rose were great. Very efficient. Peter, Kashifa, Shanthan and Anglei were all excellent and thorough. I can recommend them and would use again.

31 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Harry, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding the team. We are pleased to know you would recommend them and we look forward to working with you again in the future.

Rated 5 out of 5 stars

Laura Over was excellent

Laura Over was excellent. She was friendly, professional and extremely diligent & thorough throughout the whole process.
Our estate agent commented that our house purchase was the smoothest he had experienced.
Nothing but praise.

7 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Neil, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Laura.

Rated 5 out of 5 stars

Great responsiveness

Our chosen team for the disposal of our house. Great responsiveness throughout - and professional and friendly service...thank you Liz. Good online platform to support the transaction. Good and accurate fee approach.

7 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Andrew, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Liz.

Rated 5 out of 5 stars

Responsive staff

Responsive staff when I left voicemails & also helpful when I was in difficulty with some of the online forms & how to send them.

25 May 2026
Unprompted review
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Reply from Taylor Rose

Good morning, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Vaneshia Douglas-Booth

Instructed solicitor Vaneshia Douglas-Booth for a remortgage of a BTL property. Vaneshia was always quick to respond to queries and I was impressed by the efficiency of the whole process.

12 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Isil, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Vaneshia

Rated 5 out of 5 stars

Edward Bingham

Edward Bingham is a consultant conveyancer at Taylor Rose. We used him for our recent house sale and purchase. He was knowledgeable, helpful and responsive. He responded to all enquiries personally the same day. His fees were fair and reasonable. I am grateful to him for his assistance and would unhesitatingly recommend him.

6 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Jamie, thank you for your 5 star review regarding Edward. We appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

First class service

We were informed of every step in the process of buying our new home. We highly recommed Taylor Rose, the staff were friendly, aprochable and professional. We would definitely use them again.

23 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Kerry, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback. We are also pleased to know you would recommend us.

Rated 5 out of 5 stars

Great conveyancing support

Our solicitor Ashtar Abraham was incredible in helping our house purchase go through. As first time buyers, she helped us navigate the process and exchange within 6 weeks despite a lot of pressure and uncertainty from the other side. We did have a few teething problems with Taylor Rose's new system (onboarding, payments, etc.), however, we were apparently some of the first clients to use this system.

23 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Hetty, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Ashtar.

Rated 5 out of 5 stars

I cannot recommend them enough, Ghania and Jan great team

I cannot recommend Ghania,the solicitor at Taylor Rose, and Jan, the legal assistant highly enough. They have been absolutely incredible throughout what has been a very time-sensitive and complicated property purchase.

From the beginning, Ghania and Jana have been exceptionally responsive, professional, thorough and efficient. What impressed me most was how seriously they took the responsibility of making sure I fully understood the legal position before entering the auction. They did not simply go through the legal pack and tick boxes; they carried out detailed research and actively investigated the issues surrounding the property and the auction terms to make sure I was not taking on unnecessary or unexpected risks.

Ghania, in particular, went above and beyond. She contacted the seller's legal team and the relevant auction team directly and identified an important issue with some of the terms and conditions being proposed by the agents. She felt that certain provisions needed to be clarified and amended to ensure that the position was fair and clear for all parties involved, including myself as the buyer. Rather than simply advising me to accept or not accept the terms, Ghania raised the issue directly, communicated with the relevant parties and pushed for the terms to be reviewed and amended. She solved the problem on her own and saved me from high risks.

For me, this demonstrated exactly what you want from a solicitor when making a significant property purchase: someone who is willing to investigate, question things that do not look right, communicate with the relevant parties and, most importantly, protect their client's interests and their best to get the best outcome for you.

The speed at which Ghania and Jan have worked has also been remarkable. Despite the very tight deadline and the pressure surrounding the auction, they have remained organised, responsive and focused on getting everything done properly and as quickly as possible. I have never felt that they were simply trying to get the transaction through as quickly as possible; instead, they have worked quickly while still taking the time to properly investigate the legal position.

Jan has also been fantastic throughout. He has been incredibly helpful, responsive and efficient, and has made the communication and administrative side of the process much easier for me. It is clear that Ghania and Jana work extremely well as a team.

Buying a property at auction can be stressful, particularly when there are strict deadlines and significant financial consequences if something is missed. Having Ghania and Jan on my side has given me a great deal of confidence that the legal aspects are being properly examined and that my interests are being protected.

I am genuinely grateful for the amount of work, effort and care they have put into my purchase. Ghania has demonstrated exceptional professionalism, attention to detail and determination, while Jana has been an outstanding support throughout the process.

If you are looking for solicitors who will actually take the time to investigate matters properly, act quickly when necessary and stand up for your interests rather than simply accepting what is put in front of them, I would highly recommend Ghania and Jan.

Thank you both for all your hard work. You have been amazing. I will be definately using them again in the future for future conveyacing.

