TAXA 4x35 Reviews 

We don't often go anywhere by taxi, but on a couple of occations we've had to take a taxi to the airport because of a lot of baggage or inconvenient travel times in regards of public transport.

So on a couple of occations, we've ordered a taxi from 4x35 going from NV to the airport a couple of days in advance, due to arrive at a specific time. On average, the taxis have been at least half an hour late, which is plainly unacceptable when you have a flight to catch!

On one occation the taxi was so much delayed that we had to order taxis from two other taxi companies at the same time - after waiting over half an hour - in order to get to the airport in time to check in, and when they arrived at the same time, appologise to one of them and explain that we had already been waiting for the taxa for over 50 mins. They were very understanding, luckily.

I've had numerous conversations with an operator form 4x35 while waiting for the taxi to the airport and getting more and more stressed out, and he told me that pre-ordering a taxi with 4x35 is a waste of time, since they only alert the drivers of the trip at the time they're supposed to to be there, and then you may have more luck flagging a random taxi down in the street.

The operator also told me that making sure that a taxi is available on time "is a bad business concept and a waste of ressources". So, to 4x35, being reliable and professional and having happy customers is seen as a waste of ressources!

I took at taxi (TAXA 4x35) home last night:
- Taxi-driver started driving before I had closed the door
- Texted from his mobile phone while driving
- Drove 70 km/h in the the 50 km/h zone and 120 in the 90 km/h zone.

It cost me 307 DKK for a 20 minute drive.

Bad customer service, high prices and worst is their app. It hangs for no reason. It has no review features on the app itself.

Today, I called the customer service to complain about the app and the customer service guy named Rune refused to entertain that the app could fail. Instead he insisted it was my fault for not using the app correctly. Just look at the app review!

This is what Danes get for kicking out the competition. The monopoly allies taxa 4x35 is arrogant and not focused on service or customers at all.

Bad service !! Came to late and took the wrong way - so the trip took 20 min longer than normally! Not because of traffic!

Dårlig service - kom for sent og derefter tog vi en helt forkert vej, så vi kom for sent! Aldrig mere 4 x 35 !!

Twice now I have experienced that these taxi drivers have taken a longer route for pretty much the same journey each time: Vesterbrograde near Tivoli to Ørestads Boulevard near Fields. The taxi driver on both ocassions has driven back down through Vesterbro and over Sjællandsbro and then on to the motorway and up past Fields instead of going over Langebro and down Ørestads Boulevard.
I try to speak Danish but it is not at a level where I can discuss and argue my case (one of the taxi drivers just laughed at me when I asked why he had chosen that particular route). So all in all a thumbs down from me.

I had to told three times the taxi driver that he was going in the opposite direction towards my destination. Only when I asked for his license number, he stopped his game.

Just because I don't speak Danish and it was a night ride, it doesn't imply that I don't know the streets and I deserve the touristic route around the city.