Swagbucks Reviews 

43,270
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 2,951 reviews, reviewers had a great experience with this company. Customers frequently praise the platform as an excellent and easy way to earn extra money or gift cards. They appreciate the variety of earning methods, including surveys, games, and product testing, finding the process straightforward and enjoyable. The mobile application is often highlighted for its smooth operation, user-friendly interface, quick and secure payment processes, and fast gift card redemptions. However, some customers also noted challenges with surveys, frequently experiencing disqualifications or low payouts after investing significant time. A few other people also felt that earning has become harder, mentioning difficulties in account verification, uncredited payments, and a decline in overall value due to missing older features.

What people talk about most

User experience

Consumers find the user experience to be ambiguous, with many reporting frustration with surveys, often being... See more

Website

Reviewers highlight ambiguous aspects of the website, with many expressing significant frustration over... See more

Payment

People report ambiguous experiences with payment, with some consumers praising the fast payment process and... See more

Application

Clients share positive opinions on the app, with many reviewers finding it a good application for earning... See more

Product

Users describe ambiguous interactions with product, with some finding it very helpful and a great platform... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love Swagbucks , never had any issues with them. Even though I am not someone who consistently cashing out often,whenever I do it always go smooth until I’ve noticed my last cash redeemable points f... See more

Company replied

Rated 4 out of 5 stars

This website is very interesting, can get enough results and fill free time . and I really like this site because it is very easy to understand.

Company replied

Rated 4 out of 5 stars

Great site to earn a little spending cash. I have noticed that earning has become a bit harder and I don't qualify for as many surveys as in the past.

Company replied


Company details

  1. Gift Shop
  2. Hobby Store

Written by the company

Get Free Gift Cards & Cash for the everyday things you do online. Shop online, Watch entertaining videos, Search the web, Answer surveys and find great deals to earn your points, called SB. Redeem your points for gift cards to your favorite retailers like Amazon and Walmart or get cash back from PayPal or Visa.

Have Fun Earning Rewards

Written by the company

Swagbucks is the leading digital rewards program
With almost $500 million awarded to members and 13 years of operating history, Swagbucks is the most popular digital rewards program. Have fun earning rewards with Swagbucks.com!

Contact info

4.0

Great

TrustScore 4 out of 5

43K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(43,270)

3,364 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It is good to earn money for students

It is good to earn money for students

13 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 1 out of 5 stars

SCAM

SCAM! They lure people by promising cashback, but never pay - they reject your receipt without any explanation! They ignore all inquiries. And you have to ask BBB to intervene every time. If you're lucky to accumulate money to redeem they block your account under "you're not a real person".

8 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site or visit www.swagbucks.com — we’re here to help and want to make this right.

Rated 5 out of 5 stars

Good application for get more money and…

Good application for get more money and fun to playing game.

12 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

Thank you for the kind review! We're so glad to hear you had a great experience — it really means a lot to us. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

An excellent app where one can earn and…

An excellent app where one can earn and learn. Thank you swagbucks app.

12 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

Thank you for the kind review! We're so glad to hear you had a great experience — it really means a lot to us. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

I like being a member of a community…

I like being a member of a community that offers rewards and having great game experiences. Swagbucks offers great rewards for completing interesting surveys as well as having daily quiz games that test ones trivial knowledge to the Xtreme. Accumulate more points for answering quiz questions as well as earning points throughout Swagbucks affiliated organisations when purchasing stuff. The facilitators are fun hip and friendly too.

4 June 2026
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Reply from Swagbucks

Thank you for the kind review! We're so glad to hear you had a great experience — it really means a lot to us. We appreciate you taking the time to share your feedback.

Rated 3 out of 5 stars

Mostly good but sometimes frustrating

It is relatively easy to earn points and the extra cash helps make ends meet. Often times the surveys are interesting and it is always fun to see an ad or show/movie that one previews be released. My only difficulty is that at times it appears that one is disqualified for past employment but the job was held over 30 years previous.

4 June 2026
Swagbucks logo

Reply from Swagbucks

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site or visit www.swagbucks.com/help — we’re here to help and want to make this right.

Rated 1 out of 5 stars

Account Suspended Lost $15 Rightfully Earned And Claimed

Please read my review I don’t want you to get caught in Swagbucks and getting unpaid work. Swagbucks WAS amazing. I did little time and easy surveys daily and got $15 in 3 days. I cashed out a $5 Amazon gift card and $10 Reward Link Card. I did a few surveys very easy and answered truthfully. Then after a few days I was able to get $15 and was very satisfied with the app. Today I did a survey and it took forever and then after doing it and answering truthfully I see a popular saying Account Suspended. Very disappointed as this happened after you cash out and I would not be getting my $15 I rightfully claimed. And to mention the survey I did before this suspension for no reason was a low paying survey of 24 SB (equivalent to $0.24). Will report how customer service goes and if they are useful. Stay away from. Will update soon

10 June 2026
Unprompted review
Rated 5 out of 5 stars

I like,enjoy,relaxing

11 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it.

Rated 1 out of 5 stars

I've been trying to get my missing SB for 2+ weeks

I've been trying to get my missing swagbucks from creating a SOFI account for over 2 weeks now. I signed up using the correct link, received part of the offer but the other part doesn't say complete. I did direct deposit, received my promo through sofi but swagbucks doesn't show up. I tried to contact customer service but get a yellow box that says the server encountered an error when trying to help...so here we are. It takes forever to get anyone to help and when they do, they told me to contact support another way, which didn't work, and have ghosted me for the last 2 weeks.

28 April 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site or visit www.swagbucks.com/help — we’re here to help and want to make this right.

Rated 4 out of 5 stars

Great and amazing

Great and amazing

10 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it.

Rated 1 out of 5 stars

I hate swagbucks so much

I hate swagbucks so much, they ALWAYS rip me off, They never track my apps to give me credit unless it's something that pays out pennies. It's such a scam. I'm so done.

3 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site or visit www.swagbucks.com/help — we’re here to help and want to make this right.

Rated 1 out of 5 stars

its like a bomb exploded and theres…

its like a bomb exploded and theres pieces if scrapnel everywhere. and I have to navigate thru toxic scrapnel debris, so to escape another traject situation.

10 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site or visit www.swagbucks.com/help — we’re here to help and want to make this right.

Rated 5 out of 5 stars

Used for years

Used this site for years off and on, never has failed to pay out. Best site of its kind out there.

9 June 2026
Swagbucks logo

Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Like Extra Money for Little or No Work?

Easiest thing to earn extra money for gift cards by just using the internet as usual. Used swagbucks for years and won't be stopping any time soon.

2 June 2026
Swagbucks logo

Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Swagbucks has numerous and interesting…

Swagbucks has numerous and interesting surveys on their website. Also, you get your reward for the surveys in a couple days.

8 June 2026
Swagbucks logo

Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Free Money

I have been a member since day 1 and you guys never disappoint. Free money is awesome!

2 June 2026
Swagbucks logo

Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Easy to do surveys and great rewards to…

Easy to do surveys and great rewards to shop through.

9 June 2026
Swagbucks logo

Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

I love it and using it for few years…

I love it and using it for few years more

2 June 2026
Swagbucks logo

Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

What a bunch of scams and fraud.

What a bunch of scams and fraud.
It promises real cash, but you can only use your coins to pay for another game, that promises you real cash.
YOU CAN NEVER CASH OUT.

6 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site or visit www.swagbucks.com — we’re here to help and want to make this right.

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