Tahoe Mountain Sports Reviews 245

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I bought from Tahoe Mountain Sports because of their very competitive pricing (not realizing I'd also get a free pair of very cool socks in the process). When my jacket arrived, I had a size concern a... See more

Rated 5 out of 5 stars

Wonderful doing business with TMS. Their website is easy to navigate, secure and a pleasure. Shipping was much faster than I thought, especially for me being on the other side of the country from them... See more

Rated 5 out of 5 stars

I've been shopping at Tahoe Mountain Sports for over a year now and their selection is still growing! It's a cool little sports shop right in my back yard. I told my girlfriend about their clothing... See more

Rated 5 out of 5 stars

Just wonderful! I needed a product to arrive to Toronto over the weekend, and no other company online had offered to help me arrange a fast shipping that same day a via online support chat. Tahoe MS d... See more

Company details

  1. Camping Store
  2. Hobby Store

Information provided by various external sources

Tahoe Mountain Sports offers outdoor gear, clothing, footwear, and backcountry equipment with free shipping in the contiguous US on all orders over $99. Check out our great selection of Patagonia, Mammut, Icebreaker, Deuter, Kuhl, Merrell, Smith Optics, Dakine and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

245 reviews

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Rated 5 out of 5 stars

Perfect!

Replacement tent poles were the perfect size. Thanks.

17 October 2015
Unprompted review
Rated 5 out of 5 stars

Fast

Find the hat I wanted for my son. Delivery was fast - within one day of ordering!

13 September 2015
Unprompted review
Rated 5 out of 5 stars

Quick, Fast service

I placed a quick last minute order for an item that was hard to find elsewhere. Tahoe Mountain Soorts delivered it fast before I departed on my trip. Thanks!

1 September 2015
Unprompted review
Rated 5 out of 5 stars

Great experience!

Wonderful doing business with TMS. Their website is easy to navigate, secure and a pleasure. Shipping was much faster than I thought, especially for me being on the other side of the country from them. Package showed up, and was a surprise! Thank you Tahoe Mountain Sports!

28 July 2015
Unprompted review
Rated 5 out of 5 stars

Great Experience!

The item I purchased was competitively priced and the description was accurate. I received an immediate response upon completion of my purchase and the item was shipped within a few days. Thank you!

24 July 2015
Unprompted review
Rated 5 out of 5 stars

Great communication and excellent customer service - thank you!

Tahoe Mountain Sports treated me as the only customer they had. They were very friendly and helpful and even helped me save money. Thank you Tahoe Mountain Sports for your great customer service, fast shipping and great selection. And they did all this in the midst of moving store locations. Thank you!

23 October 2014
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and support,Great Products and speedy hassle free deliver :)

We recently purchased the Deuter Kid Comfort 3 from TAHOE Mountain Sports after Extensively and Exhaustively researching the many child carriers available,living half a world away in Australia was no issue as the customer service i received was to bluntly put it IMPECCABLE! We recieved the carrier in no time at all and our little one absolutely loves it! Its and amazing piece of outdoor gear as its extreemly comfortable to wear and very comfy for our little miss too after hours of walking,its very well designed and has plenty of storage compartments,its is also very adjustable for both the child and adult :)
the online chat support department quickly checked to see if my product was in stock and gave me the exact pricing including shipping costs,we recieved constant updates on order processing and shipping updates also were able to track the package in transit.we also recieved a 15% discount on the carrier which ended up saving us over $150 compared to if we had bought this carrier here in Australia,the range of quality products at TAHOE is almost endless,we will definitely be shoping here again :) and would happily recomend this store to anyone after quality products and great customer focus from start to finish :)

29 September 2014
Unprompted review
Rated 5 out of 5 stars

Quick easy transaction

I ordered a GO PRO Fetch harness for my dog. The harness came faster than I expected and the shipping was free.

2 September 2014
Unprompted review
Rated 5 out of 5 stars

Super

Great to deal with. They had what I wanted in stock and it was shipped super fast. Cannot complain.

1 September 2014
Unprompted review
Rated 4 out of 5 stars

Not everything was in stock, but...

For the first time (ordering products online) I actually received an email from a supplier, Tahoe Mountain Sports which provided my options to include cancelling the order. Typically you receive some products and are informed of a delay in writing. I appreciated their honesty and that is why I elected NOT to cancel my order. I received the first items as requested and without delay.

30 August 2014
Unprompted review
Rated 4 out of 5 stars

Love the boots I got!

I ordered snow boots and they came in way aster than expected! I obviously haven't gotten to wear them in te snow yet, but I walked around in them and they were very comfortable, warm and they fit great. I got a size up from my normal size so that I could wear multiple pairs of socks with them.

27 August 2014
Unprompted review
Rated 5 out of 5 stars

New company for me and a satisfied customer for them

I'd never even heard of Tahoe Mountain Sports until I googled the Thermarest air mattress I was looking for and saw they had the best price for exactly what I was looking for. I took a chance, and won the lottery. Smooth transaction, quicker than promised delivery, and a great product at a great price. I would definitely buy from them again.

24 August 2014
Unprompted review
Rated 1 out of 5 stars

Received the WRONG PART, misleading website construction!!

I lost a basket from my Black Diamond hiking poles. When I searched for it on-line, I was happy to find it on Tahoe Mtn. Sports as a "spare part" for the pair. The basket looks sort of like a snow-flake with a portion of the outer sector missing, but it's purposefully molded that way. It looked exactly like that on-line so I clicked on it and bought it. What I recieved was a pair of small, round baskets, they are from Black Diamond, but the WRONG PART!

24 August 2014
Unprompted review
Tahoe Mountain Sports logo

Reply from Tahoe Mountain Sports

The listing showed several different spare parts Black Diamond trekking poles and including the 3/4 baskets, which we do not currently have in stock. We understand how this listing might be confusing so we have separated it into several individual product listings to prevent any future issues.

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