They have looked after me here for years and I’m grateful for their help on this occasion as on many others. Not only is the work reassuringly first class, they have made every effort to be accommoda... See more
Company replied
Location
Switch locationBirmingham Road, Bishopton, CV37 0RN Stratford-upon-Avon, England, GB
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See what reviewers are saying
Easy to book, with work fitted in within a short time scale. Given all the information I needed at every point, from booking queries to being kept informed of progress whilst work being carried out. C... See more
Company replied
Very pleased with the attention to detail I received with all costs & required work to be carried out explained in detail.
Company replied
Good evening had a great experience at mini Stratford upon Avon this week….we took our mini countryman in for a service and mot on Monday this week ….the team there are super polite , the 2 ladies on... See more
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Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Birmingham Road, Bishopton, CV37 0RN, Stratford-upon-Avon, England, United Kingdom
- 01789201999
4.8
Excellent
111 reviews
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Mini care
I purchased my mini from this showroom, and have been impressed by their customer care and professionalism throughout my experience of dealing with them.
29 September 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Dear T P, Thank you very much for your wonderful review. We are delighted to hear that you have been impressed by our customer care and professionalism during your experience with us. It is always our aim to provide the highest standard of service to all our customers, and your kind words mean a great deal. We hope you are thoroughly enjoying your MINI and look forward to welcoming you back to Sytner Stratford MINI in the future. Kind regards, The Sytner Stratford MINI Team
Very pleased with the attention to…
Very pleased with the attention to detail I received with all costs & required work to be carried out explained in detail.
28 September 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Dear Donald, Thank you very much for your kind words and for taking the time to share your experience with us at Sytner Stratford MINI. We are delighted to hear that you appreciated the attention to detail and the clear explanations regarding costs and required work. It is always our aim to ensure complete transparency and to keep our customers fully informed throughout their visit. Your positive feedback is truly appreciated, and we look forward to welcoming you back in the future. Best wishes, The Sytner Stratford MINI Team
Really helpful team of people
Really helpful team of people, looked after me and my Mini very well indeed, very happy to be a regular, satisfied, customer at Sytner Stratford Mini, Thank you
21 September 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Dear Mandy, Thank you ever so much for your lovely review. We’re delighted to hear that our team looked after both you and your Mini so well. It’s truly rewarding to know that you’re happy and satisfied as a regular customer at Sytner Stratford MINI. Your kind words mean a great deal to all of us, and we look forward to continuing to provide you with the excellent service you deserve. Warm regards, The Sytner Stratford MINI Team
Amazing MINI
Friendly and helpful and my car was ready when I wanted it and cleaned.
21 September 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Dear Simon, Thank you very much for your kind words and positive feedback. We are delighted to hear that our team at Sytner Stratford MINI provided friendly and helpful service, and that your car was ready and cleaned when you needed it. It is always our aim to ensure a smooth and pleasant experience for all our customers. Your support means a great deal to us, and we look forward to welcoming you back in the future. Best regards, The Sytner Stratford MINI Team
Great Service as always
They have looked after me here for years and I’m grateful for their help on this occasion as on many others. Not only is the work reassuringly first class, they have made every effort to be accommodating and get me out of trouble when circumstances conspired against me!
I’m very happy to recommend.
15 September 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Thank you very much for your kind words and continued loyalty over the years. We’re delighted to hear that our team has consistently provided first-class service and support, especially during challenging times. It means a great deal to us that you feel well looked after and valued as a customer. Your recommendation is greatly appreciated, and we look forward to being of assistance to you for many years to come. Thanks once again for taking the time to share your experience.
Excellent Service offered!
Charlotte a rep for Sytner was patient informative and understanding.
Took time to explain questions I asked of her about the service.
16 September 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Dear Teresa, Thank you so much for your kind words. We are delighted to hear that Charlotte was patient, informative and understanding throughout your experience. It’s wonderful to know she took the time to thoroughly explain your questions regarding the service. We truly value your feedback and are pleased that our team could provide the support you needed. Your satisfaction means a great deal to us, and we hope to assist you again in the future. Kind regards, Sytner Stratford MINI Team
Efficient service
1 September 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Dear Natalie, Thank you very much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you found our service efficient, as we always strive to provide a smooth and satisfactory experience for our customers. Your feedback is greatly appreciated and serves as a wonderful encouragement to the entire team at Sytner Stratford MINI. We look forward to welcoming you again in the future. Best wishes, The Sytner Stratford MINI Team
Good people doing excellent work.
28 August 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Thank you, Paul, for your kind words and positive feedback. We are delighted to hear that you had such a good experience with our team. It is always our aim to provide excellent service and ensure everyone feels valued and well looked after. Your recognition truly means a lot to us and motivates the entire team to maintain these high standards. We look forward to welcoming you back in the future and continuing to deliver the quality and care you expect.
On time and helpful.service carried out…
On time and helpful.service carried out effective and future potential problems pointed out.
17 August 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Dear Carole, Thank you very much for your kind words and positive feedback. We’re delighted to hear that you found our service punctual and helpful. It’s always our aim to carry out effective work and to ensure any potential future issues are clearly communicated, so your satisfaction means a great deal to us. We truly appreciate you taking the time to share your experience and look forward to welcoming you back to Sytner Stratford MINI in the future. Best wishes, The Sytner Stratford MINI Team
Very Helpful service Team
The two ladies on the service desk were very helpful and kept me updated whist the car was in for repair.
