Symonds & Sampson Reviews 

Excellent service yet again from Trudi, Karen and Gemma in the Yeovil Letting team. They handled the letting of my latest property with great professionalism, dealing swiftly with all showings and and supporting paperwork whist keeping my needs in mind and communicating fully. Always somebody to answer the phone and discuss with me, the service far outshines any of my previous letting agents. Thank you once again.

From our first dealings with Rosie and the lettings department at Poundbury, Dorchester, right through to receiving the keys, our experience has been more than positive throughout. Being new to the process of securing all the references and information required we can't imagine how we would have coped without the care and patience and attention to detail from the whole team.

What an asset Matt is to Symonds & Sampson. Always quick to answer any questions. Made the whole selling experience easy. Thank you.

We’ve just completed our purchase of a property marketed by Symonds & Sampson, dealing primarily with Julie Moore. They were brilliant from start to finish and in particular were really proactive, speaking to parties up and down the chain in order to keep things moving. They were also just thoroughly pleasant to deal with. As I was the buyer it’s worth noting I wasn’t actually Symonds & Sampson’s client so they didn’t owe me anything, but I think it’s a mark of their professionalism that they built such a good relationship with me as buyer in order to deliver for their client.

We have just sold our property in Bridport with the expert assistance of Isobella Rumsby.
Isobella has been thoroughly professional and always responded quickly to any queries we had along the way. The property brochure was prepared in a very timely way and was of a high standard.
Isobella definitely went the extra mile in keeping everyone in the loop and progressing the sale.
I have no hesitation in recommending Isobella and the friendly, professional team in Bridport.

We bought a house through the Ilminster branch - from beginning to end these staff are kind, responsive, and effective. I worked directly with Julie Moore and I can’t recommend her enough - 💯 % professionalism and efficiency and really personable which was important to us. Thank you so much Julie and team, excellent service received 💐 Clare & Edward, Ilminster.

We used Symonds & Sampson, Ilminster for the purchase of our property and have to say they were the most friendly, helpful, professional estate agents we could have used. We thank them for their service, particularly Julie who kept us informed throughout.

We recently sold and purchased through the Beaminster office and it was a wonderful experience start to finish. From the initial meeting with Caroline, who was professional, friendly and a real pleasure to deal with. To progressing through and dealing with both Matthew and James as well who were equally supportive, helpful and made communication easy. Thank you for making the process stress free and keeping us updated all the way through. We are so incredibly happy.

I recently purchased a property through Symonds&Sampson and the process was expertly managed by Isobella Rumsby.Her diligence,attention to detail and regular check ins made what is normally a stressful process an easy transaction.Top customer relations!

We have sold our own property and decided to rent a bigger property.
We chose to view a property that Symonds and Sampson (Poundbury office, Dorchester) were offering.

The viewing was arranged very quickly and when we attended, the lady that showed us around (Rosie Thorpe) was extremely professional and knowledgeable.

We immediately applied to rent said property, and Rosie kept us informed of the application progress throughout start to finish.

Once Rosie informed us that our application was successful, we were obviously very pleased.

My wife then asked if we have the measurements of the windows to be able to purchase Curtains in advance.

Rosie informed us that she did not have a record of the window sizes. However, exceeding expectation, she said that she would let us in the property again so we could measure up in advance of the move.

She met us at location and was very patient whilst we did the measurements.

Rosie’s customer service was amazing and she is a credit to her employers.

Thank you Rosie for making the whole process seamless 😊 you was a star ⭐️

I recommend any person looking to rent a property, Symonds and Sampson are total professionals.

I’ve instructed Symonds and Sampson twice now, and on each occasion the staff have been incredibly helpful. This latest move has been quite the most stressful I’ve ever undertaken, plagued as it has been by unnecessary delays and a marked lack of timely engagement from some in the chain.
Shula has consistently kept me informed and has regularly battled on my behalf. She has had to put up with a lot - not least of all my tendency to lapse into very bad language when things drifted (through no fault of hers!). Andy has also been extremely effective during the prolonged process and, like Shula, has frequently and forcefully intervened to try and speed things up.
Overall, I cannot fault Symonds and Sampson. The Sherborne office staff are cheerful and supportive and I have been most grateful for their help.
Should I ever decide that Rutland is not for me, I would have no hesitation in asking them to act for me again.

We viewed several properties with Symonds & Sampson and eventually ended up purchasing a property listed through them.
The sales negotiators were friendly, professional and knowledgeable, it was clear they had taken the time to understand the property details and sellers positions.
Communications have been easy and clear, with responses to queries received promptly.
With hindsight, we wish we had selected Symonds and Sampson to sell our property and they will be top of our list should we find ourselves needing to sell again in the future.

Thank you all at Poundbury Letting, they made the whole experience a pleasure as can be extremely stressful time, my many questions were answered promptly, the team found us the right property and the whole experience was a pleasure due to their continued support from application to the day we moved in. Thank you Rosie, Ismay, Zannette and rest of the team, you are all stars. Brenda

We have just purchased a house in Poundbury and have received excellent help and support from Peter Grout-Smith and team at the Poundbury office.
We don't envisage moving again but Symonds & Sampson would be our first choice if we did.

Absolutely brilliant, everything has gone wonderfully smooth with our whole letting journey. Levi & the team have been outstanding, they have always been at the end of the phone for any of our questions or queries, nothing had been to much trouble. We would highly recommend Symonds & Sampson.
Thank you

Peter Grout Smith and his team were very proactive in finding genuine prospective buyers for our property on Poundbury, during what was at the time of first marketing the property, a volatile market. They provided regular updates on viewings and feed back from the viewers and were always available to answer our questions and to reassure us, right up to completion on 20/05/2024.

We sold our much-loved family home of over 40 years through the Sherborne S&S office. The team were absolutely brilliant from start to finish: from James doing the valuation visit, then Amy & Shula coming to measure and sort the details, we were on the market very quickly with a great brochure.
Shula was our main contact and was brilliant at keeping in touch about viewings, feedback and then the lych pin between us and our Buyers. She worked so hard on our behalf, between us, the Buyers, both sets of Solicitors, to get everyone organised for completion. Super efficient, super friendly and lovely to deal with.
A really great & lovely S&S team in Sherborne - sadly now out of our area but if we could, we would use them again!

Levi was great! Friendly and helpful all the way through the process. Thank you!

Having just purchased a house through Shula at your Sherborne branch, I can confirm that I have received excellent customer service during my entire transaction. Shula and her team had superb knowledge of the local area and the house I purchased, she found time to let me go back to the property to review it and measure up, answered all of my questions and various emails. I would definitely recommend buying through Shula at your Sherborne branch.

Kirsty and her whole team at Symonds & Sampson Ilminster were brilliant when it came to selling our large victorian house at auction. They were extremely knowledgable, professional and helped us every step of the way. A special mention to Steve, who did a fantastic job with all the viewings. We can highly recommend them. We have also used Symonds & Sampson at Yeovil and have found them to be just as professional.