TargetReviews 

Waste of time, every time. Ordered click and collect for same day collection multiple times and every SINGLE time I get either no emails or response for a week or more, or I get an email saying they no longer have the item and I now have to wait a week or more for them to source it. Ordered other items and they arrived missing items, or broken. Target is so low quality now.

I ordered a doll's pram a week before Easter and till now it hasn't arrived at the local Target store in Armadale post code 6112 and the item is being sent from its Morley store !!! On checking today and wanting to cancel the order and get a refund am told item is too far progressed to cancel now yet they cannot give me a definite date of when the item will be available for pick up at the Armadale (6112 post code) store and its being shipped from their Morley store!! Bad crappy appalling service. The litlle girl who i bought this for has had her birthday and have replaced this with another doll's pram . To anyone else wanting to buy anything from Target online be warned. Awful service on the ground and from the online team. Must post to the Media about this and the ombudsman. Awful terrible service.

I order Batmobile Lego online. The box is damaged and seal with a scotch tape. In the first point, why the staff has packed a damaged box to customer. Will never recommanded to shop at Target online again.

I honestly wish I had read this page before trying to order online. I used a gift card to purchase items for my son. The online system had issues, it used money on my gift card but my order didn’t go through. Spoke to customer service on the 15/03/2021 and they said they would refund me using EFT. I send them my details and guess what, I still haven’t gotten my refund. When I ask them they say I should check with my financial institution because the money was transferred. My bank said it would have been in my account by now if they transferred on the 19/03. I lost $100 and still waiting for my money. Who do I report them to?

I shopped twice at Target Hay st Perth in the last week. The customer service was exceptional both time. Staff saw be struggling to carry my items and help me to the counter and went to the trouble of finding a box. They were happy friendly and eager to help.

I wish I had read the reviews here first before ordering online - please don’t make the same mistake.

Do not order furniture or heavy items from Target Online. It will not arrive within the ‘due date’ they give you and their customer service is terrible and useless.

They also charge you $39 shipping fee. It’s not worth it for a cheap-looking product. I’ll be returning it once it finally arrives.

wow target is the worst on line shopping you can do. do not get teh goods and they refuse to refund the money. Is this even legal? they say it is! so unhelpful no responsibility taken from them.
DO NOT USE TARGET ON LINE SHOPPING!!!!

I WAS previously extremely happy with Target online but a true show of poor customer service and misleading statements became very apparent at Christmas time... this is my experience:-

Target SPECIFICALLY advertised to consumers to order online before the 15th December cut off, to ensure orders would arrive before Christmas Day (many of my attempted orders for my children's intended presents were being refunded in the month leading up to Christmas as stores had massive stock and supply issues and quite understandably so), but I put my last order through; having first confirmed it was all in stock and instead of going to their competitor, but after only receiving part of my order, the rest didn't arrive until later in January. My follow up emails would receive standardized responses, being that "it's on the way" and "it's expected to arrive within the next few days" (which, was then actually weeks later), and then absolutely no reply whatsoever from Couriers Please when attempted to contact them directly until after the fact. I finally received a very late reply (was stated to be within 2 working days) advising "it's been delivered". Well thank you for stating the obvious! THAT'S MASSIVELY MISADVERTISING TARGET and you've contravened the Trades Practices Act 1974. Sneaky way to take customers money and boost your December figures indeed... if you cannot / did not deliver on that arrangement you entered into then you should have immediately refunded me (instead of money grabbing and having my children's Christmas presents arrive late) and I would have most happily shopped elsewhere, with your competitor!

No wonder Target is going down the gurgler. I ordered online and they cancelled my order because it was a fraudulent transaction considering I just used the same cc to pay for coffee the same day. I decided to call up Perth Target and after asking if the stock is available, whoever answered decided to hang up. Don't waste your money or time with Target.

Very bad and racial behavior from service lady BRon from target buranda, qld .

Target could not care less for their customers. They do not return phone calls or investigate the issues with delivery. They refund you without permission & be done with you. Unprofessional Uncaring DO NOT SHOP ONLINE!!!!

Do not order from target online!! More often then not you will pay for it, wait 3 days for a shipping update, and then they will tell you sorry your item is not in stock! Then you will have to wait fir a refund. Happened to me buying school shoes this year, now 4 business days out from school starting I’ve got to hunt down new shoes!

I bought on last year December until today the parcel still did not arrive. the courier is CourierPlease. Target please stop working with CourierPlease in Australia. They are the worst delivery company.

Target dont buy on line its a 2 dollar shop now
No customer service
Bought a netendo switch on line
Few day ago for my kids not delvered
When i called up said to me its with cant trace
Having delvery problems from bull creek in wa to lynwood 6147
What hocus pocus and just disconnects chat very poor and bad service still not delvered been days

Ordered my son a quad for Xmas 8 weeks ago, they took the money but still no quad, had no confirmation or emails

Still hasn't arrived!
Well considering we haven't received the units yet and the courier can't provide a ETA, its one star for me. The unit is coming from SA and is at least a week late, yet online showed units in Albany and other stores in WA. Target online can't give more than a 3 to 5 day turn around until item is purchased so that isn't a good indication. Very disappointed Target!

I visited this store for a specific purchase using my Fly Buys Dollars and left without the purchase and disappointment with the “Service” provided. I had entered my FlyBuy redemption dollars via the app before the sale. Trying to negotiate the “Mixed Payment” was difficult and the young assistant did her best to help me. The sale was repeatedly declining so she asked another assistant for help. The second assistant was not prepared to help us at all to complete the sale. You have chosen to work on a public holiday. Please make the effort to assist customers who are visiting this store with their POS difficulties. I will not be shopping here again.

Wouldn’t even give them this one star. Absolute disgrace of a company and couldn’t run a brothel. Ordered my son a quad for his Christmas and got told held up due to covid even though quad was ordered months before Christmas. Tried for refund and chasing up item and had better conversation with my two year old. How a company can get away with disheartening so many people and kids is absolutely shocking. WOULD AVOID AT ALL COSTS.

Like many others, we are still waiting on Target to come good with an online order made in the first week of December with an estimated delivery date of December 10th. Target simply passed the buck pinning it on couriers please (who are probably the worst courier in the country) and have been next to no help just advising to contact Couiers Please who don't reply to their web form or pick up their phone.

Still haven’t received my order placed on 4th December. Their delivery partner Courier Please is absolute useless