Tableclothsfactory Reviews 

2,674
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that items match their online descriptions perfectly, offering wonderful quality and vibrant color choices for all kinds of festive celebrations. People also deeply appreciate the highly competitive pricing and extremely fast shipping services that consistently ensure packages arrive right on time. However, some people mentioned receiving specific products featuring thin materials or occasional quality defects such as broken plastic cups and unusable glassware. Others experienced frustrating challenges regarding customer support communication or encountered unexpected difficulties when attempting to cancel their pending orders before shipment.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and description accuracy, noting that items arrive... See more

Quality

Consumers find quality to be a major highlight, with reviewers consistently praising the high-grade materials... See more

Delivery service

Customers expressed great satisfaction with the delivery service, noting that shipping is fast, dependable,... See more

Order

Customers consistently note positive experiences with order accuracy and delivery speed, highlighting that... See more

Price

Reviewers mention positive feedback about price, highlighting that costs are very reasonable, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 12 Polyester 12"x108" Table Runner Hunter Emerald Green - Durable & Wrinkle-Resistant Table Decor for a family reunion banquet. They arrived folded several times and had some creases. Two... See more

Rated 5 out of 5 stars

I have used Tablecloths factory many times over the years. The selection is wonderful! I can always find something that will fit my needs perfectly. The quality is great, and I continue to use the pro... See more

Rated 5 out of 5 stars

Great website for easy searching. easy ordering, fast shipping, good communication, excellent pricing. product exactly as described. We ordered one as a sample then ordered for the entire reception.... See more

Rated 5 out of 5 stars

I was so nervous about purchasing from a company that I had not previously used before for this important event. My fears were completely unfounded. Everything I ordered was exactly as described and... See more


Company details

  1. Party Store
  2. also in
  3. Wedding Service
  4. Wedding Store

Written by the company

TableclothsFactory is a premier U.S.-based e-commerce retailer specializing in high-quality event linens and party decor at wholesale prices. Founded over 20+ years ago, the company has grown into a nationwide destination for wedding planners, event coordinators, and DIY hosts


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,674)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible Return Policy

At first my shopping experience was pleasant. The site has a lot of variety at great prices. However, after I made a large order of items I was only dissatisfied with a couple bulk items and wanted to change them for something else. After reviewing their return process I am completely dissatisfied with this site. The return options are so ridiculous it forces you to keep your items. The amount of the items I wanted to return was about $130 and I would’ve had to pay about $95 to return them. I would not use this site again.

27 April 2025
Unprompted review
Rated 2 out of 5 stars

Terrible return experience

Product was good. First set of placemats had to returned because the color was not as described or shown in photos. Ordered a second set that were great. But I returned the first set with the proper return label and in less than the 30 day window but NEVER received my refund. I have spent months fighting with the company who refuses to refund my $76 and says they can’t look anything up by their return label code and I have to prove delivery via the tracking number from USPS. So…be careful or it will cost you double if you don’t get it right the first time.

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Quality product

I love the quality product for the price.. I purchase table cloths for our church and they get used for everything. I like how they hold up. As the reception coordinator, I need things to look nice for every occasion from a wedding to a potluck. I love the color options as well. When preparing for a wedding, budget is important, so I feel confident recommending that a bride can order tablecloths more economically than renting if she prefers.
This last order was just for a few pretty card tablecloths to make a tea party more beautiful.
Thanks for the help.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful and great customer service!

The tablecloths I ordered were on back order and due to be in the Monday before the Saturday I needed them. I paid for 2 day postage in hopes they would arrive. I chatted with customer service 2 times the week before to see if they thought I might get them. I was assured that my order was at the top and they would do their best. The tablecloths arrived a day early. I could not have been more pleased. They were gorgeous, great quality, and just what my daughter’s wedding reception needed. I can’t recommendthem enough! Thank you!

25 March 2025
Unprompted review
Rated 4 out of 5 stars

There decent

Fast shipping. Got them for a bday party. They worked well didnt stain. Only issue i had is some of the hems started to undo after washing and drying.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Good Quality

The tablecloths are made of quality fabric. They are very good for the price. I will use these on 6 feet tables. They drape onto the floor a bit but I like them that way.

24 March 2025
Unprompted review
Rated 4 out of 5 stars

Be careful to wash colors separately

Ordering and delivery was excellent. I ordered red tablecloths whose color ran. It wasn't an issue since I only had a small rag in the load with them but a warning to wash separately might be wise. Otherwise, I have been pleased with the tablecloths. They wash nicely. I dry them only for 3-4 minutes and then lay them flat on a bed to eliminate the need for ironing.

20 March 2025
Unprompted review

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