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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Buyers frequently praise the exceptional product quality, mentioning that items are extremely durable, heavily weighted, and arrive promptly right on schedule. Consumers also deeply appreciate the reasonable prices, helpful advice, and the smooth online ordering experience provided by the team. Some reviewers were not happy with specific aspects, pointing out that certain items featured fewer eyelets than desired or presented difficulties understanding the size chart. A few individuals also experienced slower delivery times, higher overall costs compared to alternative options, or minor wear on the printed finishes over time.

What people talk about most

Product

Reviewers mention positive feedback about product quality, describing the items as strong, robust, and... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction and praising the durable,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt and rapid arrival times... See more

Price

People report positive experiences with price, frequently highlighting reasonable costs and great overall... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy online purchasing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Looked everywhere online till I found this canvas quality heavyweight 3.5kg dust sheet. Looks like the good material of old. Arrived on time and on examination seems to be what I'd expected. Other sh... See more

Company replied

Rated 5 out of 5 stars

My product was lost by Amazon. I contacted tarpaflex. The company looked into the problem and sent me a replacement by first class post. Excellent customer complaint system (Owen) very reassuring... See more

Company replied

Rated 5 out of 5 stars

A reliable and efficient business. My husband phoned Tarpaflex directly to place his order, an extremely pleasant staff member dealt with the transaction. The order was delivered swiftly by our lo... See more

Company replied

Rated 5 out of 5 stars

Bought 2 tarpaulins for a conservatory roof replacement - used one to cover the floor, which proved vey strong and did not split with 'heavy' usage. The second was to cover the roof in the event of ra... See more

Company replied


Company details

  1. Polythene and Plastic Sheeting Supplier
  2. also in
  3. Plastic Products Supplier

Written by the company

Tarpaflex Ltd is a family owned business established in 1992 with over 25 years experience in the trade. It is firmly placed as a leading importer and distributor of tarpaulins and dust sheets, netting, hessian rolls, one tonne bags, rope and associated products . Located on an eight-acre site in the beautiful Devon countryside, we distribute our products the length and breadth of the British Isles and overseas. Tarpaflex is one of the UK’s largest importers of prefabricated poly tarpaulins, with over 200 different variations of size, colour and specification available. In addition we also supply a comprehensive range of dust sheets, poly rope, scaffold sheeting, debris netting and complementary products. All stock is imported by us and stored on our own premises. We process, pack and despatch your order here in Devon, England and are proud to offer professional advice and assistance by phone, email or online chat.


Contact info

4.8

Excellent

TrustScore 5 out of 5

260 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(260)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is not my first purchase and every…

This is not my first purchase and every time I am pleased with the product and service. Always as described on the website.

27 June 2026
Tarpaflex logo

Reply from Tarpaflex

Thank you for your review. We really appreciate it!
The Tarpaflex team

Rated 5 out of 5 stars

Ordered from these guys a few times…

Ordered from these guys a few times quality is perfect sizes are spot on and the delivery is great.will not go anywhere where else for my tarps.

23 June 2026
Unprompted review
Tarpaflex logo

Reply from Tarpaflex

Thank you for your lovely review!
The Tarpaflex Team

Rated 5 out of 5 stars

Outstanding quality and finish

Outstanding quality and finish. I ordered a 560gsm heavy-duty tarpaulin to cover the sharp sand underneath my spa, but I almost felt guilty using it for that purpose because it looks so good! The dark green colour is beautiful, and it feels like something designed to protect a luxury item.

It's incredibly tough, yet very well made and nicely finished. The price is excellent too. I needed it urgently for my project, and the only local shop I could find in North London was selling a similar product for almost twice the price.

I selected the 10am delivery option, and it actually arrived by 10am. That said, I'd recommend choosing a slower delivery option if you're not in a hurry, as you'll save a bit more money.

Customer service was also very helpful and responded quickly when I needed to make a change to my order.

Very pleased with the purchase!

