Nikki and Christiana in the service team know how to get the job done that's all I can say. From a terrible experience with the sales team, they sorted all of our concerns, took back the car to be... See more
Company replied
Ravens Way, NN3 9UD Northampton, England, GB
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Nikki and Christiana in the service team know how to get the job done that's all I can say. From a terrible experience with the sales team, they sorted all of our concerns, took back the car to be... See more
Company replied
Came along for a booked appointment and met with Daniel K. He put us at ease straight away, was really helpful and professional throughout. He showed us around the car and same on the test drive with... See more
Company replied
Very well looked after and everything explained in a polite and professional way. Great service on the day and I hope the car performs as well in the coming months.
Company replied
Visited without an appointment and was met by Geani who pointed us in the right direction without being pushy. Both Geani and Louis were professional, polite and helpful ensuring the purchase of our v... See more
Company replied
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Ravens Way, NN3 9UD, Northampton, England, United Kingdom
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Had a great experience at Sytner Northampton. Matthew assisted us and was very professional and knowledgeable throughout. Overall, we couldn’t fault the service and would recommend to anyone looking for their next car.

Reply from Sytner Group - Sytner Select Northampton
Chris was a pleasure to deal with from start to finish.
As a customer it’s lovely to have a nice straight forward transaction especially in this weather.
Shout out to Lewis as well!!
Thank you guys I’m very pleased with my new car!!!

Reply from Sytner Group - Sytner Select Northampton
Couldn't fault a thing. Both Ty and Alex were very helpful, polite and explained things well. Quick transaction with buying our new car!

Reply from Sytner Group - Sytner Select Northampton
So the process is purchasing the vehicle was a breeze, the vehicle was purchased on the 13/06/26 but the vehicle I purchased failed me within 10days (23/06/26)!!!
The customer service I received from the after car sales team has been absolutely diabolical, I was left stranded for approximately 3 hours the break down recovery I was meant to receive never came I had to seek help from family who came and jump started the vehicle so I could drive it to sytner select servicing centre myself!
When I got there I was just told to sight some paperwork had the key over and they would be in contact between 24 - 48 hours with a diagnosis of the vehicle to let me know what is the fault with the vehicle. The first 24 hours went by I heard nothing so I contacted them for an update and was told the vehicle hasn’t even been seen. I called again 48 hours after and no one answered I had to call the main sytner select for information but they couldn’t give me much information.
Me and my 2 children have been left with no vehicle and have been inconvenienced and left in distress fuming is an understatement at this point!

Reply from Sytner Group - Sytner Select Northampton
Alfie is helpful to me and my husband.
He is a very hardworking and smiles

Reply from Sytner Group - Sytner Select Northampton
Alex and Josh were great through the process. They made buying my first EV and new car a breeze. Thanks for all the support.

Reply from Sytner Group - Sytner Select Northampton
Have bought multiple cars from here now (throughout a name change) and they are great, Lloyd was our salesman who looked after us and was fantastic, he understood what was important to us and helped us find what we needed! The manager Louis who took over to complete the purchase was transparent with everything and helped us brilliantly. Very friendly

Reply from Sytner Group - Sytner Select Northampton
Service from start to end was great!
Was served by Little Ollie. Process was smooth and transitioning from old vehicle to new couldn't have been any easier, thanks for your service!
Honestly grateful

Reply from Sytner Group - Sytner Select Northampton
Staff and how I was dealt with on the visit.
Greeted by Amy on arrival, who ensured I had the keys for the cars I’d selected to view.
Found the car I wanted, Rakesh talked me through all the documents, demands and needs, warranty Guard X.
On collection day Louis greeted by who walked me through the final paperwork,

Reply from Sytner Group - Sytner Select Northampton

Reply from Sytner Group - Sytner Select Northampton
Friendly and helpful, we dealt with Matt and Louis, fully transparent with cost and service packages etc.

Reply from Sytner Group - Sytner Select Northampton
Great service all around from everyone involved in the sale. Made my experience really nice and easy.

Reply from Sytner Group - Sytner Select Northampton
Brilliant service by Ollie and Ollie, answered every question I had and any worry I had with the car was dealt with there and then, great customer service and didn’t feel pressured into anything at all.

Reply from Sytner Group - Sytner Select Northampton

Reply from Sytner Group - Sytner Select Northampton
Great service from Matt and Ty.
Quick and made it very simple.
Would highly recommend.

Reply from Sytner Group - Sytner Select Northampton
Great service from Matt and Ty.
Quick process
Definitely recommend

Reply from Sytner Group - Sytner Select Northampton
Fab team of Big Ollie, Little Ollie. Great service and offering of vehicles. Would thoroughly recommend.

Reply from Sytner Group - Sytner Select Northampton
Very polite and kind people. Highly recommend. Ollie and tye are the hero

Reply from Sytner Group - Sytner Select Northampton
Thanks, Ollie & Lewis - got me the deal I wanted, great service.

Reply from Sytner Group - Sytner Select Northampton
Friendly helpful and got us the deal we wanted.

Reply from Sytner Group - Sytner Select Northampton
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