Svetness Reviews 

203
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, experienced, and highly motivating trainers, often finding them a perfect match and appreciating their personalized approach and support. Many people highlight the ease of the overall user experience, including flexible scheduling, convenient in-home training, and valuable nutrition guidance. Responsive and helpful customer service contributes to a positive experience. However, some customers noted issues with trainers not showing up or changing schedules, causing service delays. Others experienced problems with billing, unexpected charges after cancellation, or unclear contract terms, leading to payments for services not received.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising the trainers for being knowledgeable,... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as great, wonderful, and... See more

Service

Customers consistently note ambiguous experiences with service, with many expressing satisfaction with their... See more

Subscription

People report ambiguous experiences with subscription. Many customers express satisfaction, highlighting easy... See more

Customer service

Consumers find customer service to be positive, highlighting prompt responses and a focus on client needs.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The trainers are great! I also appreciate the nutrition guidance the company offers. I signed up for two sessions a week, however that hasn't been the case due to trainers having transportation issu... See more

Company replied

Rated 5 out of 5 stars

Svetness connected me with a fantastic trainer/body builder who was very knowledgable and focused on me. She pushed me to achieve my goals both physically and mentally. The workouts she showed me neve... See more

Company replied

Rated 5 out of 5 stars

My sessions are tailored to my goals. I can feel and see the progress I’m making as I stay consistent with my workouts. Having flexible hours allows me to work around my ever changing schedule. Ashley... See more

Company replied

Rated 5 out of 5 stars

I outlined my goals in the beginning about what I want to focus on and which sort of trainer I am looking for. Svetness did an amazing job finding someone who is a perfect match. They found me an enco... See more

Company replied


Company details

  1. Personal Trainer
  2. Fitness and Nutrition Service
  3. Nutritionist
  4. Physical Fitness Program
  5. Women's Personal Trainer

Written by the company

Svetness is a leading provider of in-home personal training and wellness services, dedicated to transforming lives through fitness and holistic health. Established with the vision of making personalized fitness accessible to everyone, we specialize in tailoring workout programs, nutrition plans, and lifestyle strategies to meet the unique goals of our clients. We understand that every individual is different, which is why our certified personal trainers work closely with each client to design customized programs that fit their schedules, preferences, and fitness levels. Whether your goal is weight loss, muscle building, improved athletic performance, or overall wellness, our trainers are equipped with the expertise to help you succeed. In addition to one-on-one training, we offer couples and family training packages, monthly fitness assessments, consultations with nutritionists, and individualized meal planning. Our services also include access to exclusive discounts from our wellness partners, ensuring a comprehensive approach to health and fitness. At Svetness, we believe that fitness should be convenient and enjoyable. Our mobile app makes it easy to book sessions, track progress, and manage your fitness journey from anywhere. With a growing network of highly qualified trainers and thousands of satisfied clients, Svetness is redefining what it means to live a healthy, active lifestyle. Let us help you achieve your goals and unleash your full potential!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

203 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(203)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great so far

My trainer was matched well to meet my special needs, she is encouraging and tailoring exercises for my ability. I am just beginning again after a long time die to health issues.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Svetness: Professional, Personable, Responsive

Svetness is the most professional...and personable fitness team I have ever worked with. They are second-to-none, hands-down. Their outreach, follow-up and quick replies and, most importantly, my own personal trainer who is the best I've ever worked with. I am very impressed with the Svetness business model. It focuses on us, their clients.

24 June 2026
Unprompted review
Rated 4 out of 5 stars

Willow is a fantastic trainer!

Willow is a fantastic trainer! She is experienced in working out our aches, pains, injuries and stress. I asked Svetness to connect us with a trainer for several very specific reasons and they delivered! One star withheld for the weird texting confirmation setup at the end of each session to confirm it was held, although I guess I get it, and the price. It is much higher than other similar options in our area, but we are in the boonies.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

My trainer

My trainer, Amber was professional but friendly.Amber gave helpful advice always suggesting modifications when I had movement issues. She was prompt and easy to get in touch with when needed. The Svetness ap made it easy to keep track of visits, etc.

23 June 2026
Unprompted review
Rated 1 out of 5 stars

I wish I had read these reviews before…

I wish I had read these reviews before I contracted with this company. I bought 6 months of sessions and was assigned a trainer who was very nice but let me know that she would not be available for two months. She had informed the company but they assigned. Her to me anyway.
So for two months I didn’t have a trainer. They provided me with another trainer who was great and emailed me that they would extend my contract. They absolutely did not but instead cancelled my contract even though I had over 20 sessions left. They have been unresponsive. This company is about money and not wellness. Do not waste your money or time.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Victoria is a great trainer

Victoria is a great trainer! She's very patient and professional, I enjoy her sessions a lot because she's generally a fun person to be with!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

My experience with Svetness has been great from the beginning. This was a birthday present and at my birthday dinner I received a personal text message from a coordinator wishing me a happy birthday and telling me I had been gifted with a personal trainer. My consultation was great in that I felt heard and the details were important in setting me with the right trainer. My personal trainer, Anthony, has been coming to my home gym once a week for the last 5 weeks and I am starting to feel and see my body change. Anthony pushes me just enough and has given me confidence to be strong. My experience has been great and I highly recommend Svetness Fitness.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Morelis is amazing

Morelis is amazing! She watches me carefully to make sure I have good form. She makes me work hard and is always so encouraging. She also switches up the exercises so it is never boring. And I can see progress already. I am so happy to be working with Morelis! She is the best!

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Taineshia is the bomb.

Taineshia has been a fantastic trainer. She’s easy to work with, super friendly, and knowledgeable. She works with me on what I exercises are best for me and is flexible with my ever changing schedule. She’s awesome!

15 June 2026
Unprompted review
Rated 5 out of 5 stars

I’ve loved my trainers

I’ve loved my trainers, who have been very thoughtful and encouraging throughout this process. I’ve hit a lot of my health goals over the last year with their help and am excited to continue working with them!

14 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look