7 August 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Dear Dave, Thank you ever so much for your kind words. We’re delighted to hear that the two ladies on our service desk were able to assist you efficiently and keep you informed throughout your car’s repair. It’s always our aim to provide excellent customer service and ensure you feel supported every step of the way. Your feedback is truly appreciated and serves as a great encouragement to the team. We look forward to welcoming you back to Sytner Stratford MINI in the future. Best wishes, The Sytner Stratford MINI Team
Great customer service
Easy to book, with work fitted in within a short time scale. Given all the information I needed at every point, from booking queries to being kept informed of progress whilst work being carried out. Cheerful and welcoming staff. Reassuring to have car checked and nice to have option to have car washed. Useful to have a work station whilst waiting too.
29 July 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Dear Mrs A, Thank you very much for your lovely review. We’re delighted to hear that you found the booking process straightforward and appreciated the prompt service. It’s great to know our team kept you well informed and made you feel welcome throughout. We’re pleased you enjoyed the additional touches, like the car wash and having a comfortable workstation while you waited. Your kind words mean a great deal to us, and we look forward to welcoming you back to Sytner Stratford MINI in the future.
Friendly and helpful service
They found the right car for us and the process of buying it was easy. All the staff are always helpful even when they are very busy. There is always plenty of complimentary refreshments available too. I loved the “chocolate Friday” event. I’ll be sure to visit in the future on a Friday.
24 July 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Dear Erma, Thank you ever so much for your lovely review. We’re delighted to hear you found the perfect car and that the buying process was straightforward. It’s wonderful to know our team’s helpfulness made a difference, even during busy times. We’re glad you enjoyed the complimentary refreshments and the “Chocolate Friday” event – it’s always a treat! We very much look forward to welcoming you back on a future Friday. Best wishes from all of us at Sytner Stratford MINI.
Brilliant first class service
Even though it seemed I wasn't booked in the problem was soon solved in an understanding & efficient manner.
My booking went ahead as planned
14 July 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Dear Charlotte, Thank you very much for your kind words and for taking the time to share your experience. We are pleased to hear that the issue with your booking was resolved quickly and efficiently, allowing your appointment to proceed as planned. It is always our aim to provide understanding and attentive service to all our customers. Your positive feedback is greatly appreciated and encourages us to maintain the high standards you expect from Sytner Stratford MINI. Kind regards, The Sytner Stratford MINI Team
Very comfy with hot or cold drinks with…
Very comfy with hot or cold drinks with snacks available. Perfect.
13 July 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Dear Robert, Thank you ever so much for your kind words. We’re delighted to hear you found our facilities comfortable and enjoyed the selection of hot and cold drinks along with the snacks available. It’s wonderful to know that your experience was perfect and met your expectations. Your feedback truly means a lot to us, and we hope to continue providing a welcoming and cosy environment for all our visitors. We look forward to welcoming you back again soon. Best wishes, The Sytner Stratford MINI Team
Extremely pleasant staff
Extremely pleasant staff, always make the trip and experience of spending money more pleasurable!
22 June 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Dear Owen, Thank you ever so much for your kind words. We are absolutely delighted to hear that our team at Sytner Stratford MINI made your visits enjoyable and that the experience of spending with us was a pleasure. It’s always our aim to provide excellent service and create a welcoming atmosphere for all our customers. Your positive feedback truly means a great deal to us. We look forward to welcoming you back again soon. Best wishes, The Sytner Stratford MINI Team
Great customer service, faultless.
Such great service from Mini Stratford-Upon-Avon. Charlotte was excellent, friendly and professional. Online check in was easy and clear. The car health video was welcome. On pick up, everything was explained. It's always a pleasure to visit this place.
17 June 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Dear Susan, Thank you very much for your kind words and for taking the time to share your experience with MINI Stratford-Upon-Avon. We are delighted to hear that Charlotte provided excellent, friendly, and professional service throughout your visit. It’s wonderful to know that the online check-in and car health video were helpful, and that everything was clearly explained upon collection. We truly appreciate your continued support and look forward to welcoming you back again soon. Best wishes, The MINI Stratford-Upon-Avon Team
Efficient & Friendly Service
Efficient service, friendly and polite staff, I received regular progress updates on the service work which was carried out on my car and the work was completed in the time estimate that I had been given.
17 June 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Dear Anthony, Thank you very much for your kind words and for taking the time to share your experience with Sytner Stratford MINI. We are delighted to hear that you found our service efficient and our staff friendly and polite. It’s great to know that the regular progress updates and timely completion of the work met your expectations. Your feedback is greatly appreciated and motivates us to maintain the high standards our customers deserve. We look forward to welcoming you back in the future. Best regards, The Sytner Stratford MINI Team
Reply from Sytner Group - Sytner Stratford MINI
Dear Chris, Thank you ever so much for your kind words and for taking the time to leave us a 5-star review. We’re delighted to hear that you consistently receive great service at Sytner Stratford MINI. It’s always our aim to provide a friendly and professional experience for all our customers. Your positive feedback truly means a lot to the entire team. We look forward to welcoming you back again soon and continuing to meet your expectations. Best wishes, The Sytner Stratford MINI Team
Reply from Sytner Group - Sytner Stratford MINI
Dear Steven, Thank you very much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that your experience with Sytner Stratford MINI was straightforward and without any issues. It is always our aim to provide a smooth and enjoyable service for all our customers. Your positive feedback is greatly appreciated and motivates us to maintain the high standards you experienced. We look forward to welcoming you back in the future. Best wishes, The Sytner Stratford MINI Team
The service team were very helpful
The service team were very helpful. Thank you.
28 May 2026
Unprompted review
Reply from Sytner Group - Sytner Stratford MINI
Dear SP, Thank you very much for your kind words. We are delighted to hear that our service team were helpful during your visit. It is always our aim to provide a friendly and efficient experience for all our customers. Your feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at Sytner Stratford MINI. We look forward to welcoming you back in the future and continuing to provide the high standard of service you expect. Best wishes, The Sytner Stratford MINI Team
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