Sweet Inn Reviews 

208
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Terrible experience! When we arrived we only had 2 showers and one toilet (said there were two bathrooms). One of the showers didn't turn off once we turned it on. It ran all night. They came t... See more

Rated 1 out of 5 stars

The website pictures of the apartment at 15 rue de louvre were inaccurate, missing items of decor, rugs, different color paint. Now 2 months after we left the apartment the pictures on the website ha... See more

Rated 5 out of 5 stars

Sweet-Inn Brussels was a surprise, we actually didn't know what to expect, but when we entered the door of the 2 bedroom apartment, my wife and myself were breathless! The modern interior was well... See more

Rated 1 out of 5 stars

Absolutely TERRIBLE experience!!! DO NOT BOOK with this scam company!!! We arrived and couldn’t even get into the apartment because of a faulty lock. Waited an HOUR for an agent, and guess what? He... See more

Company details

  1. Vacation Rental

Information provided by various external sources

Sweet Inn holiday apartments in Paris, Barcelona, Madrid, Lisbon, Tel Aviv, Brussels, Rome, Milan Jerusalem, London, Seville, Dublin, and Juan Les Pines. Stay in an uniquely designed apartment with all the services you’d find in a hotel.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

208 reviews

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1.6

All reviews

(208)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Left high and dry!

Having booked a property through Airbnb with this despicable company at an agreed price, they decided to cancel our booking after we had booked flights and paid for other travel arrangements because they wished to relist the property at a higher price.

I very rarely leave reviews but I am so appalled by the behaviour of this company I feel compelled to warn any other prospective customers against doing business with them.

There are plenty of other holiday letting companies providing a far better service - don’t put your holiday at risk booking with these charlatans.

25 February 2021
Unprompted review
Rated 1 out of 5 stars

Left high and dry....

Having booked a property through Airbnb with this despicable company at an agreed price, they decided to cancel our booking after we had booked flights and paid for other travel arrangements because they wished to relist the property at a higher price.

I very rarely leave reviews but I am so appalled by the behaviour of this company I feel compelled to warn any other prospective customers against doing business with them.

There are plenty of other holiday letting companies providing a far better service - don’t put your holiday at risk booking with these charlatans.

24 February 2021
Unprompted review
Rated 5 out of 5 stars

Perfect beautiful apartment

Great location on Passeig de Gracia above huge Zara shop. Great double glazing so good night sleep on a really comfortable bed. Swish and trendy apartment with modern and tasteful decor. Great staff. And a really great price. Couldn't have been happier.

13 November 2020
Unprompted review
Rated 5 out of 5 stars

The apartment was immaculate and…

The apartment was immaculate and everything was in place. There was a small issue and this was dealt with very quickly and efficiently. We will be visiting Barcelona again and will also be visiting "Sweet Inn" again

16 September 2020
Unprompted review
Rated 5 out of 5 stars

Very pleasant apartment in heart of Barcelona

Hi
We got some troubles with our first apartment when arriving at Barcelona. Local Sweet Inn staff was efficient and reactive to resolve our problem in any hour of the day without any doubt on us. Much appreciate communication too.
Apartment are amazing with all necessary to stay many weeks.

Thanks for all
Regards

17 August 2020
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. They try to scam you in every way possible (especially if you book through Airbnb). While trying to resolve issues they even blatantly lied to us. Try to avoid booking with them in any way possible

11 July 2020
Unprompted review
Rated 5 out of 5 stars

Very nice apartment!

Very nice apartment! Everything you need is here. Comfortable bed and modern design apartment. Perfect location! It’s near tram, market, restaurants and shops...very central location indeed. It’s easy to communicate with the host also. We recommend couple travellers to stay in this apartment. We will definitely stay here again when we visit Jerusalem. Many thanks!

21 March 2020
Unprompted review
Rated 5 out of 5 stars

We loved our experience in Milan!

We loved our experience in Milan, Italy. It was a spectacular 3 bedroom apartment with plenty of space and the bathrooms were amazing! Thanks to Roberto and his team. The check in was simple and the stay was amazing.

9 March 2020
Unprompted review
Rated 1 out of 5 stars

We arrived to hot water not working in…

We arrived to hot water not working in the master bath, the washer does not work, their is a leak that shows through on the ceiling and to top it off, one of the bathrooms has a drain issue causing the water to overflow into the bathroom sink. They will not let us get a refund to move to another apartment.

7 March 2020
Unprompted review
Rated 5 out of 5 stars

Great location, comfortable appartment

Great location. The appartment has all tge facilities you need and more. It is very clean and the bed and couch are very comfortable. Lovely extra's, such as slippers and coffee. Easy communication process for check-in.

26 February 2020
Unprompted review
Rated 5 out of 5 stars

Professional accommodating and pleasant

very effective communicators and go out of their way to accommodate your needs to make your stay as seamless and enjoyable as possible.
They also ensure their properties are in excellent condition

24 February 2020
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, help, support. Professional service and personal touches. We loved the apartment and location and the extra touches like slippers, combs, umbrellas... would definitely stay again.

27 January 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very professional staff. Very cozy apartment at Le Marais (Place des Vosges studio). Bizarre toilette though, ideal for couples.

17 January 2020
Unprompted review

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