Surreal Succulents Reviews 

314
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the wonderful selection of plants available online, noting that their orders always arrive promptly and are securely packaged for safe transport. People truly love the healthy condition of the greenery, sharing that the growing specimens establish quickly and look stunning once placed in their home gardens. However, some customers also noted that certain plants were much smaller than anticipated based on the pictures displayed on the website. A few reviewers additionally mentioned that items arrived wrapped loosely in paper rather than being planted inside proper pots.

What people talk about most

Quality

People report positive experiences with quality, highlighting that plants consistently arrive in healthy,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt arrivals and parcels... See more

Order

Consumers find order to be positive, highlighting that the process is straightforward, easy to complete, and... See more

Service

Reviewers mention positive feedback about service, frequently highlighting prompt delivery and helpful advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really like the selection at Surreal succulents and have had the cuttings turn up very well wrapped and packaged for transport. I have had 5 succulents in total over the last few months so very... See more

Rated 5 out of 5 stars

What a great plant shopping experience. The order was easy to place, and it wasn't long before my plants arrived. They were carefully packaged, and were in great condition. I had a question about grow... See more

Rated 5 out of 5 stars

Wonderful selection of plants, great website and prompt delivery. I was nervous about the plants being delivered bare rooted - no need. They were really well packed and in good condition. Everythi... See more

Rated 5 out of 5 stars

This is my 3rd order from Surreal Succulents. Each delivery has been on time with individual plants well packaged and labelled. I have chosen 16 different Aeonium, 13 seem to be doing ok, unfortunatel... See more

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4.9

Excellent

TrustScore 5 out of 5

314 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(314)

135 reviews in the last 12 months

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Rated 5 out of 5 stars

Good plants

Order 4 plants, all came healthy, well packaged and with tags. Also one of the plants was the exact same one as on the photos. Will definitely order again

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

My Semponium arrived very well packed. It is a large healthy plant and in perfect condition. This looks like it is going to be a very successful hybrid. When sempervivums flower, it is terminal. It will be interesting to see whether these hybrids suffer the same fate.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Thrilled with my aeoniums which I`d…

Thrilled with my aeoniums which I`d ordered. Easy to order --questions answered quickly --order dispatched quickly --everything was in excellent condition and wrapped very well and each plant had its own named label. They are all potted up now and doing really well. Thanks so much.

24 April 2025
Rated 5 out of 5 stars

Amazing plants

Amazing plants. Can't believe they survived the post from Cornwall to near London. Better variety and condition that most of the shops round here.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

The best place to buy Succulents !

I have ordered many succulents from here. They are always super healthy and do well. The selection is amazing, it’s hard to choose so I just keep going back for more !
Very good advice on website and will give advice about specific plants if you send photos.
Sent me a nice little surprise along with my last order. Thank you !

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Horticulture at its best.

1. Communication: Surreal answers email promptly.
2. Delivery: Fast tracked delivery.
3. Selection of plants is vast and growing.
3. Quality: Surreal plants are excellent. I have received beautiful, strong plants.
4. The only UK succulent grower which offers a Phyto. certificate.

7 April 2025
Rated 5 out of 5 stars

success…

All succulents that I have received have been healthy, strong plants that have arrived in good condition and adapted to our environment quickly.

3 April 2025
Rated 5 out of 5 stars

amazing

I have ordered several imessage from surreal succulents. The plants are lovely and have not lost one so far. Brilliant instructions on how to pot them up and amazing quality.

3 April 2025

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