Tavistock Reviews 

We are a very elderly couple that spent £10k on refurbishing our bathroom. We tried to buy good quality fittings, and included was a nice looking Tavistock basin.
After just over a year, multiple hairline cracks started to fan out from the overflow vent at the top back of the sink below the tap, and became increasingly obvious as presumably they began to absorb dirt.
I contacted the installer/supplier as the basin was still under manufacture’s guarantee, and did not expect any problems.
Tavistock has now twice refused to replace the sink, as it says something has been dropped on it, or it has been misused / mistreated. The basin has only been used to wash face and hands, it most certainly has not been mistreated and nothing has been dropped or banged against it. We have no grandchildren, so what exactly does Tavistock think an elderly couple have been up to, to crack a basin?
The implication by Tavistock is that I am making a dishonest claim under the guarantee, which I strongly object to. It would not occur to me to do that. Nor am I a lier.
I believe the sink was faulty, but these very fine hairline cracks were not noticeable when the basin was first fitted, but became so as they began to expand and absorb dirt over time.
BEWARE OF TAVISTOCK LONG GUARANTEES ON SANITARY WARE, WORTHLESS, AND A BREACH OF CONTRACT.