6 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Niki, thank you for your 5 star review, we appreciate your positive feedback and wonderful words regarding Ghania, we also look forward to working with you again in the future.

Rated 5 out of 5 stars

Taylor Rose were brilliant throughout…

Taylor Rose were brilliant throughout the sale of our house. The team were professional, helpful and responsive throughout, and always explained everything clearly, making the whole process feel straightforward and stress-free. We wouldn’t hesitate to recommend Taylor Rose to anyone looking for a reliable and professional solicitor.

5 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Nicholas, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Molly was excellent throughout our…

Molly was excellent throughout our remortgage process. Even though we never met in person, her communication was always clear, prompt and professional. She kept us updated at every stage and made the whole process very smooth and stress-free.
We really appreciated her efficient service and would definitely recommend her to others.
5 stars ⭐️

12 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Andrew, thank you for your 5 star review regarding Molly, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Great service as always from Catherine…

Great service as always from Catherine at Taylor Rose. I was always kept updated and the system was easy to navigate. I would definitely recommend.

5 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Ian, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Kevin Britton - Super Solictor!

Kevin Britton has been my solicitor for the last 3 months whilst we completed on both my sale and purchase, at each step he has shown great understanding and most importantly transparency, every part was explained in layman's terms which for me was wonderful and I had updates at every important moment. I’m hoping this will be my last ever sale but if I do buy again I will not hesitate to go straight to Kevin. I will also be recommending him to all who need it. Thank you Kevin.

5 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Olivia, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Would highly recommend!!

We had a fantastic experience with Taylor Rose throughout our house move. Cassey-Ann, Bethany and Tracey were professional, efficient and incredibly quick to respond, which made such a difference during what can otherwise be a very stressful process.
They kept everything moving smoothly, communicated clearly at every stage, and made us feel confident that everything was being handled properly. Their efficiency and attention to detail helped make our move feel as smooth as possible.
We’re so grateful for all their hard work and would highly recommend them to anyone looking for a professional, reliable and friendly solicitor. Thank you for helping make such an important milestone a positive experience!

5 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Leona, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Kam was very personable and accessible…

Kam was very personable and accessible to any questions or concerns we had. Always kept us in the loop while we were progressing with our house purchase. Kam was great. Highly recommend.

5 August 2026
Unprompted review
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Reply from Taylor Rose

Dear John, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Ed has been brilliant from start to…

Ed has been brilliant from start to finish for both the sale and purchase of our properties. He responded to queries in a timely manner, kept us updated throughout but most importantly kept the process simple and easy. Would highly recommend. Thank you.

31 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Mr A, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working directly with Ivanna Ibuno and Katherine Youna and would highly recommend their services. From the beginning, they were professional, knowledgeable, responsive, and always willing to explain things clearly whenever I had questions.

The whole process was handled efficiently and with great attention to detail. I always felt that my best interests were being looked after, and their guidance gave me confidence throughout what could otherwise have been a stressful process.

I am extremely grateful for their hard work, patience, and professionalism. Thank you for making the whole experience as smooth and straightforward as possible. I would not hesitate to use their services again or recommend them to others. Big thanks Katherine Youna and Ivanna Ibuno.

8 June 2026
Unprompted review
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Reply from Taylor Rose

Dear Gloria, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ First-Time Buyers – An Exceptional Experience

My girlfriend and I recently went through our first ever house purchase and, as first-time buyers, we were completely clueless when it came to choosing a conveyancing solicitor. Our estate agent recommended Taylor Rose, and in particular Harley Sommer, Consultant Conveyancer, having worked with him on a number of recent cases.

I have to say, Harley made the entire experience incredibly seamless.

From the initial requests for information right through to completion, everything felt effortless during what could otherwise have been a very stressful process. Harley's communication was exceptional – emails were often answered within minutes and phone calls almost immediately. He was always professional, approachable and genuinely happy to help.

Being first-time buyers, we naturally had plenty of questions along the way, both big and small. Nothing ever felt like too much trouble for Harley, and he took the time to explain things clearly and guide us through every stage of the process.

Throughout the purchase, my girlfriend and I regularly commented on how impressed we were with the speed at which Harley dealt with everything. We were already saying before we'd even completed that we would be recommending him to our friends when the time comes for them to buy their first homes.

A huge thank you to everyone at Taylor Rose, and particularly to Harley, for essentially holding our hands throughout our first house purchase and making such an important milestone feel so straightforward.

We genuinely couldn't recommend Harley and Taylor Rose highly enough.

11 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Tayte, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Bulent Duyar was our solicitor

Bulent Duyar was our solicitor, very good at explaining everything, I was very stressed about the waiting and delays, his reassurance was great and kept me going, thank you so much

11 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Fatima, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Highly recommend

Impeccable service from start to finish. Would highly recommend Taylor-Rose and in particular Prashant who supported us throughout the buying and selling process of our house and dealt with everything in a timely and efficient manner. Thankyou again!

31 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Jade, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

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