Terrible customer service they couldn't care less! product shipped from some backwater in China & never arrived No regibd given! company full of BS just a disaster! spend your money somewhere else... See more
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Paid £8.99 for a Tec Accessories P7 Suspension Clip as part of a larger order (Order No 20232) which I never received. Instead they sent a cheap flimsy key chain with a shopping kart token branded w... See more
Trying to return item as it is not as described and pictures were misleading. Seller won't return emails or confirm return address. Tried two different email addresses featured on website no reply! Th... See more
Products have arrived in 10 days, not bad, and were exactly what I had ordered. Unfortunately their customer care didn't reply to my 3 messages (both via email and webform) asking for details about... See more
Company details
Information provided by various external sources
Survival Depot Ltd www.survivaldepot.co.uk Based in United Kingdom, London
Contact info
Churchill House, NW7 2AS, LONDON, United Kingdom
- info@survivaldepot.co.uk
- www.survivaldepot.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great service
Great service. Items arrived quickly and were exactly as described, well boxed and wrapped with a friendly note. Will definitely use the company again!
Hopeless! I gave my Order on the 8th December …
I gave my Order on the 8th December 2017 and still received nothing.
I have sent several Emails to try and track my Order but I have received no help whatsoever!
Very fast delivery
Very fast delivery, will packaged, own exactly as described.
I hope you get the POINT!
This is an xlnt tool. It will be able to make holes in a lot of various media. Probably not metal. This piece is very well made and it should last a long time. I am quite pleased with my purchase. I would recommend this tool.
Competitive pricing and swift delivery
Competitive pricing and swift delivery. I wanted to order more items but quite a number of them were sadly out of stock.Hopefully this will be rectified soon so I can place further orders. Thank you.
Great products and services
Reliable and fast
Great
Great quality product and it was about half the price of all orher retailers, with fast delivery. Would use again
Thieves and Dishonest Company
In June 2017 I placed an order (58448 USA) as xmas presents for my Grandson who is a Junior Army cadet. To date after at least 12 unanswered emails my order has not been completely supplied to me. Originally they sent a reply acknowledging receipt of my money paid upfront but since then no communication at all on the status of the remaining items of my outstanding order. Wish they were represented here in New Zealand where I could visit them and demand the non supplied items and money back. My order was done through their USA operation? Very disappointing for my Grandson.
Bill Stratford NZ
Competitive prices, good service.
I purchase gear from here time to time, and I have never had a bad experience. Prices are competitive.
Always receive very fast postage and …
Always receive very fast postage and excellent service, Highly Recommended.
Super fast efficient service at a good …
Super fast efficient service at a good price. I will definitely be back .
Thievery at its finest !!😡
I ordered a led flashlight on December 15. I received a confirmation email but nothing else about the package. No tracking info or anything. It was a part of my husbands Christmas gifts. Our 7 year old daughter was so excited to choose a present for her dad. It never came in. I have sent several emails in regards to the whereabouts of this package. No response. I’m at the utmost disappointd and angry!! It’s been a month and one week and still nothing ! 3-7 day delivery??!! Ha!! Funny!! Survivalist depot is a scam!! Thieves!!
Order # 69120 , Courtney Lynn
Order product on the 14 of dec to …
Order product on the 14 of dec to include as christmas gift for my mom and GF.
Said 3-7 days delivery. After three to four unanswered emails and no Tracking number I have lost all hope of getting product. today is the 4th of Jan 2018 and still no word from The Survivalist Depo I had simply asked for tracking number to go with invoice number but all communication has gone unanswered.
they however can send me 1 email per day trying to get me to buy more products.
I was also disappointed that there were sales on this light two days after my order.
I would likely go buy this light from one of the shops locally and gladly pay more for real service vs going through this again.
for the team member who looks at this and questions it here is the copy and paste from the order page below.
Order #69103
Thank you Michael!
They are thieves
They are thieves, they took my money and never sent items. Won’t return phone calls or emails. STAY AWAY
SCAM!
Never got my shipment so I tried contacting them, nothing! Sent numerous emails, nothing! There a scam! DON'T BUY FROM THEM! Read other reviews, same comments.
Good variety of quality products
Good variety of quality products. Well priced and delivered quickly.
5000Lumen Bright 3 CREE …
i have paid for 5000Lumen Bright 3 CREE XM-L XML T6 LED Headlamp and I got nothing I email them and no answer I must have send 8 emails now bad customer service stay away from u can get the same things from amazon or ebay I rather pay a bit more for a peace of mind rather than not getting the order ill be contacting my back so I get my money back if I don't hear from them after this review
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