Really good choice of products, competitively priced. We bought a Franke 1.5 bowl black sink and Leisure Aquanoomic Aquaform tap. Very happy with both items. Delivery seemed a little slow and I was co... See more
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Taps UK kitchen and bathroom items including Franke, Astracast, Smeg, Mira and Europa, we sell a range of products from composite Franke sinks, Franke Taps and Astracast Kitchen taps to Rangemaster stainless steel sinks and Ignace taps. We currently have massive reductions on franke, astracast and europa our offers include fantastic quality products at cheap affordable prices. Taps UK home of all you kitchen and bathroom needs
Contact info
Unit 26, The Furlong, Berry Hill Industrial Estate, WR9 9AH, DROITWICH, United Kingdom
- 01527 868 500
- helpdesk@tapsuk.net
- www.tapsuk.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 2 weeks
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Wrong item sent.
Rail for shower,not as pictured.Customer service unhelpful.Returns process not good.Returns note had to be printed,I don't have access to a printer.Also had to pay £8.25 to return item that was incorrect.
Quick efficient delivery of sink with…
Quick efficient delivery of sink with lots of updates on delivery which I liked Have now installed sink and it is lovely Thank you
Great products
The bin we bought was at a great price…
The bin we bought was at a great price and the delivery was earlier than expected.
Very happy with everything Taps did from product to service, I will definitely check out the site for future deals
Tap arrived within a week
Tap arrived within a week. Nice looking tap, feels heavy. But no instructions! so I have two small rubber washers on my windowsill because my husband didn't know where they fit.
Really hoping it doesn't start leaking, because of the washers not being fitted.
Excellent product at a great price
Excellent product at a great price. Super fast delivery! Will definitely buy from again.
Order received next working day as paid…
Order received next working day as paid for and as ordered. Well packaged and at promotional price. Very pleased.
Great value for money
Great value for money, as the same tap cost more elsewhere. Quick and efficient service and delivery.
Excellent quality .
Order and payment process was ok, but I had to chase delivery. Quality of item excellent.
Great service and such a massive range
Great service and such a massive range. Bought all new taps for my bathroom
Outstanding
Outstanding. Received item one day after ordering with free delivery. Franke item considerably cheaper than anywhere else.
Excellent customer service and quick delivery
I ordered a replacement Villeroy & Boch kitchen sink from TapsUK. Their price was lower than that of competitors and the delivery, free of charge, occurred within two working days of my order. An email enquiry the day of my order was answered immediately (and helpfully). I received an email on the day of dispatch - the next working day after my order had been placed - giving me information about delivery and tracking. The company making delivery were excellent, where so many these days are not: their tracking worked perfectly and the person making the delivery was helpful and considerate, giving me time to check the contents of the package. I thought customer service was very good indeed.
What amazing service
What amazing service
Once we got through to the advisor and they checked up on our request to confirm the product we wanted was in stock by us sending a picture on email which they checked on the spot and confirmed correct sink and next day delivery for a small fee
it was faultless A-Z
from top class packing to on time courier delivery next day. I would highly recommend Taps uk and the delivery company
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