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TAXIBOX Reviews 

4,486
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,536 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for arriving on time, maintaining a polite attitude, and handling the precise placement of storage boxes with great care. People also mention that the online platform is very simple to use and arranging or changing booking dates is exceptionally straightforward throughout the process. However, some customers also noted issues with the removalist service, mentioning poor communication and inflexibility regarding scheduling and box drop-offs. A few reviewers felt disappointed when dealing with unexpected policies regarding packed containers, lack of relocation options, and issues related to property damage.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, friendly, and professional... See more

Service

People report high satisfaction with the service, highlighting punctual deliveries and efficient staff... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that drivers are consistently punctual,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a seamless, stress-free, and easy... See more

Customer service

Customers report widespread satisfaction and genuine appreciation for the customer service provided,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... See more

Rated 5 out of 5 stars

Is an amazing experience. Professional. Streamlined, easy, fairly priced, just marvelous. It’s the second time I have used them and will continue to do more. I also advise my real estate clients.

Rated 5 out of 5 stars

My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.... See more

Rated 5 out of 5 stars

I first used Taxibox in 2011, when the pods were made of wood and they were delivered on a trailer. It is great to use this service once again, to find they have grown so much but still retain the exc... See more


Company details

  1. #1 of 8 best companies in Self-Storage Facility
  2. #1 of 3 best companies in Moving and Storage Service
  3. #1 of 11 best companies in Storage Facility
  4. #1 of 3 best companies in Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,486)

1,516 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt, communicative and great value

The continuity of service was amazing, not having to explain yourself over and over. Vanessa and JP handled our first and second services, and were stellar. They're prompt, communicative and great value.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow, such an efficient service & what a great driver Nori is!!

10 July 2026
Rated 5 out of 5 stars

So easy!

So easy! The service was very easy to get a quote and book online. The guy (sorry I can’t remember his name) who rang me to confirm was very friendly. Delivery was efficient and stress free. Phil was friendly, professional and helpful.

10 July 2026
Rated 5 out of 5 stars

The driver was great

The driver was great, arrived on time, friendly and took the time to discuss where I wanted the box then managed to position it exactly where I had asked for.

9 July 2026
Rated 5 out of 5 stars

What a brilliant service

From the first phone call with the sales team to the delivery of my boxes it has been gold class service. This is a well oiled machine and I highly recommend TAXIBOX for your storage and removing needs. My delivery guy was such an efficient and super friendly person. I’d give him 5 stars if that was an option. Congratulations to the team at TAXIBOX for such brilliant service.

9 July 2026
Rated 5 out of 5 stars

Taxibox were fantastic!

Taxibox were fantastic! They delivered the box on time and picked it up exactly when we asked. The team were so lovely to deal with and kept in touch before our due date, which made everything really easy and stress-free. The whole process was smooth from start to finish. We'd definitely use them again and would happily recommend them to anyone looking for storage.

9 July 2026
Rated 5 out of 5 stars

Frank was fantastic

Frank was fantastic . Friendly , positive and put the taxi boxes exactly where I wanted them .
100 out of 100 - gold star for Frank 😀

8 July 2026
Unprompted review

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