divestore.de Reviews 52

TrustScore 2.5 out of 5

2.6

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Company details

  1. Dive Shop

Information provided by various external sources

, divestore, Tauchshop, Tauchen, Tauchcomputer: Divestore ist ein Tauchsport-Versandhaus mit einem Sortiment, dass alles zum Thema Tauchen, Schnorcheln, Schwimmen umfasst, z.B. Tauchanzüge, Tauchcomputer, Tauchausrüstung., Tauchshop Tauchen Tauchcomputer Divestore - Ihr Tauchsport-Versandhaus


Contact info

2.6

Poor

TrustScore 2.5 out of 5

52 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Bought an Apeks Regulator

On 29th August 2021 I bought an Apeks regulator from Divestore. The shipment department made a mistake, but it was handled very fast and professional by Divestore. It is a trustworthy dive store and I would be happy to buy equipment from them again.

12 September 2021
Unprompted review
Rated 1 out of 5 stars

Acquired a product that was never delivered to me - trader yet to provide way forward (refund/shipment of product) and keeps me waiting indefinitely

Acquired a product online from their shop back in 31/08/2020 which was shipped via DPD. The product was delivered to an unknown person on 08/09/2020. Although this is not directly the trader's fault and divestore.de's customer service actually replies within acceptable timeframes, I have yet to be given a way forward for this issue, although I've requested for a refund more than once. I paid for a product that is not in my possession more than 30 days ago and divestore.de is yet to be able to provide a clear response and just tells me that I have to keep waiting until they solve the issue with the carrier. I cannot keep waiting indefinitely.

12 October 2020
Unprompted review
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