28 May 2026
Tarpaflex logo

Reply from Tarpaflex

Thank you so much for your review Ben! We would love to see a photo (laura@tarpaflex.co.uk) of the tarp in place under your spa, that we can use on social media! We really appreciate this!
The Tarpaflex Team

Rated 5 out of 5 stars

Tough Tarpaulin

I am currently using a large tarp to replace my roof on the house during a renovation project. It has been in place for two weeks and has had a right battering. To its credit it has done great job and kept the water out. I live on the Pembrokeshire coast and the weather has been dire. 94km/h winds, heavy rain, you name it and the tarp has been tested.
The eyelets could do with being a bit better but this is just a small thing.
Even the builders have commented on how tough the tarp is.

26 May 2026
Tarpaflex logo

Reply from Tarpaflex

Thank you for this great review. We really do appreciate it!
The Tarpaflex Team

Rated 5 out of 5 stars

Really impressed

Really impressed. With the team and efficience of the company. Only slight problem was understanding the size chart, but that is probley my fault as I am not familiar with such things. First class company.

1 June 2026
Tarpaflex logo

Reply from Tarpaflex

Thank you so much for your review! If we can help further with the size chart please let us know.
The Tarpaflex Team

Rated 5 out of 5 stars

Absolute quality product and service…

Absolute quality product and service from this company, I placed my order with just three days before I was due to going on a bushcraft course which was originally ment to be happening at the end of the month, so I messaged the company to check the status of my order and to confirm next day delivery.
The company checked through the status and confirmed the order will be delivered on time. Penny the lady dealing with my enquiry was friendly and efficient at pulling the details off the system, and the order was indeed received the morning after I ordered 👌🏻.
Would I order from the company again? Absolutely and great confidence, infact I most probably will be doing for a larger tarp 😉.
5 stars service, product and price 😊

4 June 2026
Unprompted review
Tarpaflex logo

Reply from Tarpaflex

Thank you so much for this brilliant review, we really do appreciate it. We will pass this on to Penny for you.
The Tarpaflex Team

Rated 5 out of 5 stars

Order was hassle free and was delivered…

Order was hassle free and was delivered to N. Ireland 2 days after it was placed. There customer service was excellent and the tarpaulin was very high quality for the price.

26 May 2026
Tarpaflex logo

Reply from Tarpaflex

Thank you so much for your review Eamonn we are so pleased the goods arrived so fast!"
The Tarpaflex Team

Rated 5 out of 5 stars

Great products

Great products, prices and quick delivery. Fantastic service.

1 May 2026
Tarpaflex logo

Reply from Tarpaflex

Thank you for your feedback Richard. It means a lot!
The Tarpaflex Team

Rated 5 out of 5 stars

Excellent all round.

Excellent all round. Super fast delivery & safely packaged. Tarps are great quality & Tarpaflex are easy to contact & helpful if you have a query. I have bought from them many times & will continue to do so.

29 April 2026
Tarpaflex logo

Reply from Tarpaflex

Thank you rob, for your brilliant Review!
The Tarpaflex Team

Rated 5 out of 5 stars

Delivery in a timely fashion

Delivery in a timely fashion. Tarpaulin good quality, would recommend.

29 April 2026
Tarpaflex logo

Reply from Tarpaflex

Thank you for your review Jenny.
The Tarpaflex Team.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, seems good
value. Pleased.

27 April 2026
Tarpaflex logo

Reply from Tarpaflex

Thank you for your review.
The Tarpaflex Team

Rated 5 out of 5 stars

My husband phoned Tarpaflex directly to

A reliable and efficient business.

My husband phoned Tarpaflex directly to place his order, an extremely pleasant staff member dealt with the transaction. The order was delivered swiftly by our local Evri driver. A good ,'no fuss' experience.
We have shopped with Tarpaflex before and will continue to do so.

28 April 2026
Tarpaflex logo

Reply from Tarpaflex

Thank you for the brilliant review. We really appreciate it!
The Tarpaflex Team.

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