The Tackle Box Reviews 120

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and knowledge. Many people appreciate the promptness of the delivery service, noting that orders often arrive quickly and well-packaged. Consumers are also very satisfied with the quality of the products and the ease of the ordering process. However, some customers experienced issues with the delivery courier, leading to delays and missed delivery windows. Despite these isolated incidents, the company was noted for its proactive communication and efforts to resolve these external delivery problems.

What people talk about most

Service

Consumers find service to be positive. Many reviewers consistently praise the prompt, swift, and fast... See more

Product

Customers had positive experiences with product. Reviewers praise the good choice and availability of... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Order

Reviewers highlight positive aspects of order. Customers praise the easy ordering process, fast delivery, and... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the helpfulness and knowledge of the... See more

Based on these reviews

Rated 5 out of 5 stars

A huge thank you to the Tackle Box for fixing my bite alarms that weren't connecting properly. A superb rang of tackle (including their brilliant Darent Valley & CF-X own brands), great stock leve... See more

Company replied

Rated 5 out of 5 stars

Great service as usual from Tackle Box, I've used them for probably 15 years, if they haven't got what you want they will call you to let you know when it will be in stock or offer an alternative. A... See more

Company replied

Rated 5 out of 5 stars

Called them regarding reel repair. Knew what problem was. Said 50p for the part. Posted to them Monday and got it back repaired Friday. Only charged £5 labour. Fast efficient reasonable cost and hones... See more

Company replied

Rated 5 out of 5 stars

Great communication and a discount as my purchase was an ex display model with minor scuffs that are barely noticeable. Delivery arrived well packaged and was very fast .im sat in the chair by a lake... See more

Company replied


Company details

  1. Fishing Store
  2. Bait Shop

Written by the company

Over 40 years experience providing you with the best fishing tackle, competitively priced with comprehensive, sound advice, excellent customer service and fast worldwide delivery. Rod building and repairs, Reel repairs in our in house workshops.


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service , never received anything like it from other tackle shops , my Darrent valley top section was snapped in the van and they sent out a replacement free of charge ready for my weekend session , will be using the tackle box a lot more from now on

8 April 2026
Unprompted review
The Tackle Box logo

Reply from The Tackle Box

Thanks Thomas and glad we could help

Rated 5 out of 5 stars

The best tackle shop in the country!

A huge thank you to the Tackle Box for fixing my bite alarms that weren't connecting properly.
A superb rang of tackle (including their brilliant Darent Valley & CF-X own brands), great stock levels, and the best customer service in the business.

Quite simply, the Tackle Box is the best tackle shop in the country by quite some margin

21 February 2026
Unprompted review
The Tackle Box logo

Reply from The Tackle Box

Thank you John. :-)

Rated 5 out of 5 stars

Hi s quiver tips

Quick process on problems will definitely use again

27 January 2026
The Tackle Box logo

Reply from The Tackle Box

Thank you Fred and glad we were able to help.

Rated 5 out of 5 stars

Lovely little rod

Lovely little rod
I use a two rod set up
2 Oz tip
With bait runners
Club rules only light rods
But works well for fist up to 10 lb

25 January 2026
The Tackle Box logo

Reply from The Tackle Box

Thank you for your feed back

Rated 5 out of 5 stars

Great service as usual from Tackle Box

Great service as usual from Tackle Box, I've used them for probably 15 years, if they haven't got what you want they will call you to let you know when it will be in stock or offer an alternative.
Always prompt service, usual get your order within the same week.

26 December 2025
The Tackle Box logo

Reply from The Tackle Box

Thank you for your comments Anthony

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